Dominique Grayson | 1020 Summer Cape Cir • League City, TX 77573 913-526-5634 • Dominique.grayson@gmail.com |

Systems Administrator

SUMMARY OF QUALIFICATIONS * Comptia A+ 801 Certified * Comptia Security + Certified * Currently training for the following certifications: CompTIA A+, Microsoft Technology Associate (MTA): Networking Fundamentals; and Cisco CCENT (all expected by July 2015). * 7+ years of experience in challenging customer service and sales environments * Recognized by current and previous employers for communication and problem solving skills with internal and external customers. * Function as a team player, as well as demonstrate a proven ability to work well independently

TECHNICAL SKILLS
Service Desk support for major healthcare facilities, Windows Server 2008 and 2012 R2 - planning, deploying, configuring and maintaining AD infrastructure, environment and objects |Client computer support and domain integration | TCP/IP, DHCP, WINS, RRAS, IPSEC, Computer Troubleshooting, Cabling | Cisco 2811 router, Cisco 2960 and 3550 switches, basics in Cisco IOS 12.4, RIPv2, EIGRP, OSPF, network tools including Wireshark, and network cabling.

TECHNICAL TRAINING
Centriq Training Center, Leawood, KS Nov 2014 – July 2015
IT Administrator Program * Technical Competencies: * Installing, configuring, managing, and maintaining hardware. * Windows Sever 2008/2012 R2 and Windows 7 configuration. * TCP/IP suite with an emphasis in subnetting and DHCP. * Name Resolution in a domain and standalone environment; Emphasis DNS (FQDN) and WINS (NetBIOS). * Active Directory structure and services; Objects and creation; Domain controllers; Trusts. * Active Directory Group Policy; GPOs – settings, linking, and testing. * Remote Tools; RRAS;