Premium Essay

Mis - Case Study of Shop Ko

In: Business and Management

Submitted By cleverboyckf
Words 1777
Pages 8
“ShopKo and Pamida: Systems Triumph or Tragedy?”
An Information Systems Case (Laudon & Laudon, 9th Ed. Website)
ShopKo, a regional discount merchandise retail chain headquartered in Green Bay, Wisconsin, has about 140 stores in larger Midwestern cities, and 221 Pamida stores serving rural areas in the Midwest, Mountain, and Pacific Northwest regions. ShopKo focuses on popular higher-margin categories such as casual apparel, health and beauty items, and housewares. Sales totaled $3.18 billion for the fiscal year ending in January 2005, and the company was recently acquired by a private company affiliate of Goldner, Hawn, & Morrison Inc.
ShopKo has been an intensive user of applications to improve decision making about inventory levels, sales performance, store layout, and selection of merchandise. One of its most powerful tools has been a system to determine prices and timing of apparel markdowns. Traditionally companies that sell apparel have four product cycles a year, one for each of the seasons. However such companies now face serious competition from companies like Gap that now operate on rapidly changing product cycles, often bringing in new product lines every two to four weeks. One of the growing problems ShopKo had to address was what to do with the excess (or overstocked) merchandise when a cycle ends.
At the end of a season (or cycle), companies have faced two problems. One is the need to empty its shelves in time for the arrival of the new cycle products (bathing suits do not sell well in the winter while fur coats are not in demand in the summer). The other problem is getting rid of the overstocked items at the highest possible price in an attempt to minimize losses in revenue. Traditionally the method ShopKo (and most other clothing retailers) used to determine clearance prices for overstocked items was to set each product price based upon…...

Similar Documents

Free Essay

Teabox – Running Tuck Shops in Hong Kong Schools” Case Study Report

...4. Why Teabox Failed 5. Recommendations 6. Risk Introduction The aim of this report of the “Teabox – running tuck shops in Hong Kong Schools” case study (Kevin Au/Mingles Tsoi 2009) is to summarise the key elements that caused the deficit of Teabox and give possible solutions on how to improve the performance of Teabox in future. Although “Teabox” is an actual company, the authors may have disguised certain names and other identifying information to protect confidentiality. This report looks at difficulties that Teabox had while implementing their “Life Education” proposal into action, which was caused by Steward Ltd. participating in “Enhancing Employment of People with Disabilities through Small Enterprise Project”. As well as, how the idea of the project is being worked out and what impact it had on business strategy. The main idea of “Life Education” was to advocate a healthful diet, as well as provide work and training opportunities for disabled, former mental patients, and women. In order to support this, organization needed seed money from the program set by the Social Welfare Department. However, when working in a non-profit organization, good intentions are not the only thing necessary, lack of financial and management experience will have its toll on organization, as it did with Teabox. This report is based only on the case study and will include only the information given, so that, when analyzed we could make a conclusion and correspond with......

Words: 1536 - Pages: 7

Premium Essay

Bank of America Mis Case Study

...Bank of America Case Questions: 1. What are the core business processes (high level; major business and financial services) performed at Bank of America as part of its product and service offerings? Core Bank of America Business Process: | Activities within the Core Process | Financial management/banking | * checking accounts * saving accounts * mobile banking | Lending/Borrowing | * mortgages * home loans * car loans * credit/debit cards * refinance | Investment | * life insurance * home/auto insurance * retirement guidance | Financing | * asset based lending * business loans * lines of credit * real estate financing * equipment financing/leasing | 2. List the sequential steps required in a typical ATM transaction, such as drawing out cash or transferring funds from one account to another, and briefly explain why each of these steps is necessary. Use a table to organize your response and do not overlook steps in the process that are performed either by the ATM system or by information systems housed within the Bank’s centralized data center. Steps by Customer | Steps by ATM System | Steps by other Banking Systems | Insert card | Recognize card | | Enter PIN # | Validate PIN # | Send BOA account info | Select Cash Amount | Confirm funds are there | Confirm funds are available for BOA | Pay withdraw fee | Inform customer of withdrawal fee | | Receive Cash | Send out cash | | 3. What does your......

