Premium Essay

Operational Issues

In: Business and Management

Submitted By nayse80
Words 2559
Pages 11
Title: Replenishment shortfalls, Is it time to go Lean?

Company used: Kmart Northcote

Assignment topic: Identify a strategic operations issue or problem that needs to be addressed.

Word Count: - 2305

Executive Summary
Operations and Processes are no longer just production, but an essential way to decrease inputs, and maximise outputs within a company. This assignment looks at the current process with the back of house system in Kmart. I will touch on lean thinking, and how this is the way forward for business today. Recommend a more streamlined approached to the back of house system

Table of Contents

1. Introduction – What is Operations & what does it mean 3 2. Replenishment, its not working 4 3. Current issues with Replenishment Team 5 4. Is lean the way to go? 7 5. Recommendations: Decanting 8 6. Conclusion - 9 References 10

Kmart is a large diverse retail organisation, which has many different aspects of operations and processes. From designing and sourcing manufactures of goods, to supply chain logistics to get goods to stores, to finance and marketing, to support teams to the customer service teams in store who sell the goods. Even in my role as administration manager, I actively control processes within the business, in terms of this definition I could also been seen as an Operations Manager. (Slack, et al., 2012)

1. Introduction – What is Operations & what does it mean

Many years ago the process was referred to as production, however this never took into account the tangible service aspects of goods and service supplied, and for that reason today it is now known as Operations.
The importance of operational management within business should be an integral part of every task that is carried out, especially to ensure that the business achieves its primary goals on the most cost effective manner by

Similar Documents

Premium Essay

P6 – Explain the Operational Issues in Relation to the Use of Business Information.

...P6 – Explain the operational issues in relation to the use of business information. In this essay I will explain how a business such as rent a car enterprise deal with operational issues and also how their employees manage to In my research I have found that rent a car enterprise receive massive amounts of information. However, some information could possibly be more important than others, as a result the following policies have to be put in place so that the information is managed accurately. The first policy is security data, this is effective because it protects database from any person who tries to hack into the system without the right details or legally. Secondly, backups: this is the process or data that has been copied so that it may be used if the original data stored is lost or stolen. Thirdly, Health and safety regulations: All organisations must follow this policy as it ensures and prevents accidents or injuries in the workplace. And lastly, business continuity plan set of documents, instructions and procedures which enable a business to respond to accidents or emergencies and threats without any stoppage or hindrance in its key operations. Now, I will write about how a business such as rent a car enterprise keep their data safe and the benefits of using these ways. Rent a car enterprise can download an anti-virus software on their computers which prevents hackers from gaining access to any of the company’s data, also increasing security by providing log in and...

Words: 647 - Pages: 3

Premium Essay

Or Ans Rr

...Operational Risk Management Interpreting Operational Risk Operational risk is the risk of loss resulting from inadequate or failed internal processes, people, systems and external events. This definition includes legal risk but excludes reputational risk and strategic risk. Therefore, in line with the Basel II risk management framework and best practices, operational risk in the Bank is composed of the following risk types: operations risk, legal risk, regulatory compliance risk, financial crime risk, people risk, property, technology, vendor, financial, and environmental risk. KIRU HAS A SMALL PART (TYPES OF OPERATIONAL RISK) HERE.WE WILL SEND YOU TODAY ITSELF.IF NOT IGNORES THAT PART. Operational risk management at NDB Operational Risk Management at NDB Operational risk is recognized as a distinct risk category which the Bank strives to manage within acceptable levels through sound operational risk management practices. The Bank's approach to managing operational risk is to adopt practices that are most appropriate and relevant considering the organizational maturity and business environment. Operational risk exposure is managed through comprehensive set of internal controls and management processors that cover risk assessment (Identification, description and estimation), risk evaluation, reporting, mitigation, residual risk reporting and monitoring and control associated with our business operations as an ongoing activity. Further, the Bank recognizes the significance...

