...of 21st century workforce. In today's fast paced and growing economy, there is an exponential increase of cultural diversity within big businesses and corporations. There is an opportunity to "achieve higher levels of productivity and extraordinary performance" (Nykiel) for large corporations with a multicultural workforce. At the same time, it may also "be more challenging in a multicultural work and managerial environment" (Nykiel). Workforce Diversity Statistics The term "multicultural workforce" which represents the personal characteristics of employees in an organization is today superseded and replaced by a much broader term, "cultural diversity". Diversity refers to the way organizations respond to a multicultural workforce. The strategy in large organizations is to leverage differences in employees to increase creativity and have a competitive advantage in a fierce market. In the 2014 survey conducted by Diversity Inc; which is the leading publication for the education and benefits of large organizations, 1215 companies participated in an empirically driven and ranked competition for a diverse workplace. It was carried out to help acquire and retain a multicultural workforce. . Competition got assessed on the talent pipeline, equitable skill development, CEO commitment, and supplier diversity. The top ranking companies had 76 percent more African- Americans on their Board of Directors. They also had 54 percent more women on their board...
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...Final Research Paper-Multicultural Workforce COMM/215 December 1, 2014 Introduction-Worldwide Telecommunications Company Globalization is a process of interaction and integration among the people, companies, and governments of different nations. It is driven by international trade and investment and aided by information technology (The Levin Institute, 2014). Indeed, globalization has made our world smaller. As the markets for products, services, labor, and capital increasingly integrate worldwide, we are witnessing the increasing economic, cultural, demographic, political, and environmental interdependence of different locations around the world (Elfrink, 2014). In his book The World Is Flat, Thomas Friedman perfectly captured the essence of today’s new era of globalization. By flat, Friedman meant that the world is connected. The lowering of trade and political barriers, and the exponential technical advances of the digital revolution have made it possible to do business or almost anything else, instantaneously with billions of other people across the planet (Friedman 2005). However, with a more global business environment comes a host of new challenges including managing a multicultural workforce comprised of people with widely differing backgrounds. In a multicultural environment, where the meanings of various behaviors and practices are as diverse as the people demonstrating them, incorrect assumptions could easily lead to miscommunication (Lankard, 1994). The...
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...Galactic Therapies Incorporated Communication Challenges and Opportunities COMM/215 April 8, 2013 RoMay Sitze Galactic Therapies Incorporated Communication Challenges and Opportunities Galactic Therapies Incorporated (GTI) has been expanding on a global level and therefore has developed a very diverse, multicultural workforce. The new dynamics of this globally diverse workforce has helped to expand their ability to innovate and expand their operations, but this growth has not come without difficulties. With the new diverse workforce GTI has encountered issues related to communication and teamwork between the workers from different corners of the globe. The board of directors has asked Team Alpha Consulting to research the problems, evaluate how other companies are handling similar issues, and provide a report that will help to integrate this diverse workforce with GTI’s ever-expanding global force. Managing a multicultural workforce requires a clear understanding of the different cultures involved and how the cultural differences require different management styles. During our research we have found two primary ways to expand a company’s workforce globally. The first option is to hire an outsourcing company that will provide its own workers and will manage most of the relationships with the hiring company via liaisons. Outsourcing companies prefer to minimize direct contact of their employees aside from their own management staff. In this scenario it is prudent...
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...By Freddie Lesser North centralUniversity Workplace Diversity October 2012 | | According to Konrad, Prasad, & Pringle (2006) researches interested in workplace diversity have commonly drawn upon psychological views to comprehend the influence that labels have on the occurrences and consequences of different groups of people in establishments. Nevertheless, need for equal opportunities, the pressure to internationalize, increased migration, and developments in communication technology involve all united to make workplace diversity an unavoidable realism in many organizations around the globe. Nevertheless, while the significance of diversity is rising, there still appears to be some misunderstanding in translating the effect of diversity on organizational occurrence. Confirmed diversity effects include developed information processing, group problem solving, and originality. On the other hand, dissimilar groups may neglect to capitalize on their differences due to high levels of encounters, low levels of group solidity, and communication problems. One possible controlling aspect influencing the outcome of demographic heterogeneity could be dissimilarity in the group’s faiths, stances, and feelings towards diversity. The philosophy is that a common entity’s inner environment that is open to demographic contrasts expands the chances of positive group processes in diverse situation Lauring and Selmer (2011). Multiplicity environment is an evolving area of research...
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...Course Description This course focuses on the issues, challenges, and opportunities presented by U.S. population diversity. Workplace issues related to employee diversity in terms of gender, race or ethnicity, socioeconomic class, and cultural background are emphasized. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Harvey, C. P., & Allard, M. J. (2009). Understanding and managing diversity (4th ed.). Upper Saddle River, NJ: Pearson. Schaefer, R. T. (2011). Racial and ethnic groups (12th ed.). Upper Saddle River, NJ: Pearson. All electronic materials are available on the student website. |Week One: Workplace Diversity | | |Details |Due ...
