...Multicultural Communication 4/28/13 Multicultural communication/relationship analysis In a world full of many different cultures, ethnicities, languages, classes, and values, multicultural communication has played an instrumental role in our every-day activities. Whether it is at work or school, it is a variable that strongly reflects and influences the way that an individual acts in the world. As a current full-time college student and part-time worker, I have experienced many moments of multicultural communication and relationships throughout my twenty-one years of life. My first memorable moments were probably from elementary school. I went to elementary school in a more urban area of south Seattle. Therefore, the area was very multi-cultural. I was a part of a before and after-school child day care program where I met some of my best friends throughout the majority of my childhood. The day care was very diverse with many different cultures and ethnicities. I benefitted a lot from this because it’s where first really learned how to be a social person. I learned how to speak to people who I didn’t know, how to make new friends, and even how to expand relationships with people. As I got closer to the people who were becoming my best friends, I started to learn about their culture and moral values. For example, me being Asian-American, I was so accustomed to eating Vietnamese and other Asian foods. My mother packed me meals every day that I was so accustomed to eating...
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...overall performance” (Bowes, 2007/2008). Studies have shown that diverse workforces can positively affect and strengthen the organization, but what can organizations do to assure this type of environment? What programs or tools do leaders need to implement when looking to improve their ability to manage this diversity? The main purpose of this research paper will be to explore what methods organizations and leaders can use to successfully manage increased cultural diversity within the workforce. This research will reflect not only why it is important for organizations to embrace the differences in a diverse workplace, but will discuss the consequences that may occur if they do not incorporate effective methods for addressing a multicultural population. A clear discussion of the educational tools used to satisfy all those that are involved will follow; as well as the discussion of the benefits for an organization with a diversity program with a focus on its retention rates, increased employee productivity, increased employee satisfaction, access to wider customer...
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...Explain multicultural communication and its origins. As travel and communication have become faster and easier, interaction between people of different cultures has become more and more common. It was once the case that different cultures remained mostly separate from each other, whether due to war, geographic reasons, or beliefs in keeping ethnic purity. Trade and immigration have brought together people of diverse cultures and backgrounds, making communication between people of different cultures unavoidable. Compare and contrast culture, ethnicity, and acculturation. The society a person grows up in has certain norms, traditions, beliefs, language and dialects, values and acceptable behaviors, religious influences, modes of dress, music, dance, and many other aspects of daily life that together form the culture of that society. This differs from a person’s ethnicity, which simply refers to his genetic background. Acculturation refers to people of other cultures assimilating with new cultures. As people immigrate to different countries, they may gradually adopt some of the norms and traditions of their new society. Often the older generations will retain more of the traditions of their original culture, while their children, who are exposed in more ways to the new culture through education, friendships, entertainment, etc., will absorb more traits of the new culture. Explain how culture and religious differences affect the health care professional and the issues that...
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...Global Operations Management MGMT415-1301A-06 “PPQ Parts” February 17, 2013 Abstract In this research paper will be addressing a number of concerns that will be taken places as the host foreign country undergoes expansion. Detailing what cultural difficulties and multiplicity concerns are generally stumbled upon by the MNC and worldwide companies. Will be researching diversity and how this is a significant issue in the worldwide arena. Detailing various political and economic concerns that will be encountered while world- wide growth. The business of PPQ Parts has concluded that for the business to develop worldwide over the next few years, its supervisors should be suitably educated in multiculturalism and multiplicity management. The company’s decision makers must be conscious of any opinionated and financial matters that will take place during the development. The research paper will give you insight into some of the worries for the upper management. Problems of Concerns The multitude nation of the PPQ Parts will be mass to an establishment applied to a diverse method of doing things, transpiring that the business...
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...Student Self-administered case study Importance of Diversity In The Workplace Case summary: Case duration (Min): Human Resource Management (HRM) 45-60 Promoting diversity Worldwide This case focuses on DIFFERENCE ‐ Interacting and working productively with others and how best to use human resources to meet organizational goals through high levels of performance (motivated, effective and efficient workers) and competing in the global marketplace. We begin this case by exploring the changing nature of the workplace; We then explore what is meant by diversity and consider the business case for promoting and managing diversity within contemporary organizations. Learning objectives: Evaluate diversity and multiculturalism as a source of sustainable competitive advantage and identify the benefits of diversity for organizations. Case problem: What is meant by diversity and should organizations seek to be diverse? Company Aramark http://www.aramark.com/ Food ‐ Major Diversified ARAMARK is a leader in professional services, providing award‐winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In FORTUNE magazine's 2009 list of "World's Most Admired Companies," ARAMARK was ranked number one in its industry. ARAMARK seeks to address issues responsibly that matter to its clients, customers, employees and communities by focusing on employee advocacy...
