- what is organizational behavior
A field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness
- what is a manager
Someone who gets things done through other people in organizations. They make decisions, allocate resources, and direct activities of others within the organization to complete goals. Managers must plan, a process that includes defining goals, establishing strategy, and developing plans to coordinate activities. They must organize, determine what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. Managers must lead, a function that includes motivating employees, directing others, selecting the most effective communications channels, and resolving conflicts. Managers also control, monitor activities to ensure they are being accomplished as planned and correcting any significant deviations.
Three different roles: Interpersonal (ceremonial and symbolic in nature) , Informational (collect information from outside organizations and institutions, Decisional (requires making choices)
Manager skills, Technical (the ability to apply specialized knowledge or expertise, Can you actually do the job?), Human (the ability to work with, understand, and motivate other people, both individually and in groups, Can you work with others to get the job done?), Conceptual (the mental ability to analyze and diagnose complex situations - contingency variables
Situational factors are variable that moderate the relationship between the independent and dependent variables. In studying human behavior, everything depends.
- attitudes and their components
Attitudes are evaluative statements – either favorable or unfavorable – about objects,