Introduction O’NEAL Steel Inc. is the largest, privately owned, family-run metals service business in the industry, established in 1921. The company has yearly revenue of around $3 billion dollars, and has 83 facilities that spread across 10 countries. They specialize in metals processing from gas, laser, and plasma cutting to full-blown machine center operations, metal forming, machine welding, and sub-assembly in a manufacturing cell or job shop environment. They also distribute a number of products, with little or no value added. The hybrid of a job shop and distributorship is an awkward combination and adds a large amount of complexity within the firm, as the business models of the two are classically quite dissimilar. There are a number of outputs that O’NEAL manufactures that are recognizable or at least of some casual interest. They create the casings and instrument mounts for JDAMs, Joint Direct Attack Munitions, which convert traditional bombs into the smart variety. They also create the uprights and frames for the HID lighting that the Department of Transportation uses when working on the highways, bridges, and streets, after nightfall and large chassis parts of fork trucks, bucket loaders, and other heavy construction equipment. There are two plants located in Greensboro. They are officially referred to as Greensboro 1 and Greensboro 2, but are internally referred to as G1 and G2. G1 was a plant built to O’NEAL’s specifications in 1989 off of Sandy Ridge Road. at 301 Standard Drive. This particular location was selected due to its close proximity to both I-85 and I-40. G2 was acquired in December of 1997 through the purchase of Carolina Steel and is located at 105 W Florida Street. The state of North Carolina was chosen because it is known as a good place for manufacturing businesses and quite importantly, manufacturing