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...Intercultural Communication Plan for a Multicultural Classroom April Clary EDU 639 Jennifer Irwin November 5, 2012 Intercultural Communication Plan for a Multicultural Classroom America is a nation of many cultures. Students in your classroom are likely to be from many different racial backgrounds. Some of your students may speak English as a second language. There are also students who have different ways they learn and motivation skills. A student may not understand what is being taught and it can be hard for them to understand especially if they do not speak English. As a teacher you have to respect the student’s background and get to know it to better understand where they come from. It is important that you view every student as a unique individual regardless of the student's cultural background and respect the cultural heritages and their impact on learning styles and classroom expectations. Teachers cannot be prepared for every possible situation that might arise, but focusing on being open to different perspectives, being aware of stereotypes and prejudiced behavior in your class, and being ready to help every student in your class become engaged in the material and learn. Getting the student familiar with the new environment is an important part to make the student feel welcome. Fostering social interaction also plays a crucial role in determining how well and healthy a child adjusts to the new environment. To help foster social interaction begin...
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...Mattye Thomas A Reference Guide of Social Psychology PSY 301: Social Psychology Laura Majoch December 17, 2012 A Reference Guide of Social Psychology Most individuals do not have a complete understanding about their social being. They are unsure of themselves and the things they are capable of. This reference guide will provide information pertaining how individuals discover more about their selves being consider of others, having some influence on others, whether persuading or obedient and conformity and some type of group dynamics. This information may help individuals to see their way through certain situations that may occur unexpectedly in their lives. A good source of reference with well detailed insights, would guide a person to the path of figuring out “self.” “Discovering the Self” How does one discover their self? We must discover ourselves by completely vacating our minds of all erroneous purposes that have been taught, and think of all the positive, yet true purposes of life. You can acquire this by setting goals, establishing values, and deciding early on in life the things that are important to one self. You may surround yourself around people who do not like you as much. Over a period of time, you begin to think less of yourself and this will affect your self-esteem. When individuals see their selves in the mirror, they do not stop to think whether the person they see is truly them; not a person others see them as. Individuals have to use their common...
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...Assessment Plan Dexter L. Sanders EDU645: Learning & Assessment for the 21st Century Prof. Philip Orlando September 3, 2012 1. Solve 21 + x = 32 a) 12 b) 53 c) 11 d) 10 2. Solve 20.17 + x = 30.40 a) 11.30 b) 9.23 c) 20 d) 10.23 e) 3. Simplify (x + 2)(x + 3) a) x² + 6x + 3 b) 5x + 2 c) 5x + 5 d) x² + 5x + 6 4. Lisa and her two friends ate dinner at a restaurant and each ordered the same meal. If the total cost of the dinner was $57.78, write an equation that could be used to determine x, the cost per person. a) X= 2÷$57.78 b) X=4÷$57.78 c) X=3÷$57.78 d) X=1÷$57.78 e) 5. Solve (-(2)² - (4 + 7)). a) -7 b) -15 c) 7 d) 15 Assessment Plan This unit assessment is to see does students have an understanding of relationships between numerical, geometric, verbal, and symbolic form and arithmetic sequences in order to extend algebraic reasoning. Students will use words and symbols to describe the relationship between the terms in an arithmetic sequence and their positions in the sequence. After this assessment students should have the understanding of the relationships between numerical, geometric, verbal and arithmetic sequences in to extend algebraic reasoning. Learning Outcomes a. Students will be able to identify appropriate formulas for solving algebraic problems (knowledge). b. Students will use equations to solve problems (application). ...
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...Worldwide Telecommunications Team,”C” Joseph Collins, Megan Ward, Andrew Hoffart, Steven Rankin, Cheryl Bandy COMM/215 April 28, 2014 Irwin Shubert Worldwide Telecommunications, Inc. and the cultural changes within Diversity has brought a new importance to the work place. With the world becoming more diverse, and the work place becoming more multicultural, political correctness, affirmative action and disparities in pay pushed their employers to change their recruiting practices. A progressive workplace should consist of employees of wide-ranging cultures, ethnicities, religions, genders, and ages, and other factors. When you add people from the different backrounds there’s always going to be tension. However, each individual from each different culture or reign can bring something different, something new and exciting to the table. Worldwide Telecommunications, Inc. is meeting this rather complicated issue directly in the hopes of turning it into an opportunity to promote a multicultural work environment that its customers can connect with. The various cultures of the workers will have an effect on the way that the community understands and interacts with the organization in an affirmative way. This distinctive idea will not be without its difficulties. A diverse workplace can lead to challenges and struggles as people from different cultures, ethnicities, religions, genders, and ages learn to work together...
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...be overcome when using the multicultural diverse team in global organization? As for 2006 and above, there are many problems regarding multicultural diverse team in global organization. Ironically, Presidents and CEO of the organization are willing to talk about diversity when their managers do not have much confidence in implementing diversity workforce in an organization. Managers are afraid that they may fail in terms of productivity when multicultural diverse team is applied. The problems are: 1. Problem: A mere decrease in productivity The positive impact of multicultural diverse team is that the creativity can be increase compare to non-diversity team. Furthermore, diverse team have better understanding of the problem since many cultural backgrounds is involve in brainstorming. However, the challenge of managing a diverse team sometimes leads to faulty management process, which results in poor team performance. The consequence of these problems is most managers do not encourage diversity within their co-worker, and worse, their organization. Solutions – In order to tackle this problem carefully, managers must understand cultural diversity and the benefits that can contribute to team performance. Besides, managers are recommended to take any training that teaches how to deal with multicultural diverse team to overcome the fear of failure when managing multicultural diverse team. 2. Problem: Management level Multicultural diversity always be the factor...
