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Nestle Best Practices

In: Business and Management

Submitted By jonlsw
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www.thetimes100.co.uk

Business principles in action nutritional labelling
Introduction
Consumers have higher expectations than ever before. They want products to match these expectations. They also want accurate, up-to-date and useful information about what they buy. In short, consumers want the facts. This growth of consumer power is known as consumerism.

CURRICULUM TOPICS • Market orientation • Business ethics • Business communications • Value chain • Product positioning

GLOSSARY Consumerism: situation in which consumers of products exert power and develop consumer rights. Fast moving consumer goods (FMCG): wide range of everyday consumer products. Marketing orientation: focusing an organisation upon the needs of its customers. Market research: gathering, recording and analysis of data obtained from consumers and markets. Guideline Daily Amounts (GDA): guidelines for healthy adults and children on the average amount of nutrients that they should consume over an average day. Corporate responsibility: the wider responsibility of a business or organisation. Responsibility to a range of stakeholders including the community & society at large. Trade association: independent body that works with suppliers within an industry.

In the area of fast moving consumer goods (FMCG), marketing has become a specialised and complex process. When developing products, organisations try to meet the needs of their consumers as fully as possible. This is vital if they want to do better than their competitors. This process of development around the needs of its consumers is called marketing orientation.

Nestlé is the world’s biggest food and beverage company. It wants to be known as a ‘Respected, Trustworthy, Food, Nutrition, Health and Wellness Company’. Its actions are guided by a series of business principles. Market research by Nestlé showed that its customers have a

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