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PENYERAHAN DAN PENILAIAN TUGASAN
ASSIGNMENT SUBMISSION AND ASSESSMENT
____________________________________________________________

_____________
KOD KURSUS /COURSE CODE : OUMH1303
TAJUK KURSUS /COURSE TITLE : ENGLISH FOR ORAL COMMUNICATION
SEMESTER /SEMESTER : SEPTEMBER 2011
____________________________________________________________

_____________

ARAHAN KEPADA PELAJAR / INSTRUCTIONS TO STUDENTS

1. Tugasan ini mengandungi DUA (2) soalan sahaja yang disediakan dalam bahasa modul bercetak kursus ini. / This assignment contains only TWO (2) questions that is set in the language of the printed module for the course.

2. Jawab dalam Bahasa Inggeris. / Answer in English.

3. Muat turunkan templet tugasan versi bahasa yang berkenaan daripada MyVLE untuk penyediaan dan penyerahan tugasan anda. Tugasan anda hendaklah ditaip dengan menggunakan saiz fon 12 Times New Roman dan langkau baris 1.5. / Download the language version of the assignment template concerned from the MyVLE for preparation and submission of your assignment. Your assignment should be typed using 12 point Times New Roman font and 1.5 line spacing.

4. Tugasan anda hendaklah antara 2500 hingga 3000 patah perkataan tidak termasuk rujukan. Bilangan perkataan hendaklah ditunjukkan di hujung tugasan anda. Jangan menyalin soalan dan arahan tugasan dalam jawapan anda. / Your assignment should be between 2500 and 3000 words excluding references. The number of words should be shown at the end of your assignment. Do not copy the assignment question and instructions to your answer.

5. Anda dikehendaki menghantar tugasan kepada TUTOR BERSEMUKA. / You must submit your assignment to the TUTOR.

6. Anda hanya boleh menghantar tugasan SEKALI sahaja. / You can submit your assignment ONCE only.

7. Tugasan anda hendaklah diserahkan sebelum atau pada Tutorial ke 4. Serahan selepas Tutorial 4 TIDAK akan diterima. / Your assignment must be submitted before or by the 4th tutorial. Submission after 4th tutorial will NOT be accepted.

8. Tugasan hendaklah disiapkan secara individu. Anda dilarang meniru tugasan orang lain. Anda juga dilarang sama sekali memplagiat kerja orang lain sebagai kerja sendiri. / Your assignment should be prepared individually. You should not copy another person’s assignment. You should also not plagiarise another person’s work as your own.

ASSIGNMENT QUESTION

You are an employee of Softskills Training Consultant, a company which conducts soft skill training. You have been asked to give a speech entitled “Problems faced in group interaction and ways to overcome these problems” to the employees of Santander Bank.

1. Your speech must have the following headings:

1.0 Introduction

2.0 Problems

3.0 Ways of solving these problems

4.0 Conclusion

2. Your speech must highlight the problems faced during group interaction and how these problems can be overcome with good communication practise. Write your speech using the guidelines below:

• Introduction – What is group interaction

o The importance of learning these skills

o How learning these skills will benefit your audience in order to work effectively in a group

• Body

o Problems - The use of inappropriate phrases/expressions which could disrupt group discussion.

o Ways of solving these problems - Show how the problems above could be solved with good communication practise/ skills.

• Conclusion of the speech

Each point should be elaborated with significant examples. You may add any other points deemed appropriate

3. Prepare 10 -12 MS PowerPoint slides based on the content of your paper for a 10 minute talk. Use phrases rather than whole sentences to write the text of your slides. Use numbered/bulleted lists to organise and present main/supporting ideas on a given slide. Make your slides visually interesting by using suitable colours for the background and embedded symbols and pictures as appropriate.

[Total: 30 marks]

The breakdown of marks is as follows: 1. Written Paper – 20 marks 2. Oral Presentation – 10 marks Total: 30 marks

1. WRITTEN PAPER (20 marks):

|CATEGORY |WEIGHT |LOW |FAIR |ABOVE AVERAGE |EXCELLENT |MARKS |
| | |1 |2 |3 |4 | |
|INTRODUCTION |1 |There is no clear introduction of |States the main topic, but does not |Clearly states the main topic and |The introduction is inviting, states the|4 |
| | |the main topic or structure of the |adequately preview the structure of the |previews the structure of the paper, but |main topic and previews the structure of| |
| | |paper. |paper nor is it particularly inviting to the |is not particularly inviting to the |the paper. | |
| | | |reader. |reader. | | |
|CONTENT |1.5 |The main idea is not clear. There |Main idea is somewhat clear but there is a |Main idea is clear but the supporting |There is one clear, well-focused topic. |6 |
| | |is a seemingly random collection of|need for more supporting information. |information is general. |Main idea stands out and is supported by| |
| | |information. | | |detailed information. | |
|CONCLUSION |1 |There is no clear conclusion, the |Conclusion is recognizable, but does not tie |Conclusion is recognizable and ties up |Conclusion is strong and leaves the |4 |
| | |paper just ends. |up several loose ends. |almost all the loose ends. |reader with a feeling that they | |
| | | | | |understand what the writer is "getting | |
| | | | | |at." | |
|ORGANIZATION |0.5 |Many details are not in a logical |Some details are not in a logical or expected|Details are placed in a logical order, |Details are placed in a logical order |2 |
| | |or expected order. There is little |order, and this distracts the reader. |but the way in which they are |and the way they are presented | |
| | |sense that the writing is | |presented/introduced sometimes makes the |effectively keeps the interest of the | |
| | |organized. | |writing less interesting. |reader. | |
|LANGUAGE / GRAMMAR |1 |Makes more than 4 errors in grammar|Makes 3-4 errors in grammar or spelling that |Makes 1-2 errors in grammar or spelling |Makes no errors in grammar or spelling |4 |
| | |or spelling that distract the |distract the reader from the content. |that distract the reader from the |that distract the reader from the | |
| | |reader from the content. | |content. |content. | |
|TOTAL |10 | | | | |20 |

