Morgan-Moe's Case Study
The effectiveness of

Morgan-Moe’s
Motivational
Programmes

1.
Executive
Summary
Morgan Moe’s drug stores are in financial crisis due to economic downturn. All expansion plans were halted and staff were being laid off. To avert these crises, new systems were introduced to motivate staff amidst the challenges. This report details the results of implementing the various motivation programmes with valuable recommendations.

2.
Introduction
Throughout the assessment, some key dependent and independent variables were worth noting. These are:

•
The individual management styles
•
The demographics (age, mobility, employee status)
•
Employee satisfaction and turnover
In each of the programmes however, it was prevalent that the employees were the most independent variables. The dependent variables or outcomes of the system implementation, however, relates to the inputs that employees receive in terms of their contributions and purpose towards goal achievement.

These include:

•
Employee satisfaction, turnover, age and motivation
3.
Outcomes
In addition to the already listed outcomes, there are other outcomes to be likely measured: •
Net profit: with the implementation of the programmes, all stores made net profits after additional monthly staff cost were incurred through the implementation of programmes 2, 3, 4 and 5.
•
The effect of turnover on staff cost
4.
Programme
Effectiveness
From the case study, Programme V was found to be the most effective because it had the best turnover rate and recorded the highest net profit.

Programme IV was found to be the next most effective even though turnover average was the lowest. This is due to the fact that its net profit was lower than Programme V and staff cost time was the most expensive of all the programmes.