Words: 1669 - Pages: 7

Premium Essay

Organisational Behaviour

...Operational Decision-Making: Integrating New Concepts into the Paradigm Ronald John Lofaro, Ph.D Captain Kevin M. Smith United Air Lines The views and opinions expressed herein are solely those of the authors and, are not to be seen as the policies, positions or beliefs of any public, private or governmental organization. ABSTRACT Over the past 8 years, the authors have been developing a training-oriented paradigm for operational decision-making in the cockpit. While our emphasis has been on the civil aviation side, both the paradigm, and any training developed from it, can be easily adapted for the business or general aviation venues. The paradigm began to form during an aeronautical decision-making workshop in 1992 (Lofaro, Adams and Adams; 1992) and, has been developed around an expanding set of interrelated concepts. The set expansion resulted from the authors continuing to wrestle with what were the processes and the critical components for real-time operational decisionmaking, as well as the relationships among decisionmaking, CRM and SA. The first component was the "rising risk continuum" (Lofaro and Smith, 1993), as embedded in event sets for LOFT. Later, the concepts/components of "critical mission impact areas" and the "critical mission factors" (Lofaro and Smith, 1998) that composed these areas were added. In the paradigm, the "pilot as risk manager" (Smith and Hastie, 1992; Lofaro and Smith, 1998; 1999) was the both the overlay and glue for the components. Here...

Words: 4320 - Pages: 18

Premium Essay

Janata Bank

...and figures presented thereof. Brief Overview of the Bank 1. Formation of Janata Bank : Immediately after the independence of Bangladesh in 1971, the erstwhile United Bank Limited and Union Bank Limited were nationalized and renamed as Janata Bank. : May 21, 2007 : Tk. 20,000 million (as on 31.12.09) : Tk. 5,000 million (as on 31.12.09) 2. Date of Incorporation as PLC 3. Authorized Capital 4. Pre-IPO Paid up Capital 5. No. of Branches : 850 Details of the Issue History of Capital (Tk. in Million) Year 2004-2008 2009 Authorized Capital (Tk.) 8,000.00 20,000.00 Issued, Subscribed and Paid-up Capital (Tk.) 2593.90 5,000.00 Source of Capital Issue of Bonus and Rights shares Paid-up Capital after IPO Particulars Pre-IPO Paidup capital IPO Paid-up capital after IPO Ordinary Shares 50,000,000 10,000,000 60,000,000 Face Value (Tk.) 100 100 100 Premium Per Share (Tk.) 0.00 900 900 Total Premium (Tk.) 0.00 9,000,000,000 9,000,000,000 Paid-up Capital (Tk.) 5,000,000,000 1,000,000,000 6,000,000,000 Issue Manager : ICB Capital Management Limited Auditors : Howladar Yunus & Co. and A. Wahab & Co. Executive Summary Date of Incorporation as PLC : May 21, 2007 (Immediately after the independence of Bangladesh in 1971, the erstwhile United Bank Limited and Union Bank Limited were nationalized and renamed as Janata Bank). Tk. 20,000 million Tk. 5,000 million Tk. 10,000 million Tk. 100.00 Tk. 1000.00 (including a premium of Tk. 900) Commercial Banking Tk. 3,646.71 mn and...

Words: 4609 - Pages: 19

Premium Essay

Internet Banking

...Internet Banking (Fig. 1) is a product of e-commerce in the field of banking and financial services. In what can be described as B2C domain for banking industry, Internet Banking offers different online services like balance enquiry, requests for cheque books, recording stop-payment instructions, balance transfer instructions, account opening and other forms of traditional banking services. Mostly, these are traditional services offered through Internet as a new delivery channel. Banks are also offering payment services on behalf of their customers who shop in different e-shops, emalls etc. Further, different banks have different levels of such services offered. Regulations and guidelines issued by some countries include the following. 1. Requirement to notify about web site content 2. Prior authorization based on risk assessment made by external auditors 3. On-site examination of third party service providers 4. Off-site policing the perimeters to look for infringement. 5. Prohibition on hyper links to non bank business sites 6. Specification of the architecture Broadly, the levels of banking services offered through INTERNET can be categorized in to three types: (i) The Basic Level Service is the banks’ websites which disseminateinformation on different products and services offered to customers and members of public in general. It may receive and reply to customers’ queries through e-mail, (ii) In the next level are Simple Transactional Websites which...

