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To what extent does technology control employees in contemporary organizations?

Technology is one of the key features of contemporary society; it affects how we communicate, buy and use goods and services, spend leisure time, our privacy and the organization of work and design of jobs. It may also affect employment, economic growth, organization structures, and job design, quality of working life… Technology seems to affect a big deal of our lives as employees and of organizations. To what extent does technology actually control employees in cotemporary organizations?

1. Technology has changed organizational life:
-the development of nonstandard work
-teleworking
-web 2.0
-Technology encourages nonstandard work
-Ian McLoughlin: cognitive skills have become more valuable than action-central abilities

2. Determinism= the argument that technology does have predictable consequences for work and organizations

3. Myths
- Myth of technological unemployment (6 compensatory effects): technology can create as many jobs as it eliminates, if not more. Unemployment is not higher today than it was in the 19th century.
-Myth of technological deskilling: technology can deskill, but it can also increase the demand in skills and understanding
-the politics of technology
-3 areas of choice in the new technology implementation process (design, goals, work organisation)

Conclusion: Technology has had a big impact on organizations, we can affirm than it controls employees in contemporary organisations to a very little extent: it suggests and enables, but doesn’t control. Most changes, such as teleworking, nonstandard work etc are the consequence of technology development AND employee preferences =choice.
Winner - we tend to oversimplify and polarize: technology is either a good or bad

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