Words: 334 - Pages: 2

Premium Essay

A Case Study on the Difficulties Faced by Tm Point Kuala Selangor in Operating It Shop

...A CASE STUDY ON THE DIFFICULTIES FACED BY TM POINT KUALA SELANGOR IN OPERATING IT SHOP BACHELOR OF BUSINESS ADMINISTRATION WITH (HONS) OPERATIONS MANAGEMENT FACULTY OF BUSINESS MANAGEMENT NOVEMBER 2009 AbstrAct ABSTRACT This case study will be conducted in TMpoint Kuala Selangor. I would like to identify the difficulties faced by this organization in operating it shop. As this company is a serviceoriented organization, they need to satisfy customer’s needs and wants. Sometimes, they fail to achieve due to some problems or lacking. In this case, I will use the customer’s data of fixed-line termination and monthly statistical data on customer complain to explore the symptoms of low customer satisfaction. I also will conduct some observations in order to gather relevant data. The computer software package which is Statistical Package for Social Science (SPSS student Version 14.0 for Window) will be used to analyze the data that have been gathered, furthermore to identify the major problems faced by this organization. There are some symptoms that has been identified; there are increasing number of customer complain, fixed-line termination, not well-educating the customers and shortage of worker. When the problem has been identified, conclusion and recommendations will suggested to the organization in order to be the best service provider in the world. They need to take corrective action if they want to ensure company’s survilvalness. vii TABLE OF CONTENT...

Words: 13705 - Pages: 55

Free Essay

Case Study of Detroit, Mi

...Case Study of Detroit, MI Michael Harker BIO 201-2 Public Health and the Environment Although the city of Detroit, Michigan has been hit by hard times over the last 50 years or so, people and businesses are coming together in order to change the city and its residents. “Detroit has a long and storied 300-year history, but the heart and soul of Detroit is its residents” (City of Detroit, 2013, para.1). In the early to mid-1900’s Detroit used to be known as the auto industry of the world however, because of cheaper labor overseas and in the southern part of the United States thousands of Detroit residents ended up losing their jobs. These auto industry workers were the main income earners for their families but due to the loss of thousands upon thousands of auto industry jobs, entire neighborhoods in Detroit now sit vacant and abandoned. According to Jackson and Sinclair the authors of Designing Healthy Communities, the city of Detroit once had a population of two million people but has been declining over the last 50 years. In 1950 Detroit was the fourth largest city in the United States, however by 1990 the population was down to 1 million people and by 2006 there were only 871,000 residents. (Jackson & Sinclair, 2012). This continued downward spiral of the city’s population has seen many younger and highly skilled people looking to leave Detroit, leaving behind an older generation of city residents who are left to fend for themselves and who require more city......

Words: 862 - Pages: 4

Premium Essay

Mis in Your Pocket - Case Study 2

...MIS in Your Pocket - Case Study 2 Case Study Questions 1. What kinds of applications are described here? What business functions do they support? How do they improve operational efficiency and decision making? The kinds of applications described in the case study include simple applications such as email, photo-sharing, text-messaging and calendar applications. Moreover, other applications include the Doylestown Hospital's electronic medical records system( delivers information on vital signs, medications, lab results, allergies, nurse's notes etc.) , Doylestown medical reference application, Epocrates Essentials (help interpret lab results and obtain medication information), the ChainLinq mobile application developed by D.W Morgan (updates shipment info, collects signatures and provides GPS tracking on each box it delivers) and the application developed by Timothy Childs to help control chocolate making machines in his business. The use of these applications allow employees to communicate business information and keep up to date with this information more easily than ever before. For example, the MediTech application allows doctors to access medical records with ease, anywhere and anytime, unlike previous paper records that are time consuming. In addition, the Epocrates Essential application allows them to obtain more medical info and understand results better. The applications described in the case study, generally all support key business functions such as......

