Free Essay

Not at the Moment

In: Business and Management

Submitted By shabeebcool
Words 506
Pages 3
Dilshad V
Mob: +91 999 58 63 844
Network Support & Resource Coordinator
Cisco ID: CSCO12363028
To obtain a challenging position that explores my Technical skills to its maximum extent. To continually upgrade myself to the utmost levels of quality and expertise, thereby enabling the organization to achieve its target and growth.

MCA from Bharathiar University – On going

Bachelor Degree in Computer Science from Calicut University

Cisco Certified Network Associate Routing & Switching (Completed with 90+ Percent marks)

Cisco Certified Network Associate Voice (Course Completed - Exam Pending)

Cisco Certified Network Professional Voice (Course Completed - Exam Pending)

Microsoft Certified MCITP (Course Completed - Exam Pending)

DotNet (C#)



: Pearson Education Services Pvt Ltd, Bangalore, India

Designation :

Network Support & Resource Coordinator

October 2012 to till date

Company Profile: Pearson is a UK based international media company with world-leading businesses in education, business information and consumer publishing, having its operations at more than 60 countries
Duties and Responsibilities

Assists in the planning, design, documentation, and implementation of various systems to include desktop
PC’s, servers, network equipment, and software applications.

Trouble shooting the technical errors

Fixing the minor hardware and minor software issues related to the Digital Classes

Guiding the teachers to use the digital classes

Coordination with the concerned manager, and reporting on a daily basis

Logging all IT problems and resolutions of Digital classes

Carrying out client computer maintenance

Oversee server configuration maintenance and management

Creating, Managing VLANS and enabling inter-VLAN Communication

Curriculum Vitae of Dilshad.V

Page 1

IP Addressing (Sub-netting, Designing and Configuring IP Addressing Schema)

Crimping and Structure Cabling

Password Recovery in Routers

Installs and tests computers and related network hardware in a LAN/WAN environment.


Experience in Managing Routing, Switching, and Voice Projects according to deadline scope and quality

Strong hands-on experience with TCP/IP, Network Topologies including protocols: IP, RIP and EIGRP.

Voice Domain includes Cisco Unified Call Manager (upto Ver 8.6) and CM Express, Cisco Unity Express,
Connection and Server. IP Phones varying from Cisco 69XX, 79XX, 89XX and 99XX.

Sound knowledge over various switching technologies like VLANS, LAN Switching and Port Security.

Experienced in Configuring and troubleshooting Various Cisco Products including Routers, Switches and VoIP.

Ability to understand, perform logical trouble-shooting steps to isolate and resolve network problems.

Configure various VOIP Protocols MGCP, H.323, SIP, and SCCP.

Configure QOS for VOIP.

Work effectively independently or as a part of a team.

Project Name: Airline Reservation System
Language of Implementation: .Net
Description: Airline Reservation System is a web based application intended for online ticketing. By this system, a user can search, reserve and cancel the ticket. This application also provides Payment after selecting the flight.

Date of Birth
Marital Status
Permanent Address


20 – 06 – 1990
Nalakath House
Thrissur Dist, Kerala, India

I, Dilshad V, hereby state that the details furnished above are true to the best of my knowledge and belief

Curriculum Vitae of Dilshad.V

Page 2…...

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