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Nycaps and City Time: a Tale of Two New York City

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NYCAPS and City Time: A Tale of two New York City
1. How important were the NYCAPS and CityTime projects for New York City? What were their objectives? What would have been their business benefits? * Importance of NYCAPS and CityTime projects for New York City: 1. To reduce the paperwork used handling employee benefits and job changes. 2. To save labor and IT costs for New York City. 3. To control overtime payments to the city employees and improve accountability. 4. To reduce the mismanagement of the system and to deliver the information accurately.

* Objectives of NYCAPS and CityTime Projects: 1. To create a modern automatic system that is used for managing and updating the personal information for New York City’s workforce along with information of employee benefits. 2. To save millions of dollars every year for the New York City with the successful implementation of NYCAPS. 3. City time project objective is to provide an automatic payroll for employees to control and check the undeserved overtime payments to city workers, which are not possible before.

* Business benefits using NYCAPS and CityTime projects: 1. They are able to reduce the labor costs by automating the system to handle employee benefits. 2. It saved the revenue of the New York City by control the overtime payments to the city employees. 3. Improves the business process and efficiency of the system

2. Evaluate the key risk factors in both projects.

The key risk factors in both NYCAPS and CityTime projects are as below:

NYCAPS * Lack of strong leadership: This factor tends to increase in project’s over all cost and delays in project deliverables. * Lack of Authorities and Expertise: The NYCAPS project was controlled by government officials who did not have authority or expertise to make important project decisions,

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