Words: 760 - Pages: 4

Premium Essay

Mis Case

...MIS CASE STUDY 2011-10354 Kim Songeun Case Study Question (1) What are the inputs, processing, and outputs of UPS’s package tracking system? Inputs: For barcode system, detailed information about sender, the destination, and when the package should arrive will be input. For Traffic situation, weather conditions and the location of each stop will be input also. Finally, with a DIAD system, customers’ signatures along with pickup and delivery information, current location will be input too. Processing: Information from the bar-code label on a package is printed and attached to a pachkage. Then before the package will be delivered, information form the label is transmitted to one of UPS’s computer centers like Mahwah, New Jersey. And then, it is sent to the distribution center nearest its final destination so that dispatchers could find most efficient way to deliver. Finally, package information will be transmitted to UPS computer network through DIAD, and will be stored and processed in a way customers could access information easily. Outputs: First of all, most efficient delivery route for drivers. Secondly, shipping rates, current location, pick up and delivery time will be informed for customers. Also, proof of delivery to customers will be informed through DIAD. (2) What technologies are used by UPS? How are these technologies related to UPS’s business strategy? A. Scanable bar-coded label which contains detailed information about......

Words: 658 - Pages: 3

Free Essay

Case Study - Nike Sweat Shop

...factories that supply Nike. Students on the campuses of several major U.S. universities with which Nike had lucrative sponsorship deals protested against the ties, citing Nike’s use of sweatshop labor. For its part, Nike took many steps to try to counter the protests. Yes, it admitted, there were problems in some overseas factories. But the company signaled a commitment to improving working conditions. It required that foreign subcontractors meet minimum thresholds for working conditions and pay. It arranged for factories to be examined by independent auditors. It terminated contracts with factories that did not comply with its standards. But for all this effort, the company continues to be a target of protests and a symbol of dissent. The Case Against Nike Typical of the exposés against Nike was a CBS-TV 48 Hours news report that aired October 17, 1996.3 Reporter Roberta Basin visited a Nike factory in Vietnam. With a shot of the factory, her commentary began: The signs are everywhere of an American invasion in search of cheap labor. Millions of people who are literate, disciplined, and desperate for jobs. This is Nike Town near what use to be called Saigon, one of four factories Nike doesn’t own but subcontracts to make a million shoes a month. It takes 25,000 workers, mostly young women, to “Just Do It.” But the workers here don’t share in Nike’s huge profits. They work six days a week for only $40 a month, just 20 cents an hour. Baskin interviewed one of......

Words: 3121 - Pages: 13

Premium Essay

Mis Case Study

...<Case Study Questions> 1. What is PUE, and why is it an important place to start when considering how to reduce data center power consumption? What value of PUE should data center managers strive for? - PUE is simply defined as “Power Usage Effectiveness”. It measures how efficiently data centers use energy. PUE is an important place to start because it makes Google to measure the change in usage effectiveness. The ratio of PUE is total facility energy over IT equipment energy. A PUE of 1.00 would be best, but 1.09 was the lowest estimated value until 2011 as the video says. Data center managers are still striving for that. PUE = IT Equipment Energy + Facility Overhead Energy / IT Equipment Energy 2. Describe the five methods recommended by Google for reducing power consumption. - Measure PUE As I mentioned in Question 1, the industry uses a ratio called Power Usage Effectiveness (PUE) to measure and help reduce the energy used for non-computing functions. To effectively use PUE, it's important to measure often (at least once per second). If the ratio has a 1.00 PUE, it means the energy can be used in the most effective way possible. - Manage airflow Good air flow management is significant to efficient data center operation. By Minimize hot and cold air mixing, Google reduces its power consumption. Google should eliminate hot spots and be sure to use blanking plates (or flat sheets of metal) for any empty slots in the rack. Thermal modeling using......

Words: 1273 - Pages: 6

Premium Essay

The Study of Mis

...Background for the Study of Management Information Systems Management Information Systems is the study of the organizational function responsible for managing, using, transporting and processing information in the organization. MIS is used to effectively solve problems in business on all levels for all areas. MIS can be compared to the study of Computer Science, the study of design, implementation, deployment, and evaluation of computer systems. Although, there are similarities, MIS focuses on the business environment as a way to use computers and similar technology for an organization. MIS has come a very long way through the years. There are six different eras that catalog the evolution. The first era began with the standalone mainframe. Users would use a punch card to type programs. They then would give the punch cards to the MIS personnel to input the information into the mainframe. The second era came about by the introduction of the hard-wired terminal. Users would input programs onto electronic keyboards; MIS personnel would maintain keyboards, known as dumb terminals, and the communication to the mainframe. The PC brought about the third era. Users would bring PCs to work and MIS personnel’s job functions became more complicated as they were asked to help with problems associated with these early PSs. As organizations realized the amount of productivity gain from having PCs, LANS and Enterprise Networks were beginning to be used in the fourth era...

