...Case Study #1 New Administrative Assistant in the Research Branch 1. Facts of the case The basic problem of the case study is Sue’s overall unsatisfactory working performance and failure to keep up with her job responsibilities. The fact that she is facing personal family related issues and problems has to be taken into account, however the leader and the other four members of the team have many complaints. 2. Description of the problems More specifically, she constantly needs assistance from her colleagues in the research branch in order to fulfill her job requirements even though she, more often than not, works overtime. Moreover, she is not competent to tackle new tasks and projects if she doesn’t already have previous related experience and hasn’t been given clear instructions. She routinely needs help on making any graphs that were not exactly like those she was tutored during her training program and, in addition, she generally ignores instructions she is unsure of and appears to be distracted at work. The four members of the team are tired of Sue’s underperformance and feel that she is consuming their energy and negatively affecting their ability to fulfill their own work responsibilities and projects. 3. Theoretical framework The leader of the branch has to make some decisions and take the necessary course of action in order to address the problem on hand. However, these decisions will make sense only in the context of how the leader and the followers (four members...
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...New Administrative Assistant in the Research Branch Sue is an administrative assistant working in the research branch of a small, nonprofit management development firm located in Minneapolis, MN. The research branch is responsible for developing new management assessment and development products, and Sue's specific responsibilities include: (a) keeping track of the branch's $300,000 budget; (b) making your travel arrangements and providing you with graphics and word processing support; and (c) providing administrative support for the other four members of the research branch. As the lead researcher, you often travel over 200 days a year conducting executive training and selling the branch's management assessment and development products. In partial support of this busy travel schedule, the research branch has some of the most advanced word processing and graphics software available, the latest Apple computers and color laser printers. Sue has over 15 years of secretarial and administration experience, was selected from over 100 applicants, and has been in the position for 6 months. Sue's performance over the past six months has been less than stellar, and over the past month it has been completely unsatisfactory. Sue will often put in a full eight hour day, even overtime, but still not complete all of her job responsibilities without help from the other members in the research branch. For example, she has chronically been one month behind on the branch budget, and only seems...
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...Situation Audit My name is Sue; I am an administrative assistant working in a research branch of a small nonprofit management development firm located in Minneapolis, MN. The research branch is responsible for developing new management assessment and development products. Currently, I am responsible for keeping track of the branch's $300,000 budget; making travel arrangements; providing graphics; word processing support; and providing administrative support for the other four members of the research branch. As the lead researcher, you often travel over 200 days a year conducting executive training and selling the branch's management assessment and development products. In partial support of this busy travel schedule, the research branch has some of the most advanced word processing and graphics software available, the latest Apple computers and color laser printers. Sue has over 15 years of secretarial and administration experience, was selected from over 100 applicants, and has been in the position for 6 months. There are eight professors in the business school, being that Steve is one of the professors. For the most part, Steve occupation responsibilities include teaching two classes per semester, developing a management research program, and advising and developing PhD candidates. He has been at the school for five years and has worked tremendously hard to get ownership. As a result, student evaluation of his undergraduate classes are properly solid; majority students...
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...mortgage, inspection, and appraisal. By using technology to minimize cost and increase efficiency, these services are offered for a fixed price of $1,500. A crucial factor in McBride Financial Services success relies on an easy to use website that can securely retain all of our clients’ personal information. The company will net profits strictly by controlling the costs of the expenses of the company. The main office with have three head brokers as well as two administrative assistants who will take care of all the administrative work from each branch. At each branch you will have between two and three brokers and one full time receptionist who will work during business hours. The administrative assistants will work on salary, the receptionists on hourly and the brokers will work on commission. The web based layout should minimize our need for employees in each location and allotting more funds to be dedicated to the technology and efficiency of the program. Companies that specialize in low cost mortgages and loans are nothing new to the market. Companies similar to McBride Financial are responsible for a large part in the Global Financial Crisis. The housing market had been rapidly rising and finally reached its peak in 2004. This was triggered by the easy availability of credit which lead to debt-financed consumer spending. The banks lent out more money than...
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...Pages: 5 - 8 III. Research Statement Pages: 9 – 10 IV. Research Finding Pages: 11-15 V. References Page: 16 I. Introduction The Economic collapse of the 1930’s was rebuilt by the two presidents during that era; President Franklin D. Roosevelt and President Harry S. Truman. The economic collapse and depression of the 1930’s was caused by greed and abuse of monopoly power from industries. A wide range of Railroad industries were the cause of many secret control of small industries. The economy was not built for greed and led to many bankrupt industries. The Interstate Commerce Commissions first changed by President Roosevelt then by President Truman help increase public security in the railroad industry. The first Hoover Commission benefited safety of the executive branch and organization of government. The Great Depression is significant to the country overall and it’s an era that history will never forget. The significant presidents during that era were the reason for the rebuilding of the economy. Transportation departments are significant to our motor carrier and railroad industries today that help the public safety. The Interstate Commerce Commission is significant to railroad industries, federal railroad rates, and regulating the private industries in the United States. The First Hoover Commission still holds today with some changes to the government but it first developed the organization of the executive branch and transportation. The...
