...Thomas-Kilmann questionnaire to learn what others are doing in those situations and learn to understand your own behavior during tense moments. You can master these challenges with knowledge and practice. The Five Conflict-Handling Modes The Thomas-Kilmann Conflict Mode Instrument (TKI) assesses an individual’s behavior in conflict situations—that is, situations in which the concerns of two people appear to be incompatible. In conflict situations, we can describe a person’s behavior along two basic dimensions*: (1) assertiveness, the extent to which the individual attempts to satisfy his or her own concerns, and (2) cooperativeness, the extent to which the individual attempts to satisfy the other person’s concerns. These two dimensions of behavior can be used to define five methods of dealing with conflict. These five conflict-handling modes are shown below: C O M P E T I N G Competing is assertive and uncooperative, a power-oriented mode. When competing, an individual pursues his or her own concerns at the other person’s expense, using whatever power seems appropriate to win his or her position. Competing might mean standing up for your rights, defending a position you believe is correct, or simply trying to win. C O L L A B O R A T I N G Collaborating is both assertive and cooperative. When collaborating, an individual attempts to work with the other person to find a solution that fully satisfies the concerns of both. It...
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...Median, Mode New Statistical Notation • Σ : sigma – The symbol Σ means to sum (add) the scores Central Tendency What Is Central Tendency? • A score that indicates where the center of the distribution tends to be located. • Tells us about the shape and nature of the distribution. d b Measures of Central Tendency • Mode • Median • Mean The Mode • The most frequently occurring score. • Typically useful in describing central tendency when the scores reflect a nominal scale of measurement. l f The Mode • It does not make sense to take the average in nominal data. – Gender: 67 males --- 1 50 females ---- 2 14 13 14 14 10 15 13 12 17 15 13 14 11 14 14 15 13 15 Score S 17 16 15 14 13 12 11 10 f 1 0 4 6 4 1 1 1 What is the mode? N=18 Unimodal Distributions When Wh a polygon h l has one hump (such as on the normal curve) the distribution is called unimodal. 14 15 15 14 10 15 13 12 17 15 13 12 11 12 15 12 13 12 Score S 17 16 15 14 13 12 11 10 f 1 0 5 2 3 5 1 1 What is the mode? N=18 Bimodal Distributions When distribution Wh a di ib i has two scores that are most frequently occurring, it is called d bimodal. Example Score S 7 6 5 4 3 2 1 f 1 4 5 4 6 7 9 N=36 What is the mode? Uses of The Mode • In nominal data – Since we cannot use mean or median • Also in ordinal, interval or ratio data, along with mean and median ih d di Problems with The Mode • Gives...
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...Running Head: A VARK Analysis A VARK Analysis of One Student’s Learning Style LorieAnn T Dailey Grand Canyon University: NRS-429v April 22, 2012 A VARK Analysis of One Student’s Learning Style This paper will discuss Fleming and Bonwell’s VARK analysis of learning styles. (2002). It will also discuss the results from this student’s use of the VARK instrument and will compare those results to this student’s own observations about her preferred learning styles or methods. Next, this paper will discuss possible changes this student could make in her learning methods that might tend to make her a more successful student in view of her results on VARK questionnaire. Finally, this paper will briefly address the analysis of this student’s learning style in the specific context of e-learning or distance learning. VARK, an acronym for Visual, Aural, Read/write, and Kinesthetic, is a system developed in its current form by Neil Fleming which uses a sixteen-question instrument to evaluate a part of student’s learning styles. (Fleming & Bonwell, 2002, FAQs (Frequently Asked Questions)). While VARK is commonly referred to as an analysis of learning styles, that is technically inaccurate. While “learning style”, as the term is generally understood, refers to several different factors such as working with others vs. working alone, physical conditions of the learning environment, and even biorhythms, VARK analyzes only one aspect of learning styles: the way a student receives...
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...Business June 2, 2014 Summarizing and Presenting Data In both employee surveys, BIMS used all three levels of measurement to analyze the data collected. In reviewing the findings from the employee survey, the ultimate goal was to get the overall census of the employees on the survey questions. These survey questions were engineered to evaluate the satisfaction level of the employees at BIMS and to reveal the underlying issues and continuous concerns that were causing the high turnover and low morale at BIMS. The interval level of measurement was used to display the employee’s length of employment and a numeric code was used to describe the nominal, ordinal and interval data. Descriptive statistics was used to show the mean, median, mode and central tendency of the data. An analysis of each survey question was broken down, and the interpretation displayed on tables, charts and graphs. These graphs give an overall visual description of the answers to each question. After all the data had been analyzed, displayed, and interpreted, the outcome shows that BIMS was experiencing high turnover due to low pay and lack of communication within the organization. Descriptive Analysis The intention of descriptive analysis is to provide a clear understanding through the use of graphical and numerical visual of the patterns and unique trends in the data set of interest. The inferences made through these resources will provide valuable information for the...
