...A good problem solver will have a combination of different skills which allows the best choice to be made in any given issue. There is a systematic approach known as a heuristic which is widely used as an effective technique of good problem solvers. This model is made up of five key points or as referred to in Strategies for Creative Problem Solving, building blocks. These are as followed in chorological order define the problem, generate solutions, decide course of action, implement solution, and evaluate solution. The five points are the same as one would use a road map to help decide the best route to take. The first of the points is the most crucial of the system, because it is what the rest of the idea will be based upon. Many things can be done to gather the information that is needed to help define a given problem, such as surveys, comment boxes, etc. However one must understand to identify the true problem and not the perceived problem. Another way of putting this is to not treat the symptom but the root problem. Although it takes much more data and number crunching to define the real problem, once it’s identified it makes the process much smoother. Next step is to generate a solution or solutions to the real issue. This can also be referred to as brainstorming. During this step many solutions may be thought up but as the process continues the best solution will be uncovered. So a decision is made to find the best of these, which is the next point or block...
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