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...greater demand for products and thus a greater need for more factories and workers. As factories increased in number, managers continued to search for ways to improve productivity, lower cost, increase quality of their products, improve employee/manager relationships and increase efficiency. The focus shifted from using machines to increase productivity to how they could increase employee productivity and efficiency. When they did this, they began to notice some new problems inside their factory systems. Employees were dissatisfied with their current working conditions, and many lacked the necessary training for how to do their work efficiently. Managers then began to formulate and test possible solutions, one of which was to find the best possible way for workers to perform and manage their tasks. The research resulted in the development of classical management theory. The classical management theory is divided into two branches, the classical scientific and the classical administrative. The classical scientific branch comes from the scientific mindset of attempting to increase productivity. During the height of the...
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...Crime has been a part of our lives for thousands of years. According to the Christian Bible some of the first crimes date back to the earliest people. Reports of theft and murder occur throughout the Bible. Presently all types of crimes are happening all of the time. With crime comes the need for punishment. Modern punishments for offenses in our country include things as minor as community service hours or as severe as the death penalty depending on the crime. The people who enforce these punishments make up the criminal justice system. Three of the main parts of the criminal justice system are law enforcement, the courts and prisons. Law enforcement includes jobs such as sheriffs and patrol officers.The court system offers careers in law. Correctional facilities and prisons include jobs such as counseling and correctional officers. There are many jobs involved in law enforcement. The sheriff, the highest-ranking officer in law enforcement, oversees the entire department. The sheriff is an elected office that is voted on by the citizens of the county. Once elected a sheriff holds a four year term. After the four-year term a sheriff can be reelected an unlimited amount of times. The sheriff has several duties both in his office and outdoors. These duties include uniformed patrol, crime prevention, and criminal investigations. The sheriff also has some of the duties of a patrol officer such as apprehending violators...
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...How was Wendy Peterson taken charge of the Plano branch office? * Took charge under pressure to fuel growth * Junior manager of account service clients * No experience with sales organization * Excellent at bringing business through client * Inherited team of 11 sales persons and 3 sales assistants * Decent mix of experience and enthusiasm in sales team * Stable revenue through established clients * Inherited underperforming division What is your evaluation of Wu's performance? * Wu’s performance is ambiguous since although he landed one large client and generated revenues of 400,000 he generated further revenues though add-ons that the client perhaps didn’t need * Wu’s work ethic was questionable, there are numerous instances to support this: He was always at a meeting with a client, he was rarely at his desk, never updated the sales pipeline tool which he knew very well and never took sales calls publicly * He also printed his business card in mandarin * While one may argue Peterson was a little too involved in her employees work, Wu derelict his administrative duties entirely * In his first moths he exposed himself as a dedicated student. He arrived early and stayed late nearly every day. He showed curiosity and attention to detail. He, also, enjoyed being expert for a change. * After his first month he started his real sales efforts. Then he spent only early mornings in the office. He was not updating Peterson for...
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...2012 IT Leadership at the United Nations William Bly IT Leadership 4/8/2012 IT Leadership at the United Nations Table of Contents 2012 An Inside Look a United Nations Information Technologies ................................................... 5 UN Structure ................................................................................................................................... 6 General Assembly ........................................................................................................................ 6 General Assembly Subsidiary Bodies ......................................................................................... 7 Economic and Social Council ............................................................................................. 7 International Court of Justice .............................................................................................. 7 Security Council ..................................................................................................................... 7 Security Council Subsidiary Bodies ............................................................................................. 7 Trusteeship Council ............................................................................................................... 7 Secretariat .............................................................................................................................. 7 Repertory of Practice of United...
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...American InterContinental University Funds Acquisition (FINA325 -1405B-01) 1IP Chyrel Wohlgemuth January 18, 2015 Abstract Although obtaining a job as a Financial Assistant will require administrative support in the financial/business functions of a unit. The individual will also need to be able to process and/or oversee the processing of financial/business forms as well as check, correct and maintains a variety of financial and other business records and documents. It will also be necessary to prepare or assists in preparing various financial or administrative reports, approve and process requisitions for supplies and equipment, prepare various payrolls, and initiate new procedures in accounting/business systems (Harvie Intranet for Employees. nd). Therefore understanding certain terms is necessary for such a position and this paper will define some of the terms required to ensure success in being a Financial Assistant. Introduction Finance assistants are often required to reply to questions regarding budgeting and know the policies and procedures of the company they work for, along with relevant legislation, such as the data privacy act. While, a degree in finance may not be needed, a course in Finance would be beneficial. Knowledge of certain terms would be prudent in being successful in the position. An office manager may request an assessment of some basic financial term in order to determine which candidate would be the best fit for the position. Below...