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...CONFLICT MODE Thomas-Kilmann Instrument P R O F I L E A N D I N T E R P R E T I V E R E P OR T Kenneth W. Thomas and Ralph H. Kilmann Prepared for MICHAELS PAT March 19, 2001 PUBLISHED BY CONSULTING PSYCHOLOGISTS PRESS, INC. Copyright 1974, 2001 by Xicom, Incorporated. Xicom, Incorporated is a subsidiary of Consulting Psychologists Press, Inc. All rights reserved. Thomas-Kilmann MICHAELS PAT PAGE 2 OF 10 ........................................................................................Instrument .................................................................................... March 19, 2001 CONFLICT MODE The Five Conflict-Handling Modes The Thomas-Kilmann Conflict Mode Instrument (TKI) is designed to assess an individual’s behavior in conflict situations - that is, situations in which the concerns of two people appear to be incompatible. In such situations, we can describe a person’s behavior along two basic dimensions: (1) assertiveness, the extent to which the individual attempts to satisfy his or her own concerns, and (2) cooperativeness, the extent to which the individual attempts to satisfy the other person’s concerns. These two basic dimensions of behavior can be used to define five specific methods of dealing with conflicts. These five "conflict-handling modes" are shown below. A p S S E R T I V E N E S q S U N A S S E R T I V E A S S E R T I V E COMPETING COLLABORATING COMPROMISING AVOIDING UNCOOPERATIVE ACCOMMODATING ...
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...Please highlight (like I just did) the correct answer and upload the entire document to the Assignments link by the due date in the syllabus. This is the only version of the assignment that will be graded. Do not use the matching shown on the Materials tab page for Week 5! 1 Which of the following shapes best represents a normal distribution as it is depicted graphically? A. Square B. Bell C. Triangle D. Star E. Hat For questions 2 through 4, consider the following array of numbers: 5 6 7 7 7 8 8 9 9 9 10 15 19 20 21 2. In the array provided, what is the mode? A. 7 B. 9 C. 10 D. 15 E. Both A and B 3. In the array provided, what is the median? A. 7 B. 9 C. 10 D. 15 E. Both A and B 4. In the array provided, what is the mean? A. 7 B. 9 C. 10 D. 15 E. Both A and B 5. The difference between the smallest and the largest values in a distribution is the _____. A. mean B. median C. mode D. range E. deviation 6. Which of the following is a bar chart arranged in increasing order by size? A. Control chart B. Simple bar chart C. Pareto diagram D. Histogram 7. Which of the following hypotheses is a null hypothesis? A. There is no difference in the monthly grocery bills of families with one child and families with two children B. Grocery bills vary according to the number of meals eaten outside the home C. Families with two children have significantly higher grocery bills than families with just one child D. There is a relationship between...
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...Purpose of the survey The purpose of this survey instrument is to determine consumer perceptions of cell phone providers. Ultimately, the data will be used to determine potential positioning strategies for companies. Summary of Results The pretest of the survey indicated the need for several changes. First, there were a few changes that needed to be made for the survey. First, the ten point-scale was simplified to three points. Minor typographical errors were corrected, and questions that appeared ambiguous were clarified –for example, when I entered the questions into Qualtrics, I forgot to include “please indicate” for text entry. It was also recommended that, in the ethnicity question, a multi-ethnicity option be offered. These issues were brought to my attention by the respondents to my survey and were corrected While entering my data, I encountered a few issues in my survey design, as well. When entering my survey into Qualtrics, I found that made two minor typographical errors, which needed to be corrected before mass distribution of the survey. I also found that I needed additional “skip” logic within the survey design. In Question 5, I asked respondents whether or not that they had an existing plan—skip logic was needed to direct respondents past questions that indicated whether or not they would renew their existing plan. This was added in my revised survey. In addition, when asking the question about previous cell phone providers, respondents should have had...
