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Motivation of Hr

In: Business and Management

Submitted By cli032
Words 2636
Pages 11
2014
-HFT2220-Human Resources Management
-Sections RXD
-Fall 2014

Employees Motivation in
Hospitality Industry

李春峥 5468744
童品涵 5469018
潘 超 5486745

2014-12-11

Content
1. Background ....................................................................................................... 3
1.1 Case 1 ........................................................................................................ 3
1.2 Case 2 ........................................................................................................ 4
2. Theory and System about employee motivation ............................................ 5
2.1 Two-factor theory: ................................................................................. 5
2.2 Expectation theory: ............................................................................... 6
2.3 Equity theory: ........................................................................................ 7
2.4 Reinforcement theory: .......................................................................... 7
2.5 Incentive principle and system ............................................................... 8
2.6 Full Spectrum Organization Employee Motivation Strategy .............. 9
3. Workplace C .A.R.E........................................................................................ 10
4. Conclusion ....................................................................................................... 12
Reference ............................................................................................................. 14

2

1. Background
1.1 Case 1

Joan Chung ,a girl from Asian ,who is majoring in management in university , This summer ,she is as bored as usual ,and an idea come up with her mind ,she wants to do something different .She is going to have a part time job she said . Then she applies for a job as the cashier in

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