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Need Assesment

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Needs Assessment

**INTRODUCTION * Need assessment refers to the process used to determine whether training is necessary.

* Subsequent steps in the process include : * Ensuring that employees have the motivation and basic skills necessary to learn. * Creating a positive learning environment. * Making sure that trainees use learned skills on the job. * Choosing the training method and whether training has achieved the desired outcomes.

* Need assessment typically involves : * Organizational analysis * Person analysis * Task analysis

* Why is needs assessment necessary? * Training may be incorrectly used as a solution to a performance problem. * Training programs may have the wrong content, objectives, or methods. * Trainees may be sent to training programs for which they do not have the basic skills, prerequisite skills, or confidence needs to learn. * Training will not deliver the expected learning, behavior change, or financial results that the company expects. * Money will be spent on training programs that are unnecessary because they are unrelated to the company’s business strategy.

* Who should participate in needs assessment?
Subject matter experts (SMEs) are employees, academics, managers, technical experts, trainers, and even customers or suppliers who are knowledgeable in regard to: * Training issues including tasks to be performed. * Knowledge, skills, and abilities required for successful task performance. * Necessary equipment. * Conditions under which the tasks have to be performed. * Advantages and Disadvantages of Needs Assessment Techniques :

* The Needs Assessment Process

1) Organization analysis * Company’s strategic direction : (The strategic role of training influences the frequency and type of training and how

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