Abstract Ann Caldera has had ongoing problems with student employees violating FCC violations for years. She is wondering if it her management style. She desperately needs to stop the violations and bring the group into a cohesive team. She lets the students management themselves but now will try the coaching leadership style to get her team turned around. She will teach them, listen to them and praise them for their accomplishments.

What is wrong with WCBA? The big problem is the FCC violations. The FCC violations are a result of not having an affective manager. Ms Caldera is trying to hard to be a friend to the students and not managing. Has Ms Caldera had the proper training to be a manager? The short paragraph does not give us enough information on Ms Caldera but just that the students don’t seem to be taking her seriously. The information does tell us tell us she is considered to be very nice. Ms Caldera could be trying to be friendly and the students are taking it as being a friend. The problem there is that most people do not take a friend as seriously as they take their boss. There is a very big difference between being a friend and being friendly. Most people would have a problem firing a friend in Ms. Calderas place firing students who like her. She is giving them too much freedom and not enough supervision. Managers should act as role models for the employees and by not being strict on FCC rule infractions she is perpetuating the problem.

Using SLII as a basis, what would you advise Ann to do differently at the station?

First the team needs a clear vision of their duties and how to get them done. They also need a clear understanding of their roles as team members and what big picture is for the station. As a member of the team they have to be educated on the importance of

adhering to FCC rules and understand the consequences of the violations. It seems