...Bachelor Thesis Organization & Strategy Job motivation and stress factors What is the relationship between job motivation and stress factors and how do they contribute to overall job satisfaction? 6751 words Stefan Geurts ANR: 476831 Bachelor Thesis Organization & Strategy Preface After finishing my bachelor degree in the summer of 2008, I started a pre-master program at Tilburg University. Writing this thesis is the final assignment that has to be completed, in order to proceed to the master Strategic Management in the next academic year. I would like to thank Mr. D.P. Kroon and my group members for giving feedback and guiding me during this assignment. 2 Bachelor Thesis Organization & Strategy Executive summary This paper examines the relationships between job motivation, stress and satisfaction based on former literature. In general motivation is positively related to satisfaction and stress is negatively related to satisfaction. According to Herzberg (1987) job motivation is determined by motivators and hygiene factors. Motivators lead to satisfaction, absence of hygiene factors leads to dissatisfaction. Important motivators are achievement, recognition, work itself, responsibility and growth or advancement. The main hygiene factors are company policy and administration, supervision, interpersonal relationships, working conditions, salary, status and security. When trying to increase motivational potential of jobs, managers have to increase the motivators on the...
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...Motivation, Stress & Communication Leadership & Organizational Behavior Browder CoateS August 12, 2012 To find the right job for you, you'll need to figure out what type of person you are, and what your interests are. For many jobs available, you will need the proper training or education. However, a lot of jobs do offer on the job training, which would enable you to apply for that particular field. Try to match your personality, interests, knowledge, and age, with a position suitable for you. Where you work can be just as important as what you’ll do there, in terms of determining whether a job is right for you. The Company that I would choose to work for is Redstone Arsenal, which is a United States Army base. Originally a chemical weapons manufacturing facility for World War II, the Arsenal became the focal point of the Army’s rocket and space projects, including development of the first U.S. ballistic missiles and space launch vehicles in 1950s. Huntsville Arsenal was established in 1941 to create a second chemical weapons plant in addition to the one in Edgewood, Maryland. The military installation was originally composed of three separate entities: The Huntsville Arsenal and the Huntsville Depot, which were operated under the auspices of the Chemical Warfare Service, and the Redstone Ordnance Plant, operated by the Army Ordnance Department. The name Redstone drew on region’s red rocks and soil. The ordnance plant was renamed Redstone Arsenal in 1943...
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...1. Create a brief job description for a position within the company you research that you would like to fill. As a government employee I chose to do my research on the State of Florida and went to their website at http://www.myflorida.com and research the position of Emergency Management Specialist. This position has the responsibility in planning, coordination and program management activities that require broad discretion and strict accountability for one or more diverse and complex emergency management programs such as emergency planning, training, and education, public information, disaster recovery, and duties related to complying with the planning and confidentiality requirements of Chapter 252 of the Florida Statutes regarding the special needs program. This position reports to the Assistant Emergency Program Manager, who review work for compliance with established policies and procedures. (State of Florida, 2008) 2. Discuss ways that goal setting could be used to motivate your performance after you fill the position. Goal Setting is the process of specifying desired outcomes toward which individuals, teams, departments, and organizations will strive and is intended to increase organizational efficiency and effectiveness. Just as organizations strive to achieve certain goals, individuals also are motivated to strive for and attain goals. The goal setting process is one of the most important tools for affecting the performance of the position in the organization that...
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...Motivation and Stress: A Discussion of Management Recommendations for a Local Hospital The following report was written by a private consultant hired to examine the issues being experienced by Delmar General Hospital with their nursing staff. The report begins with a discussion of nursing, moves on to an overview of motivational theories, as well as stress and its effects on motivation. The issues occurring within this hospital with their nursing staff will be reviewed and interpreted by the private consultant. The private consultant will then conclude with a discussion of her final recommendations in terms of what can be done by Delmar General and their management staff to increase motivation and decrease stress levels, with examples from supporting research. No matter what ones goal may be, motivation always plays a big role in achievement. In the workplace, individuals must be motivated to perform their best however, frequent conflicts can often hinder ones motivation levels by causing stress. Managers within the workplace can attempt to achieve maximum productivity while maintaining a positive employee affect through the use of various kinds of motivational plans. The nursing profession is one of many within healthcare that deal with a lot of stress and motivational issues. Currently nursing is facing a series of issues that makes understanding stress and motivation very important for healthcare managers. It was estimated by the US Department...
