...1. How would creating a new coordinating position between the CEO and the location managers help the business grow? By creating a new coordinating position between the CEO and the location mangers Sandwich Blitz, Inc. will grow by allow Dalman to focus on whether they should franchise the brand or have an internal expansion with more company-owned shops. 2. Is promoting an existing manager the best option to fill this position? If not, what is an alternative source to fill the position? According to Lei there are two other existing location managers that have excelled and are qualified for the position if offered. Should the two location managers not be up to the task for any reason Sandwich Blitz, Inc. can always hire externally. While hiring internally will motivate employees especially other location mangers to up their performance sometimes hiring externally is necessary. 3. Who within the company should make these decisions? Dalman would the person with the most experience and knowledge for the skills necessary at this level. Dalman would be the best suited to make this particular decision for the company. 4. List the levels of authority (management) that Sandwich Blitz, Inc. would have if the new position is created. Sandwich Blitz, Inc. is owned by Dalman Smith the President and Chief Executive Officer (CEO) and Lei Lee the Vice-President and Chief Financial Officer (CFO). There is the corporate accountant Jayin Chopra and eight location managers and team...
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...SWOT Analysis for Sandwich Blitz Dalman and Lei are considering a large-scale expansion for their business, Sandwich Blitz. In order to come to the right conclusion they need to do a SWOT analysis which means finding a strength, weakness, opportunity and threat in regards to their business. By performing a SWOT analysis Dalman and Lei will be able to find factual information about their internal and external business environment. Then they will be able to take advantage of opportunities presented to them by playing on their strengths, correcting their weaknesses and counter acting threats, or those deemed potential. The first part of doing the SWOT analysis is to identify one strength and one weakness in regards to Sandwich Blitz’s internal resources. Sandwich Blitz’s strength is that they have a positive cash flow and Lei knows that they have enough money to open two new locations. Even though she mentions that there has been a decrease in traffic in the stores near the office parks they are still making a profit. Their weakness is their internal structure is not functioning correctly at the moment. Dalman and Lei are spending the majority of their time helping the managers with budgeting and the daily accounting process. These are things the managers should be doing themselves without Dalman and Lei’s help. The second part of doing the SWOT analysis is to identify one opportunity and one threat in regards to Sandwich Blitz’s external environment. Sandwich Blitz currently...
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...278 PART 4 | Leading chapter twelve to manage projects, and to make decisions and run the company. For you this has two vital implications: 1. You will be working in and perhaps managing teams. 2. The ability to work in and lead teams is valuable to your employer and important to your career. Fortunately coursework focusing on team training can enhance students’ teamwork knowledge and skills. ■ 3 2 teamwork A national s Cisco Systems has grown, the computer networking giant has stayed nimble by delegat- LEARNING OBJECTIVES After studying Chapter 12, you should be able to LO1 Discuss how teams can contribute to an organization’s effectiveness. LO2 Distinguish the new team environment from that of traditional work groups. LO3 Summarize how groups become teams. LO4 Explain why groups sometimes fail. LO5 Describe how to build an effective team. LO6 List methods for managing a team’s relationships with other teams. LO7 Give examples of ways to manage conflict. ing work to teams whose membership crosses functional, departmental, and lines.1 Sometimes—as in Cisco’s case—teams “work,” but sometimes they don’t. The goal of this chapter is to help make sure that your management and work teams succeed rather than fail. Almost all companies now use teams to produce goods and services, CHAPTER 12 | Teamwork 279 LO1 Discuss how teams can contribute to an organization’s effectiveness THE CONTRIBUTIONS OF TEAMS Team-based approaches to work...