2. ORAL PRESENTATION (10 marks):

|Component |Descriptors |Scores |
| | | |
| |Excellent presenter who presents ideas coherently and clearly; uses appropriate voice volume | |
|Effective Presenter |and intonation; uses suitable linguistic expressions; communication is not at all affected by| |
| |minor errors; natural and no reading of prepared slides. |9-10 |
| | | |
| |Satisfactory presenter who is able to present ideas coherently and clearly most of the time, | |
|Good Presenter |uses acceptable voice volume and intonation; uses some suitable linguistic expressions; | |
| |communication generally not affected by errors; some reading from prepared slides but not too|7-8 |
| |obvious. | |
| | | |
| |Less than satisfactory presenter; some ideas are lost or confusing, uses inappropriate voice | |
|Fair Presenter |volume (too soft) or intonation; uses poor linguistic expressions; communication sometimes | |
| |affected by major errors; some reading from prepared slides. |5-6 |
| | | |
|Poor Presenter |Poor presenter with little or no communication taking place; shows inability to perform task;| |
| |cannot respond to audience; incoherent and poor use of language features; total reading from |0-4 |
| |prepared slides. | |
| |Total Marks |10 |

TOTAL= 30 marks

GUIDE FOR STUDENTS

1. Refer to Module Topic 7 which discusses Group Interaction Skills for writing the speech. You are advised to come up with your own examples for each situation mentioned. You could refer to Topics 8, 9 and 10 of your Module to guide you in writing the introduction, body and conclusion of the speech. You could start your speech with quotations, questions, life experience etc.

2. Search the Internet using Google, Yahoo or any other suitable search engine for more information on group interaction skills. Use various combinations of the keywords taken from the notes given under each sub-heading in the assignment question. Remember to source information from reputable websites such as university or college sites.

3. Note the URL or web address of useful websites that you access. Write down also the author and page title (if available), and the date you accessed the page so that you can include the information in your references page at the end of your paper.

4. Use a uniform colour scheme for the background in your MS PowerPoint slides. Make sure that your text in the slides is not too wordy. In other words, do not merely copy and paste paragraphs or even whole sentences from your paper. Summarise and use numbered lists and/or bulleted lists to present your main ideas and supporting points. Remember that you are preparing the slides to talk about the ideas contained in them, not to read continuously from the slides!

5. Use pictures and/or drawings to make your slides interesting but these graphic elements must be relevant to the content of your presentation. If you want to link short video clips to your presentation, do talk with your tutor to see if it may be feasible. You could refer to Topic 9 of your Module to prepare the slides

GUIDE FOR THE TUTOR

1. Please help the students structure both their paper and the MS PowerPoint presentation slides. Check to see that the headings and sub-headings of the speech and the slide presentation form a coherent whole.

2. Advise students on aspects of content and organisation as well as (academic) language style so that they are able to revise their work accordingly.

3. When possible, assist students with accessing the Internet for relevant information that they can use in their speech or presentation. Advise them about how they can avoid plagiarism when sourcing information i.e. by summarising, paraphrasing, quoting, commenting on and documenting the information that they obtain from various sources. Tell them how to use the APA style (6th ed. if available) of documenting resources/references.

4. Examine/Mark student assignments and enter the respective student’s marks into the OMES.

____________________________________________________________

_______________
PENILAIAN / EVALUATION
Tugasan ini akan menyumbangkan 30% markah kepada kursus tersebut dan akan dinilai berdasarkan kepada Skema Jawapan. / This assignment accounts for 30% of the marks for the course mentioned and shall be assessed based on the Answer Scheme.

Anda akan dimaklumkan tentang markah tugasan ini sebelum Peperiksaan Akhir Semester bermula / You would be informed of the assignment mark before the Final Semester Examination commences.

PLAGIARISME: POTONGAN MARKAH / PLAGIARISM: MARKS DEDUCTION

Amaran: Tugasan yang diserahkan secara automatik akan disemak untuk persamaan. Jika plagiarisme dikesan, markah akan dipotong seperti berikut: / Warning: The submitted assignment will automatically undergo a similarity check. If plagiarism is detected, marks would be deducted as follows:

▪ Tugasan dengan kandungan 10 - 30% yang sama dengan lain: 20% potongan daripada jumlah markah yang diperolehi. ▪ Tugasan melebihi kandungan 30% yang sama dengan lain: Markah sifar akan diberikan. • Assignments with 10 - 30% overlap with others: 20% deduction from the total marks scored. • Assignments with more than 30% overlap with others : Zero mark would be given

MUKA SURAT TAMAT / END OF PAGE

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