Ocd Case

In: Business and Management

Submitted By daboulchka
Words 508
Pages 3
Organizational Change & Development
Organizational Change & Development
Change process in PT.CALTEX PACIFIC INDONESIA
Case n°4
Change process in PT.CALTEX PACIFIC INDONESIA
Case n°4

I. Get the Symptoms

We already know that there are different types of symptoms like: financial performance, employee behaviors, conflict among units, loss of trust toward management, no more innovation, loss of sales..

SYMPTOMS | EXPLANATIONS | Innovation | A lack of innovation capabilities | Creativity | Employees and managers have not the reflex to be creative and take initiatives | Employee behavior, attitude | There are a lot of employees that are really against any changes |

II. Root causes of problem

We have to define the root causes of problem. These root causes of problem could be: motivation, “the wrong man in the wrong place”, leadership, injustice, team-work, corporate culture…

CAUSES | explanations | Management | Managers doesn’t support enough the creativity, innovation, and the initiatives of their subordinates | Leadership | Not yet transformational CLD program very useful to change the behavior of the top management (so they are able to explain why the company has to change) | Employee performance evaluation | RPC (Relative Performance Clustering) is not compatible with the new organization. * Link to the classification system of employees for merit increase. * Three classifications of the employees (Star performer, World class contributor, unsatisfactory |

III. Changes, Objectives HRD strategy: CPI emphasizes people development as one of the important strategies for gaining competitive advantage * In-house training program * SDP = develop quality manager

Change in organizational structure: * Manager should behave as facilitators * Favorise creativity and innovation * Manager empower their…...

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