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...Workplace Performance & Commitment: Job Satisfaction, Stress, and Motivation AMBA 620 Professor Shandler Abstract In recent years, experts from psychological sciences and business have noticed changes in the employee-employer relationship over the last decades specifically in regards to workplace performance and organizational commitment. While most agree that the issue deserves attention, consensus dissolves around how to respond to the problem. This paper examines how job satisfaction, stress, and motivation can impact workplace performance and commitment in the workplace. The focus of this paper will revolve around the Medical Billing industry and how one organization has chosen to address the changes surrounding workplace performance and organizational commitment. Workplace Performance & Commitment: Job Satisfaction, Stress, and Motivation Introduction This paper is an examination of how job satisfaction, stress, and motivation are directly related to workplace performance and commitment. The main points to be discussed revolve around the importance of an employee’s job satisfaction, the stresses surrounding the employee, and the employee’s motivations or lack thereof and its impact on the organization’s overall success. Context/Situation While in college I was employed, part-time, as a medical biller during summer and winter breaks for three years and for one full year after graduation. Throughout my time with the organization I was the lone male...
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...Motivation, Stress, and Communication Chantey Strayer University BUS520 June 12, 2012 DR. Edward Olanrewaju Abstract In the paper discussed will be a description of a chosen position with a desired company. Described will be ways that goal setting could be used to motivate performance after filling a position. In the paper analyzed will be the reactions to situations and discussed will be the steps that can be taken to manage the stress associated with the new position. Presented will be how to address nonverbal and cultural barriers to communication. The company researched will be Lincoln Financial Group which is a diversified financial services organization with a strong focus on four core business areas- life insurance, annuities, defined contribution, and group protection; and three distribution platforms- wholesales, retail, and worksite. Create a brief job description for a position within the company you research that you would like to fill. The brief job descripition I have put together is as follows: HR generalist will partner with the Group Protection business function and develop and execution of HR strategies to support business goals and objective. Some of the HR focus and initiatives for this role will include HR organizational development, policies / processes, talent Primary Responsibilities include (Lincoln Financial Group , n.d.): * Provide HR support and guidance to Group Protection clients. * Implement organizational development process...
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...Motivation, Stress and Communication Sebena Foust Dr. Kimberly Carter Organizational Behavior February 17, 2013 Job Title: Director of Human Resources, Central Region Job Description: Create and maintain an effective approach to recruiting and selection throughout the region. Support Central Region managers in proper hiring and orientation of new employees. Work with managers to retain and develop employees through effective performance planning and review, supported by appropriate training and development and appropriate Employee Relations (ER) support. Support managers in making appropriate promotion and transition decisions, in order to help assure the right person is in the right job. Manage regional HR staff to fulfill their responsibilities and develop professionally. Work as full member of the regional senior team to fulfill the business goals. Key Responsibilities: * Help managers identify personnel needs and create job descriptions for those needs. * Help managers select most appropriate candidates, based on interviews and experience. Support managers in creating clear performance agreements with new employees. * Work with managers and facilities to assure that new employees have all essential tools and resources when they begin work. * Support managers to make effective use of the performance review process. * Establish a system for employees to get needed training and or/coaching. * Support managers in...
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...Job Description Position: The Sales Representative position provides support to the sales and marketing functions in the Marketing Department by assuming direct responsibility for collection of data necessary for the preparation of various company forms required for the installation of new electric facilities and providing outbound telephone support for marketing campaigns such as market research, sales, event notification, and customer studies. The Sales Representative position includes the successful processing of applications for electric service for residential and small commercial projects in accordance with Peco Energy policies, procedures and accurate Tariff interpretation and application. Responsibilities include: performing outbound calls for the Marketing campaigns in order to solicit new customers, gather market research, gain participation in special programs and notify customers of special events. The Sales Representative must collect data necessary for the preparation of various company forms required for the installation of new electric facilities and perform data input using software as determined by the company. The Sales Representative is the single point of contact that coordinates the business process between the customer and the various internal departments of Peco Energy-in a professional and competent manner. In addition they answer all questions regarding the installation of electric service. The representative must respond to inquiries and complaints...