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...have an effect on teamwork as well as communication. However, Worldwide Telecommunications, Inc. is not the only large company that will come across cultural changes. Nowadays, the trend for many companies is to expand into another country with the goal to gain a diverse workforce and to enter an international market. Although this trend is extremely beneficial for the company’s success and survival, there are some negative aspects as well. Possible Cultural Changes in Worldwide Telecommunications, Inc. The world is becoming more diverse and most large companies are multicultural. Diversity definitely has brought new importance to the workplace. Because of the increase of diverse employees from all over the world, it is almost impossible for Worldwide Telecommunications, Inc. to not counteract any cultural changes. Combining people from different backgrounds can cause tension in the workplace. People of different nationalities, ethnicities, religions, genders, ages, etc. interact with each other differently and perceive things in different ways. In addition, the working environment and culture at Worldwide Telecommunications, Inc. may change. The change can be either positive or negative. Employees will learn from one another, broaden their knowledge, and become more creative. When people of various cultures work together the results are usually great. Not only does it help to build strong relationships and gain more knowledge, but it also gives the...
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...Essay Questions: How and why do the workplace experiences of employees from non – English speaking backgrounds differ from other workers? How can, and should, should actor respond to this? How are these differences manifested, and responded to, in your own workplace? The workplace experiences of employees from Non–English Speaking Backgrounds (NESB) differ from other workers for a number of reasons. Employment opportunity is a primary reason why individuals emigrate to other countries (de Castro et al. 2006). While employment in a host country has benefits, immigrants often face considerable challenges as they learn and adjust to the norms and values of the host culture. In particular, immigrant workers may face the ‘‘double jeopardy’’ of dealing with stressors related to both working in a new country as well as to living in a new society (de Castro, Gilbert & Takeuchi 2008). Like other European countries, Australia is also a very attractive destination for migrant workers. Migrants have been part of Australian society and the Australian workforce since colonisation began in 1788. However the migrant population at the time was of a predominantly European background. It was from the mid-nineteen century when Chinese, Pacific Islander, Lebanese, Afghan, Indian and European migrants arrived and settled in Australia. Due to the gradual liberalisation of Australian immigration policies, the ethnic composition of Australian migrants has shifted significantly, bringing...
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...the effective use of technology, to ensure career development and personal growth, and for increase productivity and profitability. Global organizations must find ways to accommodate specialized training and explore best practices as it relates to: conflict management, effective multicultural leadership and management skills, and stress management in global environments. CONFLICT MANAGEMENT The effective management of conflict is an important competency required by leaders in globalized business environments. However, developing this skill is more difficult in multicultural team environments than in team building among individuals from the same culture. Therefore, it is essential for multi-international businesses to understand the impact of conflict management on team building and implement targeted training programs. Targeted Conflict Management Training Programs should address the following: • Differences in work styles • Integrated language • Understand how cultural influences workplace relationship building • Specific cultural barriers that could potentially impact team building • Personality Conflicts EFFECTIVE MULTICULTURAL LEADERSHIP AND MANAGEMENT SKILLS Effective multicultural leadership is the driving force of an organization and can determine the success or failure of an organization entering into global markets. Therefore, it is essential for companies to implement corporate leadership development to improve organizational behavior and financial performance...
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...How a Multicultural Workforce Might Affect Teamwork and Communications in Large Companies Bethany Ward, Nicole Ortiz, Brandi Cook Learning Team B University of Phoenix COMM/215 Linda Lawliss February 5, 2007 Large companies find a multicultural workforce essential because they have to do business effectively with many diverse cultures in order to be successful. Unique skills and/or lower costs become more accessible to companies when they broaden their work forces. However, in working with different cultures and backgrounds, many companies face difficulties and challenges they must overcome. Managing a diverse workforce is an important task for today’s corporations. The idea of a diverse workforce is not a new concept. “According to The History Channel, in the 1850’s, Chinese and Irish laborers were brought over to lay the tracks for the transcontinental railroad, which raised anger of those who had arrived a hundred years earlier”. (Cartby, 2006). No matter how angry people may get over diversity and new workers coming to America in search of a better life, it’s not going to go away. Ethnic backgrounds are just one dynamic of a diverse workforce. According to the Workforce 2000 study funded by the U.S. Department of Labor: “Immigrants, women and people of color accounted for 85 percent of the net growth in the labor force throughout the 1990’s”. (Cartby, 2006). This study proves the workforce of the future is going to become even more diverse...