Words: 402 - Pages: 2

Premium Essay

Mis Case Study

...A Blooming Web Business Flowers are a highly perishable product. Most pass their useful commercial life within hours. Therefore, ensuring timely arrangement, packaging, and delivery is of utmost importance for the survival of any florist, let alone one that operates on the Web. 1800Flowers.com, Inc. is the oldest online florist. Jim McCann opened a single flower shop on Long Island in 1976. Within a few years he augmented it into a chain of 14 flower shops in the New York City metropolitan area. In 1986, he acquired the telephone number 1-800-356-9377, which allowed him to advertise the company as 1-800-FLOWERS to receive orders by phone. He registered it as a trademark. In 1995, he acquired the domain name 1-800-FLOWERS.COM, registered it, too, as a trademark, and opened a Web site. The domain name has since become one of the most recognized brands in gift retailing. From its flowers-only beginning, the company expanded into plants, gourmet foods, candies, gift baskets, and other unique gifts, all offered at the Web site. Non-flower products are shipped to customers worldwide. To accommodate flower customers anywhere in the United States, the company created BloomNet®, a network of about 9,000 florists. This network supplements the company’s own 100 stores from coast to coast in the United States. To cast a wider net, the company also operates an affiliate program, enabling any online business that joins it to earn up to 12 percent of sales that originate at that......

Words: 879 - Pages: 4

Premium Essay

Mis Case Study

...Flowers are a highly perishable product. Most pass their useful commercial life within hours. Therefore, ensuring timely arrangement, packaging, and delivery is of utmost importance for the survival of any florist, let alone one that operates on the Web. 1800Flowers.com, Inc. is the oldest online florist. Jim McCann opened a single flower shop on Long Island in 1976. In 1986, he acquired the telephone number 1-800-356-9377, which allowed him to advertise the company as 1-800-FLOWERS. He registered it as a trademark. In 1995, he acquired the domain name 1-800-FLOWERS.COM, registered it, too, as a trademark, and opened a Web site. From its flowers-only beginning, the company expanded into plants, gourmet foods, candies, gift baskets, and other unique gifts, all offered at the Web site. . The Web site is built to accommodate the typical surges in the weeks of Valentine’s Day and Mother’s Day. On Valentine’s Day and the 48 hours before the day, the number of transactions increases to 10 times the normal number.Each of the three physical locations maintained by AT&T hosts several servers. Starting in January, the IT staff takes each hosting facility offline for a few days and tests it. The staff simulates a transaction load similar to what it expects on its busiest day, Valentine’s Day, and fixes any problems that emerge. This attention to detail and corporate discipline may be the reason for the company’s success. From a single store in 1976, it has grown to a combination of......

Words: 319 - Pages: 2

Free Essay

Body Shop International Case Study

...I. STATEMENT OF THE PROBLEM Body Shop has been so successful while defying industry norms. It is now questionable for the business to survive as it enters the highly competitive market with its different kind of retailing approach. II. STATEMENT OF OBJECTIVES a. To defend itself against the wave of new competitions b. To maintain the growth, as well as the profitability of the business III. AREAS OF CONSIDERATIONS STRENGHT  Brand  Innovative products  High brand loyalty  Successful leadership skills Opportunities  Growth in men's skin care products  Increasing number of online buyers  Aging population Weaknesses  Declining stage.  Lack of advertising.  Losing trust from different stakeholders. Threats  No marketing department and no advertising department.  Environmental management system is not certified to an efficient standard.  Improve operational efficiency  Reduce inventory holding cost IV. ALTERNATIVE COURSES OF ACTION 1. Improve the brand image of the business • ADVANTAGE: A. Will attract more consumes and investors. B. Will gain the trust of the public. • DISADVANTAGE: A. It will incur cost. B. It will gain more responsibility to the public. 2. Enhance operational efficiency • ADVANTAGE: A. It will reduce product cost B. It will inventory holding cost C. Achieve reduction in overhead cost. • DISADVANTAGE: a. It creates shortage in their inventory b. It could affect the quality of the......