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...MOTIVATION, STRESS, AND COMMUNICATION LaTonya Woodrow Professor Thomas Schaefer BUS5200 August 12, 2012 As a kid, I remember wanting to be lawyer. I used to defend any kid that was being picked on in the neighborhood or if an argument breakout I was that kid that tried to resolve the issue. I couldn’t even tell you why I did. I remember my mom always telling me to be a lawyer while I grew up. Although, I followed in her footsteps and became a nurse deep down I wanted to be that lawyer. Now, one day I’m hoping it becomes a reality. The other day, a friend asked me why I wanted to be a lawyer, and I was a bit surprised by the question. I never really even asked myself that question. Why do I want to be lawyer? What kind of law should I practice? Talking to individuals in the field, it seems to be a process of give and take. The private sector, although lucrative, is time consuming. If I want to go that route, I will have a six figure salary and live well, but I doubt I would have time to enjoy it my first ten years. With first year associates needing to acquire anywhere from 1800-2100 billable hours a year, you’re looking at a 60-80 hour workweek. However,...
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...Motivation, Stress and Communication Dr. Gail Ferreira BUS 520- Leadership and Organizational Behavior May 13, 2012 Introduction A job description is a written statement of what the worker actually does, how he or she does it, and what the job’s working conditions are. Most job descriptions contain sections that cover the following: 1. Job Identification 2. Job summary 3. Responsibilities and duties 4. Relationship 5. Standards of Performance The job identification section contains several types of information. The job title specifies the name of the job such as supervisor of data processing operations, marketing manager, or inventory clerk. The job summary describes the general nature of the job, and includes only its major functions or activities. The responsibilities and duties list the job’s major responsibilities and duties. The relationships statement shows the job holder’s relationship with others inside and outside the organization. Some job descriptions contain standards of performance section. This lists the standards the employee is expected to achieve under each of the job description’s main duties and responsibilities. This paper will address the following topics: * A brief job description for a position within the company I researched that I would like to fill. * Discuss ways that goal setting could be used to motivate my performance after I fill the position * Analyze my reactions to stressful situations and discuss...
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...| Motivation, Stress, and Communication Assignment 3 | Organizational Behavior-Business 520 | Samantha Dowdy | Dr. Donald DeMoulin | 5/13/2012 | State of Tennessee Department of Intellectual Disabilities Job Description Regional Program Manager Profile Source: Management Professional-Director of Program Operations Reports To: Executive Director Classification: Salaried-Exempt Department: Administration KEY ROLES (Essential Job Responsibilities): Oversees operations and programs with primary concern for services, program development, and implementation of policies and procedures developed by the DIDD Central Office; which are designed to ensure that there is consistent application of services and supports across the State of Tennessee. Monitor of Intermediate Care Facilities (ICF/MR), Supportive Living, and Residential and Day Services Facilities throughout the state. Monitor of Evaluations and Surveying. Supervision of assigned staff. WORK ENVIROMENT: Work is performed in an office setting with frequent interruptions. Requires excellent verbal and written communication skills. Ability to handle multiple tasks simultaneously. Ability to provide effective supervision of assigned staff. Ability to make sound judgments. Occasional travel required across the region. ESSENTIAL JOB FUNCTIONS: 1. Oversees the implementation of services and supports provided by DIDD. 2. Monitor of surveys, guidelines and assessments throughout facilities in the state...