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...28, 2014 Irwin Shubert Worldwide Telecommunications, Inc. and the cultural changes within Diversity has brought a new importance to the work place. With the world becoming more diverse, and the work place becoming more multicultural, political correctness, affirmative action and disparities in pay pushed their employers to change their recruiting practices. A progressive workplace should consist of employees of wide-ranging cultures, ethnicities, religions, genders, and ages, and other factors. When you add people from the different backrounds there’s always going to be tension. However, each individual from each different culture or reign can bring something different, something new and exciting to the table. Worldwide Telecommunications, Inc. is meeting this rather complicated issue directly in the hopes of turning it into an opportunity to promote a multicultural work environment that its customers can connect with. The various cultures of the workers will have an effect on the way that the community understands and interacts with the organization in an affirmative way. This distinctive idea will not be without its difficulties. A diverse workplace can lead to challenges and struggles as people from different cultures, ethnicities, religions, genders, and ages learn to work together. When they see the additional benefits of bringing such a diverse group of people together, the connection between the individuals...
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...company. When working in teams, people are able to share ideas and work together to accomplish more than they could by themselves. However, culture differences and personality differences can often cause a challenge. When working together, a person may not have an understanding of another person’s culture, which can have a negative impact on a business. Since companies are more global today, diversity and multicultural communication has become a crucial part of business success. Teamwork and Team Building Teamwork and team building is vitally important in any multicultural and global society. In today’s day, the workforce is becoming more diverse, meaning that people from different cultures are required to come together to work as a team. Teamwork in the workplace often contributes to success in a company. Teamwork enables people to come together to accomplish tasks faster than finishing projects individually. Also, when cooperating with each other, employees are able to share ideas and responsibilities with one another, which usually reduces workloads (Kelly, 2013). Multicultural teams consist of members with diverse backgrounds and unique personalities; this is beneficial because each individual can contribute their different skills and talents to a project. By working together people can learn from each other, as well as have the opportunity to challenge each other’s ideas and come up with solutions to successfully complete...
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...companies which operate in various languages areas will have difficulties at communicating with the local employees because they speak different language. (Kundu, 2001). SICLI have problem in coping with the new management style after the company was acquired by Williams Holdings PLC. This company is a multinational company because it operates in many countries. Moreover, the company also employs workers from various countries. This is why they need to find out what policies could help the company to minimize the problems. Section A Companies like SICLI or Williams Holdings PLC that operates in several of countries and employs employees from different countries should adopt some policies in order to prevent problems. To settle these issues, the CEO of SICLI or Williams Holdings PLC must adopt some policies which could help them to settle the...
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...Introduction A. Love the Body You Have B. Diversity Concepts, Research, Theories and Multicultural II. Weight- Discriminations and Lookism A. Ways Obese Individuals are Discriminated Against B. Weight Discrimination Explained through theories C. Theories to Reduce Weight Discrimination III. Ethnic and Cultural Awareness A. Personal Cultural Competence and Action Plan IV. Conclusion V. Reference Annotated Bibliography Aiken, Jane H. (2007). Striving to Teach “Justice, Fairness, and Morality”. Clinical Law Review, 5, pp 1-67. This article discusses justice means giving each person what he or she deserves or, in more traditional terms, giving each person his or her due. Justice and fairness are closely related terms that are often today used interchangeably. Brownell, K., & Puhl, R. (2004). Stigma and discrimination in weight management and obesity. The Permanenie Journal, 7 (3), pp. 21-23. This articles discuss clear discrimination against overweight people has been documented in three areas: education, health care, and employment. The reason for this appears to be very strong anti-fat attitudes. Constantine, M., Hage, S., Kindaichi, M., & Bryant, R. (2005). Social justice and multicultural issues: Implications for the practice and training of counselors and counseling psychologists. Journal...
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...Helping an International Friend Develop as a Team Leader Gena Lucas Leadership Strategies February 29th, 2016 Strayer University International Leader In a diverse world many companies include employees from different races, nationalities, religions and age groups to become leaders within the company. A multicultural leader is a leader with the skills and attitudes to relate effectively to and motivate people across race, gender, age, social attitudes and lifestyles. (DuBrin, 2013) As a team lead in my company, I have been tasked with coaching a multicultural employee into a leadership position. I feel that as a leader, my job is to motivate and influence anyone who wants to take the task on as being a leader. As a leader, I do recommend that anyone taking on the task of showing others how to become a successful leader should be aware as DuBrin stated “of overt and subtle cultural differences”. Conflicts with Work on Days of Religious Significance There are many conflicts with having employees work on days where they have religious obligations. As a leader, you have to be aware of these conflicts and how to handle them. One conflict that can arise is how the employee dress or groom themselves. There are some religions that require women to wear head dressings or prohibit men from cutting their hair. Another conflict that an employee may have is needing time off for religious holidays or breaks during the day for prayer with a schedule that...
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... |Course Syllabus | | |College of Humanities | | |SOC/315 Version 4 | | |Cultural Diversity | Copyright © 2010, 2005, 2004 by University of Phoenix. All rights reserved. Course Description This course focuses on the issues, challenges, and opportunities presented by U.S. population diversity. Workplace issues related to employee diversity in terms of gender, race or ethnicity, socioeconomic class, and cultural background are emphasized. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the...
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