Words: 512 - Pages: 3

Free Essay

Case Study on Body Shop

...------------------------------------------------- The Sports Guy Case Business Policy Submitted To – Yousuf Haque Submitted To – Yousuf Haque Submitted By – Anureet Kaur Jaspreet Singh Mangat Tanya Mukhija Jaskaran Gill Sahil Sharma Loveleen Kaur Submitted By – Anureet Kaur Jaspreet Singh Mangat Tanya Mukhija Jaskaran Gill Sahil Sharma Loveleen Kaur CASE SYNOPSIS: 1) “The Sports Guy” is an independent sporting goods store. 2) It’s a 10 years old business owned by high profile personality (college dropout) in the local sports community. 3) Business structure: 4) Its sales constitute: i. 70% from sale of equipment and uniform bought by local teams. ii. 30% from regular (“walk-in”) retail trade that consists of wide range of sports and recreational merchandize. 5) Competitor: Canadian Tire Store is a modern store. It offers low prices, but stresses high turnover items. PROBLEM STATEMENT AND OBJECTIVES: Despite of fair amount of sales done by Sports Guy’s in the past few years, decrease profit was one of the most important issue faced by them. Following are the problems which results in this poor financial condition. 1) The inventory management system was not effective. Excluding the 70% of sales done to local teams, there was a lack of proper inventory management for the remaining 30% sales. The supply of the goods was not according to the demand in the market,......

Words: 1855 - Pages: 8

Premium Essay

Pest Analysis Case Study E-Shop

...PEST Analysis: The case of E-shop Dimitrios Nikolaou Koumparoulis Full-time Professor of Economics and Management, Universidad Azteca – Mexico. AR TIC LE INF O AB STR AC T Keywords: PEST analysis stands for "Political, Economic, Social, and Technological analysis" and describes a framework of macro-environmental factors used in the environmental scanning component of strategic management. At this paper we study the case of E-shop, a private company in Greece, illustrating the reasons why a company should work on pest framework. pest analysis case study E-shop Jel Classification: The author would like to dedicate this paper to Mr. David Scott and his family. M10 M19 1. © 2013 Int. j. econ. manag. soc. sci. All rights reserved for TI Journals. Introduction In the new economic environment that has emerged as an impact of the recent ‘crisis’, the complexity of each industry forms a demanding context that affects consistently both the internal and external environment of organizations. As a result, the majority of the firms need to maintain their competitive advantage. However, a firm have to constantly increase the value of their products offered to clients in order to sustain their competitive advantage (Barney, 2008), as well as being profitable in order to exist (Egan, 1998). The industries can be described as a set of external and internal environment so, every firm is affected by external environment such as the market, client, etc...

Words: 4087 - Pages: 17

Premium Essay

Butch's Box Shop Case Study

...Butch's Box Shop Case Study “Butch's Box Shop” is something which we can see on daily basis. Most of the business owners and managers are facing hard times at some point in their career either because of the economy or because of the progress and competition, just like what happened to the “Butch's Box Shop. That does not mean that they need to give up and close the company, it means exact opposite. In my opinion, and based on many examples, those kind of situations actually helps to build better business and bring up revenues to the levels where they never been before. I believe that if you try hard enough you can do anything. First of all, remember if you had profitable company for many years which you build up from scratch, it already means something. Of course, breathing new life into a business takes a solid plan and determination. The most important task is to clearly define why the business is dying. In “Butch's Box Shop” case they already knew what was wrong. One of their biggest asset- wooden box factory was slowly but surely pushed out of business by cardboard and plastic. Simply, from their customers point of view those were better alternatives for them due to the price and usage. I believe they should not even spend resources on marketing for the wooden boxes, because no matter what marketing strategy they would use, cardboard and plastic boxes are just better for storing things like food and they cannot change that. What they can do is to come up with new...

Words: 686 - Pages: 3