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...Telecommunications Exercise Sharon Cadwell ITT Technical Institute NT1310 Physical Networking Doyle Williams 3/23/14 Telecommunications Exercise 1) Local Loop a. The local loop is the physical wiring that connects you to the public switched telephone network (PSTN). This line can be a voice line, or it can be a data line. The physical wiring for the local loop consists of a pair of twisted copper wires that run from the telephone company's central office (CO) to the subscriber's premise and another pair of twisted copper wires that run back to the telephone company's CO. 2) Central Office b. In telephone communication in the United States, a central office (CO) is an office in a locality to which subscriber home and business lines are connected on what is called a local loop. The central office has switching equipment that can switch calls locally or to long-distance carrier phone offices. In other countries, the term public exchange is used. 3) Local Exchanges c. A local exchange carrier (LEC) is the term used in the U.S. for describing the telephone company which operates within a local area and provides telecommunication services within that area. i. Local exchange carriers started across the U.S. following the breakup of the Bell system due to antitrust regulations. Local exchange carriers are allowed only to handle local calls, and not any long-distance traffic. 4) POP d. Point of presence (POP) is the point...
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... It is more heaped to the left and flattens out to the right. Most of the calls were made for shorter length than for longer length. QUESTION 2 Class interval( time in minute ) | Number of EmployeeFi | Mid point Xi | FiXi | CumulativeFrequencyFi | 30 ≤ x < 4040 ≤ x < 5050 ≤ x < 6060 ≤ x < 7070 ≤ x < 8080 ≤ x < 90 | 13581223 | 354555657585 | 351352755209001955 | 149172952 | | 52 | | 3820 | | 2.2.1 Mean of grouped data X = Σ Fi Xi Σ Fi = 3820/52 = 73.46 ≈ 73.5 The mean time to complete the task is 73.5 minutes 2.2.2 The median of grouped data Median = Lmed + c (n/2 – F) Fmed = 70 + 10(56/2 – 17) 12 = 70 + 10(26-17) 12 = 70 + (0.75*10) = 70+7.5 ≈ 77.5 minutes 2.2.3 Mode of grouped data Mode = Lmod + c (fm-fm-1) 2 fm-fm-1-fm+1 = 80+10(23-12) (2*23)-12-0 = 80+10(11) 46-12 = 80+110 34 = 80+3.2353 ≈ 83.2 minutes 2.2.4 Time (minutes) | fi | xi | Fi xi | xi - x | (xi – x)2 | (xi x)2 fi | | 30 – 4040 – 5050 – 6060 – 7070 – 8080 - 90 | 13581223 | 354555657585 |...
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...------------------------------------------------------------------------------------------ HCS 438 Week 2 Quiz For more classes visit www.snaptutorial.com HCS 438 Week 2 Quiz 1. In a Gallup poll of 1,038 adults, 540 said that second-hand smoke is very harmful. What is the percentage of adults who said second-hand smoke is very harmful? 2. The first class in a relative frequency table is 50-59 and the corresponding relative frequency is 0.2. What does the 0.2 value indicate? 3. When you add the values 3, 5, 8, 12, and 20 and then divide by the number of values, the result is 9.6. Which term best describes this value: average, mean, median, mode, or standard deviation? 4. What is the range of the values 2.0, 3.7, 4.9, 5.0, 5.7, 6.7, 8.5, and 9.0? What is the mean? Total/Quantity of values = 45.5/8 = 5.6875, which equates to 5.69 when rounded What is the mode? 2.0, 3.7, 5.0, 5.7, 6.7, 8.5, and 9.0...
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...Nt1330 Service Provider Types RBOCS Regional Bell Operating Companies (RBOCS) was formed in 1984 due to the breakup of AT&T based on a restructure agreement. RBOCs were organized into seven regional Bell holding companies called Ameritech, Bell Atlantic, Bell South, Nynex, Pacific Telesis, Southwestern Bell, and US West. The BOCs were given the right to provide local phone service while AT&T was allowed to retain its long-distance service. RBOCs are progressively making available new telephone carrier technologies such as ISDN and DSL. (Margaret Rouse, 2008) LECS & ILECs Local exchange carriers (LECs) are separated into mandatory LECs (ILECs) and competitive LECs (CLECs).These carriers use the public switched telephone network system for accessing consumers. Unbundling the network helps to create the ability for CLECs to compete with ILECs. This is discussed as local-loop unbundling (LLU or LLUB). MSO Multiple system operators (MSO) are operators of multiple cable television systems. The majority of system operators run cable systems in more than one community. Cable companies offer and promote television services to consumers using radio frequency over HFC hybrid fiber copper and radio frequency over glass networks. ISP ISP is an internet service provider company the offers access to the Internet. An Internet service provider (ISP) is a company that an access ISP connects a consumer to the Internet using copper or fiber-optic cables, or through a wireless...
