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Misunderstanding

In: Business and Management

Submitted By kendall8490
Words 410
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Misunderstanding Number 1 | Who was the sender? | Teacher | Who was the receiver? | Student | What was the message? | “You may turn in your assignment anytime between today and the deadline” | What channel was used to send the message? | Face-to-Face Communication | What was the misunderstanding that occurred? | Student felt that since the teacher was his neighbor and he was going to be absent on the deadline day, that he could go by her house and turn the assignment in. | How could the misunderstanding have been avoided? If you could do it over, what would you do differently? | The teacher although left some ambiguity in her message, she felt that it was implied that the students would turn in the assignments during normal school hours. | What did you learn about the communication process from this activity? | Some messages can be delivered with a common intent and that implied information can be misinterpreted if not explained. | What seemed to be the main causes of the misunderstandings? | The teacher using the word “anytime” | Misunderstanding Number 2 | Who was the sender? | First Sergeant | Who was the receiver? | Newly arrived Soldier | What was the message? | “When you go to school, if you don’t graduate with honors, don’t come back.” | What channel was used to send the message? | Face-to-Face Communication | What was the misunderstanding that occurred? | Being that the First Sergeant is the top enlisted person in the organization and his messages are usually business oriented and taken seriously, the Soldier took the message as being serious and decided to decline the school in fear of not making honors. | How could the misunderstanding have been avoided? If you could do it over, what would you do differently? | The First Sergeant should have used forms of non-verbal like smiling or followed up...

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