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Nhs Case Study

In: Business and Management

Submitted By awhashi
Words 971
Pages 4
National Health Service
Case Study 3
National Health Service
Case Study 3

Aisha Awhashi 130200137
Latifa BinJarsh 120100068
Sheikha Kharbash 130200138

Aisha Awhashi 130200137
Latifa BinJarsh 120100068
Sheikha Kharbash 130200138

Q1) NHS (National Health Service) has succeeded in encouraging employees to the cultural change through implementing several plans: first, they come up with national programmes which focused on the commitment to improving employees working lives by providing rewards trusts and they are ranked to 3 levels, the gold is (practice plus), which demonstrate that a trust is implementing improving working levels (IWL) across the whole organization in all staff groups. NHS set a goal that is all the organizations are expected to achieve practice plus by demonstrating best practice in a variety of areas, so we can understand from this statement that NHS is trying to motivate the organizations and employees to do their best. Moreover, many improvements that have been implemented as part of IWL are the appointment of a communication manger and schema (plan) to improve attendance at work, because they were facing some problems with the absence. Other initiatives include changing the role of a member of a staff to training and education co-ordinator, for example on of the employee helped another how to read and write, also some plans to develop a support group as part of the induction programme for medical staff. Furthermore, the trust set out to involve employees in the IWL programme, they were encouraging the employees to recruit as IWL advisers to sit on focus group and share the word. In addition to that, the NHS was organizing some events in order to motivate employees to the changes. For example, “take a breath “day was planned to promote IWL to staff, it includes some activities such as themed buffet…...

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