...Portfolio Project Communication Strategies for Leaders Adam Young Executive Summary This report analyzes and discusses my strengths and weaknesses with different communication strategies ranging from oral and written communication skills to observation and team communication skills. It is extremely important to have a strong set of communication skills in order to become the best administrator possible. Having a versatile assortment of different communication skills can give you the upper hand. The report includes what communication skills I have already been successful with and what skills I need to improve. I have found success with oral communication skills a long with image and confidence skills. I lack written communication skills and need to learn and improve my internal and external corporate communication techniques. Creating this report has allowed me to assess my different skill levels with different communication techniques allowing me to focus in on what I needed work on. I have created a plan that allows me to set a goal and a timeline to achieve competency in the communication skills I have struggled with. Communication skills are an important aspect of being a good leader and not everyone is born with this skillset. Many leaders have to continually improve their communication skills and work hard to develop such skills. There are many different types of communication skills for example oral, written, observation, team and even skills...
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...Notes Desk Your Academic Encyclopedia Skip to content * Home * About Business Communication and its Types → Types of Communication Posted on March 8, 2009 by admin Communication Communication is a process of exchanging information, ideas, thoughts, feelings and emotions through speech, signals, writing, or behavior. In communication process, a sender(encoder) encodes a message and then using a medium/channel sends it to the receiver (decoder) who decodes the message and after processing information, sends back appropriate feedback/reply using a medium/channel. Types of Communication People communicate with each other in a number of ways that depend upon the message and its context in which it is being sent. Choice of communication channel and your style of communicating also affects communication. So, there are variety of types of communication. Types of communication based on the communication channels used are: 1. Verbal Communication 2. Nonverbal Communication 1. Verbal Communication Verbal communication refers to the the form of communication in which message is transmitted verbally; communication is done by word of mouth and a piece of writing. Objective of every communication is to have people understand what we are trying to convey. In verbal communication remember the acronym KISS(keep it short and simple). When we talk to others, we assume that others understand what we are saying because we know what we are saying. But this is not the...
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...ENG University of Phoenix Material Workplace Communication Comparison Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace|Technical or expository|Why the classification was chosen | | | |writing | | |E-mail |E-mail is used in the |Expository writing |Expository writing involves writing “a | | |workplace as a way to | |well-written exposition” concentrating “on| | |increase efficiency and | |its topic and listing events in | | |profit. This is made | |chronological order,” using words such as | | |possible by allowing | |first, next, last and finally. | | |users to perform | | | | |multiple tasks such as | | | | ...
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...Demonstrative Communication Constance H. Bradley BCOM/275 March 5, 2012 Rebecca Berkowitz Demonstrative Communication Webster dictionary defines communication as transmitting or exchanging information or opinions (Merriam-Webster). Communication occurs when signals carry information bearing messages between source (or sender) and a destination (or receiver) (Krauss, 2002). Therefore whatever we read, see and hear is a form of communication we are in fact transmitting a message or our personal opinion. Demonstrative communication can be either verbal or nonverbal. It can be a body movement or a raise of a hand. It can also be a facial movement, or no movement. It can be what a person sees or doesn’t see. You can communicate with your posture or what you wear. You can demonstrate a type of communication by simply staying silent. Positive facial expressions are recognized faster than negative facial expressions (Nayab 2011). I can remember a one Sunday afternoon in church my mother was sitting in the choir loft looking straight at me. I was only seven at the time and I was sitting on the front pew with my cousins playing and laughing. My mother had been trying to get my attention for some time. I don’t know what made me look up but I did, and when I did look up I looked straight into my mother’s face. She did not have to say a word to me but the look she gave me told me that I had better sit up, stop playing, and be quiet I of course immediately stop playing and was...
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...I consider my oral communication skills to be a strength of mine, as well as a weakness. I am pretty confident in my oral communication skills and comfortable speaking to any adult face to face. My biggest weakness would have to be my ability to speak in front of an audience, and my written communication skills. I feel as if I struggle most with expressing my thoughts in a clear, easy to understand manner. I hope to overcome my weaknesses throughout this semester with the help of this course. I am very outgoing and talkative around my friends and most importantly, my teammates and family. When it comes to speaking to large audiences, I tense up and tend to freeze because everyone’s attention is on me. I get so nervous when I present to an audience that my face turns red and I can feel my heart rate increase dramatically. It is very important to me that I improve and become comfortable speaking to an audience. I am always looking to improve my communication skills, whether it is a strength or weakness of mine. I feel I can best improve my oral communication skills though everyday little activities. A great way to do this would be to raise my hand as much as possible in class to speak in front of the whole class. Speaking is an invaluable skill in the field of business and I greatly care about creating as many opportunities for myself as possible in this course and eventually down the road as I look forward to future success in my field. Over the course of the semester, I want...