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...MT 140: introduction to management Prof: William Whitle Unit 2: Macro environment Name: KAlsayed Date: 09-08-2012 THE MACROENVIRONMENT The general environment; includes governments, economic conditions, and other fundamental factors that generally affect all organizations (Brady, 2009). The changes in the macro-environment are not affecting firm’s day-to-day operations, but they are important for the continuous of the business and for being healthy. The main factors making up these macro-environmental forces fall into the below groups. 1. Political and legal factors: Whatever industry the firm is involved in, changes in the political and legal environments at both the domestic and international levels can affect the company and therefore needs to be fully understood 2. Economic factors: Economic factors are of highly importance for any firm because they are likely to influence the demands, costs, prices and profits. These economic factors are out of control of the individual firm but it highly affects and directly affects any firm. 3. Social and cultural factors: Societal trends regarding how people think and behave have major implications for management of the labor force, corporate social actions, and strategic decisions about products and markets (Brady, 2009). 4. Technological factors: Technology is a major macro-environmental variable which has influenced the development of many of the products we take for granted today. Marketing...
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...Unit 9 Seminar August 31, 2012 MT140: Introduction to Management Unit 9 Seminar Many people encounter communication problems and sometimes they can be avoided and others not so much. Everyone uses a process of perception and filtering and it’s easy to mistake perception which will lead to a misunderstanding as does filtering. It’s best to try and use clear, slow speech when communicating with someone, be sure to repeat, pause, and use gestures. Word choice and body language are what I believe to be very important in communication. These two can clash very quickly and easily if not done properly, it can also cause confusion. There are also different kinds of communication channels that we have such as oral and written. Oral communication is face to face discussion, telephone, and even through presentation and speech. The written communication is emails, memos, letters, reports, computer files, and more. The steps to managing change can also vary, but change can happen constantly and unpredictably. There are several ways you can take to managing the change and they could be by first building a case for the change. What’s the reason for the change and why is it so important that it happens within the business? Next, would to be sharing the vision and values these are important because you would want your company to know what the vision is and values. This way everyone is on board and has and understanding to why it is happening. Thirdly, you will need the recourses and...
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...Antonio Wilson Unit 2 Assignment MT140: Introduction to Management Kaplan University In this paper and assignment the four contemporary approaches to management will be explained. And the definition of open systems and the outline of internal, competitive, and macro environments of an organization. The contemporary approaches to management are sociotechnical system theory, quantitative management, organizational behavior, and systems theory. Sociotechnical system theory is a theory of management that believes technology merely constrains human action instead of rigidly determining behavioral outcomes. This can build good human relations into the technology workflow. Quantitative management relies on solely technology. The quantitative management approach involves the use of math modeling to find the right solutions to problems. Applied to workplace challenges, going from making decisions during product development to fix employee conflicts. Organizational behavior is like sociotechnical system theory when the focus is on people rather than technology. Organizational behavior is the study and knowledge of how people act in organizations. The goal is to build better relationships by achieving human objectives, organizational objectives, and social objectives. Similar the system theory does not look at individuals but the flow of business as a whole. It focuses on subdivisions within the organization and how it ties in with the big picture, the business. An open...
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...Running Head: Unit 2 Assignment Foundation of Management Kaplan University MT140: Introduction of Management Foundation of Management Unit 2 assignment examined the differences between various management theories. The four management theories this paper will discuss is the classical approach, behavioral approach, system approach, and contingency approach. I will explain each theory, state why management is important and give reasons to support my position. Classical Approach (1800s) Focuses on management from a view of hierarchical authority. It is comprised of two components: scientific and administrative management. Scientific management emphasize how equipment and workers affected productivity. A leading management expert during his time, Fredrick Taylor coined a concept called soldiering. He believed workers maintained a consistent level of productivity to prevent them from being fired or replaced by machinery. Administrative management was a theory that management as a function could be applied to any size and type of organization. It was based on the belief that workers performed their jobs because they simply needed money. Behavioral Approach (1900s) The behavioral approach took into account workers needs and attitudes in the workplace. Elton Mayo and his team observed how certain variables within the work environment affected workers performance. Conditions like changes in lighting, pay, and hot meals had little to no distress on workers...