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...Business plan Private and confidential “FOR STARTING A MICROFINANCE INSTITUTION IN TANZANIA” Dar-es-Salaam June 2009 1 Table of Contents 1. 1.1. 1.2. 1.3. 2. 2.1. 2.2. 2.3. 3. 3.1. 3.2. 4. 4.1. 4.2. 4.3. 4.4. 5. 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 6. INTRODUCTION AND BACKGROUND .....................................................3 Executive Summary..........................................................................................3 Mission and Goals ............................................................................................ 3 Macroeconomic Economic Situations in Tanzania ..........................................4 MARKET AND CLIENTS ..............................................................................5 Market ...............................................................................................................5 Microeconomic Background ............................................................................5 Clients ...............................................................................................................7 Business Environment Analysis .......................................................................9 Competitors ......................................................................................................9 Opportunities and Threats ..............................................................................11 CORRABORATION AND PARTNERSHIP .................................................
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...firm), is a three-phase operation involving the main office stateside and a remote branch location on the South Pacific island of Kava. The anticipated outcome for the Kava Branch is to improve existing infrastructure and relationships with native businesses and at the same time create jobs for local inhabitants. This first phase encompasses the research and establishing of company processes, human resources strategies, and ethical standards for the firm. Policies and procedures of the corporation are designed harmoniously to benefit local economies monetarily and improve global impact of trades and services. BLW International is dedicated to assist and aid local business owners through this process. Creating new opportunities for the future generations of Kava is a primary concern. Natural disasters, such as typhoons, tidal waves, floods, tornadoes, fires, volcanic eruptions, earthquakes, petroleum spills, HIV/AIDS, and avian flu directly affect the economy of Kava. National, state, and local government along with occupant business entities should combine resources and plan accordingly for contingency situations. Disaster training and education for the public is an initiative worthwhile. BLW International is currently engaging in a budget for emergency response training for new employees. Organizational Processes Current staff is Alex (operations director for Kava) and Nik (New hire, Onsite Manager). Presently, Alex is multitasking and also fulfilling the receptionist...
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...manager's expectations are high, productivity is likely to be excellent. If his expectations are low, productivity is likely to be poor. It is as though there were a law that caused a subordinate's performance to rise or fall to meet his manager's expectations. The powerful influence of one person's expectations on another's behaviour has long been recognised by physicians and behavioural scientists and, more recently, by teachers. But heretofore the importance of managerial expectations for individual and group performance has not been widely understood. I have documented this phenomenon in a number of case studies prepared during the past decade for major industrial concerns. These cases and other evidence available from scientific research now reveal: What a manager expects of his subordinates and the way he treats them largely determine their performance and career progress. A unique characteristic of superior managers is their ability to create high performance...
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...[pic] A REPORT ON BUSINESS COMMUNICATION PROCESS OF BASIC BANK LIMITED MGT 242: Business Communication Prepared for Afrins Farid Faculty, School of Business Prepared by Syed Wahidur Rahman 10310423 Sabiqun Nahar 10310432 Nasrin Akter 08410021 Parvez Ahmed 10310371 MD. Mahtab Hossain 10310388 Kazi Arif Hossen 10310439 University of Information Technology & Sciences (UITS) April 09th, 2011 Acknowledgement: I would like to give thanks to those people who helped us to prepare this report and we are very much grateful to them for their cordial assistance, helpful co-operation and essential suggestion. At first we would like to express deep gratitude to our honorable course instructor Afrins Farid , Faculty, School of Business, University of Information Technology & Sciences (UITS), for her sincere guideline and valuable remarks, thoughtful comments and essential suggestions. She inspired us and gave us encouragement to complete this report. We would also like to express our gratitude to the all managers and employees of the organization, where we have gone to collect information for preparing...
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...DEPARTMENTAL SALARY DETAILS 2014/15 TABLE OF CONTENTS Page Summary of Salary Details by Department 2014-15 .......................................................................1 Summary of Salary Details by Department 2013-14 .......................................................................2 Executive Council ............................................................................................................................3 Finance ...........................................................................................................................................14 Public Service Commission ...........................................................................................................21 Service Newfoundland and Labrador.............................................................................................23 Transportation and Works..............................................................................................................30 Legislature ......................................................................................................................................42 Advanced Education and Skills .....................................................................................................47 Environment and Conservation......................................................................................................52 Fisheries and Aquaculture.........................................................
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