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...assignment I will be looking at the different types of communication which are used in care settings and the factors that support and inhibit communication. Communication in my opinion means interaction with others, gaining information and retaining that information. It is very important because we use it in our everyday lives to talk to people either orally or written. If there is a lack of communication then it will be hard for people to listen or to get the information they need. Firstly I will be researching the different forms of communication used in health and social care settings. In care settings, communication is especially important because it helps maintain a good relationship between individuals, for example a patient and their carer. There are four ways to communicate and these are oral, written, computerised and specialised methods. In a care setting it would be impossible without communication as the patient needs to fully understand their carer and a child needs to also understand their teacher. (http://uk.answers.yahoo.com/question/index?qid=20080708062459AAdF3IB) ORAL Oral communication is the ability to talk with others to give and exchange information and ideas; it can also be used to explain thoughts and feelings. Some of the most common methods of oral communication are face to face conversations or speaking on the phone to another individual. Some of the advantages of oral communication it gives opportunity for immediate feedback and when communicating...
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...Communication Channel Scenarios Johnny M. Bush MGT/521 June 29, 2011 Robert Dewhurst Communication Channel Scenarios Scenario #1 – Marketing Manager for a new beverage My communication channel of choice for this scenario is oral communication. This is the best communication channel for this scenario, because it will allow me to convey the project details and expectations to my team quickly. In addition, I will gain the opportunity to answer concerns related to the project details in minimal time. As for upper communication flow to the Vice President of Operations, I will use written communication to channel the team’s strategy. Written communication will give upper management the opportunity to analyze and respond to the strategy's specifics. Scenario #2 – The Manager of a large travel agency The best communication channel for this scenario is oral communication by (Phone); because all company associates use the computer application it is critical for IT to understand the problem, so that they can implement a countermeasure quickly. As for downward communication to my associates, I plan to use written communication by (Email). This will give me the opportunity to reach the whole team at onetime and for each associate to have a verifiable document of the new login name and password. Scenario #3 – Owner of a small editing company Written communication in the form of a (Letter) would be my choice of communication channel for this scenario. This allows associates...
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...What is communication? There are many different meanings for communication. There would be an act or the process of the communicating, also with a fact being within communicated. Communication also would be your opinions, your thoughts, and some information translated through signs, also speech and even writing. Some views, the news, and any important documents could be also a way of communication. What is the purpose of communication? The purpose of communication would to help many groups and many people to connect with each other and to also understand one another as well. Communication can mean the information would be disseminated. Another purpose of communication would be the thoughts and the transduction of all of the emotions from each other. What is good communication? Good communication would be when you can communicate with one another, and get along. Also good communication would be when the message you have sent is clearly delivered and you can understand the message that was sent. With good communication will always come with some type of great success. Also most people would have to agree that most of the experts say that good communication would be understood better. What is your understanding of the differences between verbal and nonverbal communication? My understanding of the differences between verbal and nonverbal communication would be; verbal communication would be the volume used, the rate used, and the pronunciation and the articulation...
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...professional writing. Written communication involves any type of message that makes use of the written word. Written communication is the most important and the most effective of any mode of business communication. Written commutation at the workplace and or personal usage is essential when communicating with others, not only will this create a positive impression but it may help us to avoid misinterpretation of our messages. Communicating effectively is a reflection of us it is key for us to make sure that whenever we send emails, letter, memos, etc., that we handle the email that we are sending out like...
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...Communication Channels Master in Business Administration (MBA.) Abstract Why communication channels are important Every communication is very important and it has different channels. In the communication process “we” have to understand the channel to use, if a person wants to send a message (the sender), that person has to be aware to have the right encoded message so the receiver will easily decode it and get the right meaning of it. In an organizational communication channel we, have to understand the direction of the message (downward, upward and, lateral communication) so we can provide the appropriate feedback to the sender. When we refer to communication channels the communication could be orally or verbally or it can be a written one, sometimes both types of communications are necessary to deliver the right message. When we provide oral communication, especially in business we, have to provide the information, explain why we are taking that action, refrain from any rumors and at the end maintain as much as possible all communication channels open. If we want to use electronic communication we have to keep in mind to be clear (avoiding misrepresenting the message), especially when using e-mail. Another form of communication channel we have to be careful because is very important is the no verbal communication, especially when we deliver it to people from different cultures. In conclusion all type all communication channels are important in our daily lives. Communication...
