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Mystic Monk

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Case 1 (Page 243): Mystic Monk Coffee

Assignment Questions
1. Has Father Daniel Mary established a future direction for the Carmelite Monks of Wyoming? What is his vision for the monastery? What is his vision for Mystic Monk Coffee? What is the mission of the Carmelite Monks of Wyoming?
2. Does it appear that Father Daniel Mary has set definite objectives and performance targets for achieving his vision?
3. What is Father Prior’s strategy for achieving his vision? What competitive advantage might Mystic Monk Coffee’s strategy produce?
4. Is Mystic Monk Coffee’s strategy a money-maker? What is MMC’s business model? What is your assessment of Mystic Monk Coffee’s customer value proposition? its profit formula? its resources that enable it to create and deliver value to customers?
5. Does the strategy qualify as a winning strategy? Why or why not?
The strategy fits their current situation perfectly since the market for specialty coffees had grown at an annual rate of 32% to reach $13.5 billion. Also, retail sales of organic specialty coffee had grown to $1 billion by 2007, so the demand is there. MMC’s focus on the Catholic consumer in the United States represents a large market for MMC and of course one that would arguably become very loyal customers. Overall, it is a unique strategy; however it is one where they would have an advantage on due to the presumed loyalty of the Catholic community.
6. What recommendations would you make to Father Daniel Mary in terms of crafting and executing strategy for the monastery’s coffee operations? Are changed needed in its long-term direction? Its objectives? Its strategy? Its approach to strategy execution? Explain..
One recommendation that I would provide would be to request help from the Catholic Church. Due to their devotion and the numerous hours spent praying/worshipping, profits could be limited. The suggestion would be to use the contacts with the Catholic Church to help develop a strategy with the city of Wyoming to maximize the foundation established for the benefit of the monastery. It’s also likely that the Catholic Church could find major donors willing to contribute to the creation of the new Mount Carmel. Other recommendations would be to use MMC coffee at Catholic Church events around the world, target coffee shops with a high concentration of Catholics, attend and promote the coffee at religious conferences, lastly establish a website and use social media to spread the word. One change that may be needed it its long term direction would be allowing the monks to develop new blends, roast, and flavors to meet the needs of those who like variety. One concern logistically is the ranch is at the end of a 7 mile private gravel road. Given Wyoming’s winter season, it would be diff

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