1. Bruegger’s maintains relatively little inventory at either its plants or its retail store. List the benefits and risks of this policy.
Benfits and Risks: Least investment, Inability to meet high demand, minimal storage facility, high cost of production, easier organization of resources, minimum wastage, high transportation cost, and fresh products can be delivered to the customers. 2. Quality is very important to Bruegger’s. a) What features of bagels do customers look at to judge their quality of bagels
Customers judge the quality by the following factors: Appearances, shape, size, shine, taste, consistency, service. b) At what point in the production process do workers check bagel quality?
Choosing suppliers for the ingredients or monitoring the process at each step. They could also keep equipment’s in good working conditions. c) List the steps in the production process, beginning with purchasing ingredients, and ending with the sale, and how quality can be positively affected at each step.
Basic ingredients are mixed together, proper ratio of ingredients, good quality of ingredients, dough is transferred to machines, cleanliness of machines, shape of bagel should be maintained, temperature should be maintained while transportation, and time. 3. Which inventory model could be used for ordering the ingredients for bagels?
The inventory model used can be: Economic order quantity (EOQ), Replenishment model. The most appropriate for deciding how many bagels to make in a given batch would be: Safety calculation or reorder point. 4. Bruegger’s has bagel-making machines at its plants. Another possibility would be to have a bagel-making machine at each store. What advantages does each alternative have?
Advantage of having machine at main plant, A less investment, proper utilization of manpower, less tools required, recipe secret can be maintained, quality, shape and size can be maintained.
Advantage of having machines a every retail stores: Time saving, transportation cost goes down, reduced wastage and damages, can meet any demand of customer at short notice.
Just in time, quality control, inventory management, waste management, economic order quantity, safety calculation
Maintaining high quality product, less inventory should be maintained, customer oriented, proper training to employees, regular maintenance of machines, and inspection should be done from time to time.