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...Multicultural working force training Diversity can create several challenges to the work force if the employees are not educated on multicultural management. According to Matt Alderton, employers have “got to educate themselves, train their employees and seize interpersonal opportunities that they may previously have skirted.” (Alderton, 2008). Training employees on the different cultures of their co-workers will make it easier for the employees to work with one another and therefore will make for a more trusting and productive working environment. Training employees on the benefits of communicating among themselves should be one of the primary concerns to the multicultural workforce. Not only is communication among co-workers important, but it can help to eliminate frustrations among co-workers and it can also help in the avoidance of serious safety hazards. If you have workers who cannot communicate well, and do not understand the safety regulations and requirements that the company has enforced, they could be endangering themselves and others as well. Communication barriers can easily affect a company and its employees. According to Myelita Melton, president of SpeakEasy Communications, who specializes in diversity education, there are several ways to communicate with employees who speak different languages. These strategies are: 1. Ask questions 2. Offer English instruction 3. Study important words 4. Hire a translator Asking questions to those who do not speak...
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...partners and stakeholders from international markets trust our business track record which has a direct, tangible return on their investment. In terms of expansion, branching into the European market will require a seamless integration for advance corporate advisors to setup the framework for follow on employees. Moreover, a robust cultural conscience is absolutely crucial to future endeavors and is driven home by upper management. With a workforce consisting of many different ethnicities, a focus on communication barriers is paramount to a successful business approach. As industry needs change, and expansion being imminent, cultural diversity is more important than ever. The full definition of cultural change is the modification of a society through innovation, invention, discovery, and contact with other cultures. To forecast possible cultural changes within the business, we have to enact a clear mission statement. Worldwide Telecommunications offers full service voice and data communications with a wealth of practical variables that coincide with the latest technology available. Moving forward, as more companies merge, there will be an...
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...Business Communication Essentials, 6e (Bovee/Thill) Chapter 1 Understanding Business Communication in Today's Workplace 1) Which of the following is true about the importance of effective communication to your career and to the companies where you will work? A) Communication is important for most jobs, except technical jobs such as engineering or finance. B) The higher you rise in your organization, the more time you spend using the technical skills of your profession, and the less time you spend communicating. C) Good communicators are generally more difficult to find than good accountants, good engineers, or good attorneys. D) Good communication has not been linked to financial advantages for companies. E) Communication is important for most jobs, unless you are an entrepreneur. Answer: C Explanation: C) The world is full of good marketing strategists, good accountants, good engineers, and good attorneys—but it is not full of good communicators. Acquiring good communication skills will provide you with an opportunity to stand out from your competition in the job market. Classification: Conceptual AACSB: Communication Abilities LO: 1 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 2) Which of the following is true about the importance of effective communication to your career and to the companies where you will work? A) Communication is important for most jobs, except technical jobs such as engineering...
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...culture in a specific region or in the world. Cultural Diversity is the belief that every culture and race should be maintained and valued. Many people do not value multiculturalism or culture diversity awareness while others often support it and respect it. Acknowledging cultural diversity helps to eliminate biases, prejudice, and stereotypes it also helps cultures and different races to come together as one to make a better environment for everyone. Characteristics of cultural diversity consist of background, gender, appearances, culture, and a host of many others. Appreciation of diversity is important in communication for several reasons. First one cannot put two people together and expect them to act the same way. Differences can bring many assets to a group such as ideas, experiences and different ways of handling things. In a group of different cultures where communication is most likely to happen, the diversity range will further. I describe my cultural background to be very helpful in defining who I am. I am African American descent. Both my parents are African Americans. I cherish the traditions that my family has passed down from generation to generation. I am thankful for my cultural background seeing that it made me who I am today. My values affect the way that I communicate with others because I was raised to respect others and acknowledge them no matter what they look, talk, or act like. I admire communicating with people outside of my race because they often bring...
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...Most studies of interactions in culturally diverse workplaces focus on communication, obstacles, such as miscommunication, conflict and discrimination. However, another relevant aspect of a culturally diverse context are the positive results of successful intercultural communication, along with the means or techniques to which actors resort to in order to overcome the barriers set by diversity. In other words, how it is possible to work effectively and cooperate in a multicultural environment leading to positive outcomes. As a matter of fact, the lack of studies focusing on such aspect is brought to attention in Ryoo’s study (2005) on service encounters between Korean shop owners and African American customers, where the focus is put on the friendly interactions and successful communication among members of two very different ethnic groups. More specifically, some of the devices customers and shopkeepers employed were joking, complimenting or sharing attitudes, giving support, initiating rather elaborate small talk and often recurring to group identity markers, using terms as “baby” or “my man” to set a positive and relaxed atmosphere (Ryoo, 2005). However, although all these techniques led to beneficial intercultural cooperation, it should be remembered that, due to context where they took place, the relation between the two actors was of the merchant-customer kind, rather...
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