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Mis 525 Assignment 3.1

In: Computers and Technology

Submitted By tyler360
Words 749
Pages 3
The company, founded in 1984, is a small, local auto parts manufacturer. It is not a very technologically-sound company, with only one in-house IT employee. The owner of the company is 87 years-old and has not exactly embraced the age of computers. A shared Excel workbook is the extent of the database, and only one employee can be in it (edit it) at any one time. Some employees are forced to share aging, obsolete computers. Over the past three months, it has had a problem with receiving orders late. Of the 94 total orders placed, only 42 were received on-time (44.7%). This figure simply isn’t good enough and needs to be improved. An inventory control system (which uses barcodes/RFID) would be a great step towards improving the old, manual system. New computers, software and training are a must for the company going forward; an IS environment must be developed.
The new inventory control system will be important for the company because it will help to increase the amount of on-time orders (and decrease late orders), helping them to have appropriate levels of inventory at all times. The new system will also update managers on the current inventory levels. Currently, the system has some manual tasks, such has physically locating and taking inventory, which can be automated. Orders are recorded in a ledger, which is ultimately the responsibility of the operations manager. Due to the recent downturn in the economy, several positions were eliminated. This put a larger day-to-day burden on the operations manager, causing an inability to stay on top of the incoming orders. Account managers usually received orders via telephone and were reluctant to do much business via e-mail. Two years ago, the operations manager tried to have their buyers and sellers utilize their e-mail accounts more, with only limited success. Those that resisted the change were let go

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