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...KimberlyDavidson6_Homework_Unit3 November 4, 2014 MT140 Sandwich Blitz SWOT The fast food industry is highly competitive and dominated by large companies. Smaller businesses like Sandwich Blitz must be savvy in developing marketing strategies that drive consumer traffic. This entails staying in constant touch with customers. One of the best ways for smaller fast food companies to stay in touch with their companies is through marketing research. A small fast food company as Sandwich Blitz must know what key customers want and will buy before developing marketing and advertising strategies. Strengths for “SB” would be the fact that they stand out as sort of an upscale or gourmet fast food restaurant, and they offer a higher quality of food than most traditional fast food restaurants. Sandwich Blitz also specializes in training for all of their employees especially management. Weaknesses of Sandwich Blitz will be the lack of reputation in the area that they are trying to move to; or will they have a great marketing plan to help expose consumers to what they are potentially or could potentially bring to this area. Opportunities of Sandwich Blitz are the fast food industry now is developing significantly. The change of lifestyle leads to the change in people eating habit. In the past, if just workers, drivers or someone who had to work busily and didn’t have enough time for a home meal choose fast food; nowadays, almost people eat fast food and a major of them like fast...
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...| Unit 4 Sandwich Blitz Inc Assignment | MT140 INTRODUCTION TO MANAGEMENT | | Dalmon and Lei are trying to expand their business The Sandwich Blitz Inc. They have two great location mangers that have a lot of skills and are ready to move up in the company. Dalmon and Lei have to make time to investigate the two options of expanding their company. Dalmon and Lei have authority over their staff they give the location mangers authority over the stores to help run the store. I think if they can deglate thier task it will free up time for the CEOs to focus more on the expansion of the companies. 1 How would creating a new position between the CEO and the location managers help the business grow? It will help the business grow because it will free some of the responsibilities that Dalmon and Lei are doing now that is conflating with them being able to focus on expanding the company and the growth of the company. 2 Is promoting an existing manager the best option to fill this position? Yes I think that promoting within the company is a great idea because the location mangers have already been in the company and they have the knowledge of the company and skills. I think that if they build a build a senior team that's able to manage all the critical areas of the business it will help take the company to another level. These location managers have an excitement to make things happen and it will help them to grow and be motivated to be prepare for the new expanding...
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...MT140 vocabulary: Acquisition: One firm buying another. Barriers to Entry: Conditions that prevent new companies from entering an industry. Benchmarking: The process of comparing an organization’s practices and technologies with those of other companies. Buffering: Creating supplies of excess resources in case of unpredictable needs. Competitive Environment: The immediate environment surrounding a firm; includes suppliers, customers, rivals, and the like. Competitive Intelligence: Information that helps managers determine how to compete better. Cooperative Strategies: Strategies used by two or more organizations working together to manage the external environment. Defenders: Companies that stay within a stable product domain as a strategic maneuver. Demographics: Measures of various characteristics of the people who make up groups or other social units. Diversification: A firm’s investment in a different product, business, or geographic area. Divestiture: A firm selling one or more businesses. Domain Selection: Entering a new market or industry with an existing expertise. Empowerment: The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization. Environmental Scanning: Searching for and sorting through information about the environment. Environmental Uncertainty: Lack of information needed to understand or predict...
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...Unit 2 Assignment- Contemporary Approaches Robert Sims July 10, 2013 MT140 Prof. Jessica Hoover The contemporary approaches to management, sociotechnical system theory, quantitative management, organizational behavior, and systems theory, have developed at various times since World War II, and they continue to represent the cornerstones of modern management thought. Sociotechnical system theory is a theory of management that believes technology merely constrains human action, rather than rigidly determining behavioral outcomes. Conscious choice can build good human relations into the technical workflow. On the total opposite end of the spectrum there is the quantitative management method that relies solely on technology. A quantitative management approach involves the use of mathematical modeling to find the best solutions to problems. This can be applied to a variety of workplace challenges, ranging from making decisions during product development to resolving employee conflicts. Organizational behavior is similar to the sociotechnical system theory, when the focus is more on human action than technology. Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by...