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...Motivation, Stress and Communication Strayer University Bus 508 Motivation, Stress and Communication Create a brief job description for a position within the company you research that you would like to fill. The ideal position would be a criminal investigator within the U.S Department of the Treasury. This position is through the Internal Revenue (IRS) which is one entity of the Department of Treasury. The agency is under the immediate direction of the Commissioner of Internal Revenue. The IRS is responsible for collecting taxes and the interpretation and enforcement of the Internal Revenue Code (IRS.gov, 2012). It headquarters are located in the Washington, D.C. area, and does most of its computer programming in Maryland. It currently operates five service centers around the country. The IRS publishes tax forms which taxpayers are required to choose from and use for calculating and reporting their federal tax obligations. The IRS also publishes a number of forms for its own internal operations, such as Forms 3471 and 4228 which are used for filing income taxes (IRS.gov, 2012). In addition to collection of revenue, the IRS exposes tax cheaters, issues administrative rulings such as revenue rulings and private letter rulings. In addition the Service publishes the Internal Revenue Bulletin containing the various IRS pronouncements (IRS.gov, 2012). The controlling authority of regulations and revenue rulings allows...
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...WEEK SIX (6) ASSIGNMENT TITLE : MOTIVATION, STRESS AND COMMUNICATION. PROFESSOR : LAURA POLUKA COURSE TITLE : BUS 520 – LEADERSHIP AND ORGANIZATIONAL BEHAVIOR DATE : DECEMBER 05, 2012. 1. Create a brief job description for a position within the company you research that you would like to fill. PepsiCo is a company of my choice. Brand Pepsi is part of a portfolio of beverage brands that includes carbonated soft drinks, juices and juice drinks, ready-to-drink teas and coffee drinks, isotonic sports drinks, bottled water and enhanced water. Pepsi is a company full of strong and talented leadership, and it’s widely known for its family friendly work environment and senior leadership’s support for work life balance. This company is divided into four major sectors of the PepsiCo family: PepsiCo Americas Beverages, PepsiCo Americas Foods, PepsiCo Europe, PepsiCo Middle East and Africa. Pepsi Beverages Company (PBC) is PepsiCo's beverage manufacturing, sales and distribution operating unit in the United States, Canada and Mexico. Pepsi Beverages Company handles approximately 75 percent of PepsiCo's North America beverage volume, and produces some of the world's most widely recognized beverage brands like Pepsi, Mountain Dew, Sierra Mist, Gatorade, Lipton, and Amp Energy. Having worked as a Human Resource assistant in a busy organization has enabled me gain enormous experience in the Human Resource Management field, and moving to the next level is my goal. I would love to...
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...Assignment #3 Motivation, Stress, and Communication BUS 520 Leadership and Organizational Behavior Motivation, Stress and Communication This paper outlines a position within a company, and the job you would like to fill. It will discuss ways that you will use goal-setting methods to motivate your performance on the job. In addition, it will analyze your reactions to stressful situations and discuss the steps you could take to manage the stress associated with your position. Finally, the paper will discuss the essential strategies that can be used to deal with nonverbal and cultural barriers, to communication within the job (Hellriegel & Slocum, 2011). The company that I would be interested in working for is Starbucks, and the position that interests me is of Senior Vice President of Business and Training operations. Starbucks is a type of business that falls under the specialty eating industry and provides regular and decaffeinated coffee beverages, Italian-style espresso beverages, cold blended beverages, iced shaken refreshment beverages, premium teas, packaged roasted whole bean coffees, and soluble coffees. Starbucks stores also offer various fresh food items, including pastries, prepared breakfast and lunch sandwiches, oatmeal, and salads, as well as juices and bottled water (Symon, 2011). Today it operates 6,705 company operated stores and 4,082 licensed stores in the United States; and 2,326 company operated stores and 3,890 licensed stores...
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...financial institution owned by, and operated for, the benefit of its member-owners. These members share a common bond—in our case, state and public school employees and their family members. Credit unions are not-for-profit organizations that allow a group of individuals to pool their money, lend it to one another at fair rates of interest, earn reasonable rates of return on their deposits and receive other financial services at low costs. All this is done with the focus squarely on improving the economic and social condition of the member-owner (https://www.ncsecu.org/AboutSECU/WhatisSECU.html 2012). Individuals goals are have an impact on one’s performance. Researchers have found that allowing individuals to set their goals enhances motivation and self-regulation; perhaps self-set goals produce higher goal commitment (Schunk, 1995). According to chapter Hellriegal/Slocum ‘For some employees, having too much work to do and not enough time or resources to do it is a major stressor. Role overload exist...
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