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...Brenda Deni NT1310: Physical Networking Unit 2 Assignment 1 3/30/2014 Service Provider Types * RBOCS: Regional Bell Operating Company Service * Regional Bell operating company (RBOC) is a term describing one of the U.S. regional telephone companies (or their successors) that were created as a result of the breakup of American Telephone and Telegraph Company (AT&T, known also as the Bell System or "Ma Bell") by a U.S. Federal Court consent decree on December 31, 1983. The seven original regional Bell operating companies were Ameritech, Bell Atlantic, BellSouth, NYNEX, Pacific Bell, Southwestern Bell, and US WEST. It is important in telecommunications because RBOCs are generally in competition for digital data and Internet traffic with wireless service providers and cable TV companies. RBOCs are gradually making available new telephone carrier technologies such as ISDN and DSL. * ILEC: Incumbent Local Exchange Carrier * Is a local telephone company in the United States that was in existence at the time of the breakup of AT&T into the Regional Bell Operating Companies (RBOCs), also known as the "Baby Bells." The ILEC is the former Bell System or Independent Telephone Company responsible for providing local telephone exchange services in a specified geographic area. ILECs compete with competitive local exchange carriers (CLEC). When referring to the technical communities ILEC is often used just to mean a telephone provider. * CLEC: Competitive...
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...companies and the consumers. With the information from market analysts, alongside the opinions of many involved, the fact of the matter is that there is an impact on every decision made within this mobile market, which will affect the United States in the long run . As we can tell by the history of the rise and fall of cell phone competition in the United States, we started out with numbers of telephone companies, maintaining a healthy competition. However as time passed by, especially in the case of the original AT&T, it all ended up with one company eating up the rest, achieving absolute control over the market. In this particular instance, the original AT&T was forced to split into seven “Baby Bells,” by the United States Department of Justice in a long-running antitrust suit. While this stimulated a growth in competition and awareness of possibilities within the industry, all but one “Baby Bell,” Bell Atlantic, merged together to recreate the behemoth that was AT&T. Luckily, Bell Atlantic grew to become Verizon Wireless, preserving a sense of competition in a vastly unsaturated mobile market. In the market of today, these four players reign supreme, and because of this they have the ability to affect the market as they...
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...will limit my discussion to what had been known as “phone service” and not broadcast entities (TV, radio, etc...) nor shall I dwell on the so-called Cable industry. The analysis shall also be primarily focused on the domestic market. Throughout the world, historically the communication industry has overwhelmingly been a monopoly. This was also true in the United States. As AT&T evolved from the late 19th century, except for a year as a nationalized company, existed as a national monopoly. In the so- called Progressive era of the 1910’s, the idea that a natural monopoly would be more efficient and economical than competing systems took hold. The idea of universal service, with rural rates being lower than urban rates (price discrimination). While never a “true” monopoly, with its substantial market share, and restrictions on connecting non-Western Electric equipment to its network, AT&T operated as one. The barriers to entry were primarily economic, the expensive right-of-way access and materials for wired connectivity being first among them. The restriction of un approved devices not being allowed on the AT&T network, limited interconnecting between competitors as well as additional connection & maintenance fees contributed to its dominance. As a monopoly, there were limited phone styles, and little need for deep price reduction through economy of scale or innovation, though state commissions regulated rates. The upside of the additional revenue, Bell Laboratories had been able...
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...Eric Satchell NT1330 Service Provider Types Unit 2 Assignment 1 July 3, 2014 Comparing Service Providers There are a lot of companies providing services, but AT&T provided telephone communication to the public. AT&T monopolized the telecommunication industry until the United States took them to court for antitrust and won. AT&T was broken up into eleven smaller companies, call Baby Bells. One of the companies that derived from this law suit was the Regional Bell Operating Company or RBOC. RBOC was a term that described one of the US telephone companies that provided telephone, telegraph, and long distance to the consumers. RBOC is part of a local exchange carrier allowed to compete for business. RBOC services internet service which in turn dealt with digital data. The merging companies provided different types of service based on the Telecommunication Act of 1996. ILEC or incumbent local exchange carrier is a telephone company that provided local telephone communications before the ruling to break up the Ma Bell Company. The FCC ruled that the ILECs must provide other telecommunications service providers access to their equipment to be able to provide a better rate to the consumer. This ruling...
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