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...you are unable to attend the seminar, you must complete the following alternate assignment to earn points for this part of the class.Write a 2-3 page paper, double spaced that addresses the following: Seminar Alternate Assignment Complete the readings from the electronic text for this unit. After doing so, compose a two to three page double-spaced paper covering the following: * Identify and discuss the three levels of planning. * Define and discuss a business’ mission and provide at least two examples. * Define and discuss a business’ vision and provide at least two examples. The paper should be in Microsoft Word format, using 12 point Times New Roman font type. Once completed submit paper to the Dropbox. ID: MT140-03-08-S According to Reference Overview of Strategic Management Strategic management is defined as the set of decisions and actions that result in the formulation and implementation of plans designed to achieve a company’s objectives. It comprises nine critical tasks: 1. Formulate the company’s mission, including broad statements about its purpose, philosophy, and goals. 2. Conduct an analysis that...
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...Sandwich Blitz Inc. By Shannon Chapman Kaplan University MT140-11 Sandwich Blitz Inc. Dalman has been visiting the operating locations and addressing manager operations concerns. Dalman has heard that other businesses have successfully used a team approach to managing with good results. Explain how self-managed teams could be used at Sandwich Blitz to allow Dalman more time to devote to growing the business. Switching to a self-managed team would empower location managers to solve small problems on a day-to-day basis and increase productivity. By assigning managers under Dalman and Lei’s level, the self-managed teams would be better equipped to handle daily activates. This would involve training the self-managed teams to better plan and determine what type of training would help them manage their daily responsibilities. Once the self-managed teams are trained and assigned the ultimate goal would be to reduce Dalman’s involvement in having to go visit the operating locations and addressing manager operation concerns, and Lei would be able to completely concentrate on the financial matters of the company without being disturbed. Dalman and Lei can train the self-managed team on monitoring and implementing the company’s policy so that each employee can understand what they are supposed to do and also know the positives and negatives of the company. Another way a self-managed team at Sandwich Blitz can help increase team productivity, such as having the team members...
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...Self-Managed Teams Jadira Maldonado Kaplan University MT140-01 Professor Whitley Self-Managed Team Using self-managed teams within the Sandwich Blitz company would help the company grow. This will also allow Dalman to have more time to concentrate on the expansion as well. Self-managed teams empower employees most often in manufacturing, workers are trained to do all most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by the first-line supervisors (Bateman & Snell, 2012). Self-managed teams can offer several possible advantages that could be used at Sandwich Blitz; including stronger commitment, employee and customer fulfilment, improved quality, improved productivity, and faster product and service development. On the other hand there will be some drawbacks. Self-managed teams are tough to execute, and failure is a risk when used in an unsuitable situations, or lacking appropriate leadership. A number of organizations have been dissatisfied with the results from self-managing teams. In the case of Sandwich Blitz, self-management teams may work to a sure extent, for example, having the team members cross-trained to do various jobs. This will enhance the flexibility of the team in dealing with staff shortages and in addition to help out with Dalman having to help fix every problem managers have. Thus applying Dalman and Lei’s knowledge of work procedures with the teams would help the team members to find a solution...
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...SWOT: Sandwich Blitz, Inc. Jo Lee Kaplan University MT140 The strength for Sandwich Blitz is the fact that they are copyrighting their ingredients to keep competitors from beating them out. This will make them unique among their competitors. When is the provider of the final product or service willing to compromise its own brand-building to add the ingredient brand on the package as well as in advertising? There are four conditions: * The ingredient is highly differentiated, usually supported by patent protection, and so adds an aura of quality to the overall product. * The ingredient is central to the functional performance of the final product. * The final products are not well-branded themselves, either because the category is relatively new, because customers buy infrequently or because there is low perceived differentiation among the options. * The final products are complex, assembled from components supplied by multiple firms who may sell the "ingredients" separately in an aftermarket (http://blogs.hbr.org/quelch/2007/10/how_to_brand_an_ingredient_1.html). The weakness for Sandwich Blitz is the ROI of 30%. This doesn’t sound like a big profit to me at all. Advertising is a good way to increase the ROI. Advertising venues range from print newspapers and magazines, to website banner ads, to billboards, to nonprofit sponsorships. Whatever medium you choose, your advertising investments should be targeted toward reaching the demographic most likely to...
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