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...Workplace Communication Comparison Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace|Technical or expository|Why classification was chosen | | | |writing | | |E-mail |Majority used to give |Expository |Most emails are used as descriptive. They | | |brief description of | |are used to inform the company of new | | |what someone wants | |employees, promotions, introductions, | | |someone else to do. | |meeting requests that have descriptive | | | | |agendas. | |Memos |Most memos I have seen |Technical |Memos in my work place are very rare. The | | |used to inform the | |memos I have seen inform the readers of | | |reader...
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...Reed HCS 320 November 20, 2011 Dixie Poe Pre-Class Survey 1. What is communication? Communication can be in many forms such as written, verbal/audio, through the media, and visual; but essentially it is when someone is trying to convey a message clearly to one or more persons. Babies communicate through there noises and facial expressions before they can talk or write. As we become adults we communicate through different ways; which all means the same thing to deliver an effective message to someone else clearly that the other person understands. 2. What is the purpose of communication? The purpose of communication is to convey a mutual understanding from the sender to the receiver to be able to show how you feel, how to do something, or even to show one’s dismay with someone else. Communication is to get to know co-worker’s to know what is going on, to develop friendships, to teach our children how to communicate with others. Communication is for everyday life if we do not communicate with others we would not be able to even just giving a polite hello to a stranger on the street. 3. What is good communication? Good communication is when the person speaking or writing and so on convey their message to where the other person(s) understands what is being conveyed to them. Example: Mom, may I have some soda? The mom understands the question and answers her child. Good communication in business is clear, concise, correct and easily understood by someone else (message...
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...Workplace Communication Comparison Written communication method | Purpose in the workplace | Technical or expository writing | Why the classification was chosen | E-mail | Written copy of a message that can be useful for reference | Both | An email can be sent to colleagues discussing business or used as an information tool for potential customers. | Memo | Internal form of communication intended relatively short messages between staff members | Technical | Memos are used as internal correspondence with a business | Letter | Used to communicate outside of the company | Expository | Written record of correspondence, can be useful in event the of a dispute | Manual | To provide instruction on the use of programs or products within a business | Technical | Explains how to use a product or program | Website | Used to boost sales and strengthen relationships with existing and potential customers | Both | A website provides information and communication between customers and business or business to business. | Other – Text Messaging | Short messages that replace memos or emails | Both | Short messages between employees within a business or to a mass crowd (Amber Alert) | 1. What is the most common form of written communication in your workplace or in a workplace with which you are familiar? Is expository writing or technical writing the most common form of written communication in this workplace? Who is responsible for most of the technical writing in this workplace...
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... 1.1. Explain reasons for knowing the purpose of communication The motives for knowing the purpose of communication may be to deliver or ask for information or give directions to others. Communication can be either written or spoken. It can also be to fellow colleagues or people unknown to the organisation. We need to make sure that we are clear when we are portraying the information to the person who is receiving the information. When planning communication, you need to: * Be clear and have accurate information so that the message you are sending is understood. * Always make sure the information that you are sending out does not include slang. * Accept that some customers may have particular needs eg difficulty hearing or a learning disability Evidence 4, Employability Unit shows the purpose of communication differed for recipients. 1.2 Explain reasons for knowing the audience to whom the communication is being presented The reasons for knowing the audience to whom the communication is being presented are: * To check to see if you have applied the correct method of communication. * To ensure that the language that you have used is appropriate. See evidence 4, Employability Unit 1.2. Describe different methods of communication Communication can either be written or oral. The different methods of communication are: * A Business letter- generally a business letter...
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...Material Workplace Communication Comparison Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace|Technical or expository|Why the classification was chosen | | | |writing | | |E-mail |Electronic |Expository |Position /persuasion | | |Communications | | | |Memo |Internal communication |Expository |Inform, persuasive or position | |Letter |Formal Communications |Expository |Inform, persuasive or position | |Manual |Instruction |Technical |‘How to’ information | |Website |Informal Communication |Expository |Information / public communications | |Other |Informal or formal |Expository or Technical|Depends on context and/or audience | | |communication | ...
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