Words: 1244 - Pages: 5

Premium Essay

An Indian Journey to Basel 2

...DLF Corporate Park Block I DLF City Phase III Gurgaon 122002 CMYK CMYK CMYK CMYK CBIT Centre of Banking and Information Technology Indian Institute of Information Technology 26/C, Electronic City, Bangalore And Oracle India Pvt. Ltd., DLF Corporate Park Block I DLF City Phase III Gurgaon 122002 CMYK CMYK CMYK CMYK The Indian Journey to Basel II Implementing Risk Management in Banks ABSTRACT In this paper, we provide a perspective on the international regulatory framework for capital standards and its focus on implementation of risk management systems in banks with particular reference to the Indian scenario. We also discuss the Indian regulatory approach to this important challenge and the major issues involved in the Basel II implementation in the Indian context. We conclude with guidance for developing an implementation plan for ushering in effective and efficient risk management in banks. {SS Satchidananda1 Sanjeev Shukla2 } “Banking in modern economies is all about risk management. The successful negotiation and implementation of Basel II Accord is likely to lead to an even sharper focus on the risk measurement and risk management at the institutional level. Thankfully, the Basel Committee has, through its various publications, provided useful guidelines on managing the various facets of risk. The institution of sound risk management practices would be an important pillar for staying ahead of competition. Banks can, on their part...

Words: 9834 - Pages: 40

Premium Essay

Cisco It

...Cisco IT Case Study Organizational Change and Advanced Services for Operational Success How Cisco IT Implemented Organizational Change and Advanced Services for Operational Success New organizational framework greatly improves operations. Given today’s pressing need to optimize IT services and resources while reducing costs and improving organizationwide productivity, the Cisco lifecycle methodology offers the framework needed to make operations more efficient and responsive. Cisco IT Network and Data Center Services (NDCS) changed from using a traditional organizational model to Cisco’s own lifecycle model, with substantial operations improvements across five different metrics. This case study describes Cisco IT’s internal infrastructure, a leading-edge enterprise IT environment that is among the largest and most complex in the world. “By moving from a traditional technology, silo-based organizational structure to a lifecycle-based model, we were able to improve our operational metrics considerably. Our number of cases decreased by approximately 60 percent, and our time-to-repair to get clients back up and running has decreased by almost 70 percent.” John Manville, Vice President, IT Network and Data Center Services, Cisco BACKGROUND An enterprise with 300 locations in 90 countries, Cisco has 46 data centers and server rooms supporting the 65,000-plus employees. Fourteen of the data centers/server rooms are production or customer-facing and 32...

Words: 3737 - Pages: 15

Free Essay

Risk and Rate of Return

...Financial Risk: Key Fundamentals and Case Studies Leonard Chumo, CFA, FRM Strathmore University GARP Chapter Meeting 29th July 2011 Agenda 1. Background 2. Credit Risk and the Case of Washington Mutual 3. Operational Risk and the Case of Rogue Brokers in Kenya and Barings 4. Market Risk and the Case of LTCM 5. Liquidity Risk and the Case of Northern Rock 6. Q&A BACKGROUND Main Types of Financial Risk Risk Type Definition Credit Risk The potential that a bank's borrower or counterparty will fail to meet its obligations in accordance with agreed terms. Market Risk The risk that movements in market prices will adversely affect the value of on- or off-balance sheet positions. The risk is attributable to movements in interest rates, foreign exchange (FX) rates, equity prices or prices of commodities. Operational Risk Risk of loss resulting from inadequate or failed internal processes, people and systems, or from external events. The definition includes legal risk, but excludes reputational and strategic risk. Liquidity Risk Liquidity is the ability to fund increases in assets and meet obligations as they become due. It is crucial to the ongoing viability of any organization. Source: Financial Stability Institute CREDIT RISK AND THE CASE OF WASHINGTON MUTUAL Sources of Credit Risk Apart from traditional types of loans, credit risk can also be found in a bank's: Investment portfolio ...

Words: 1684 - Pages: 7

Premium Essay

Risk

...T e c h n i c a l n o T e s a n d M a n u a l s Operational Risk Management and Business Continuity Planning for Modern State Treasuries Ian Storkey Fiscal Affairs Department I N T e r N A T I o N A l M o N e T A r y F U N D INTerNATIoNAl MoNeTAry FUND Fiscal Affairs Department Operational Risk Management and Business Continuity Planning for Modern State Treasuries Prepared by Ian Storkey Authorized for distribution by Sanjeev Gupta November 2011 DISCLAIMER: This Technical Guidance Note should not be reported as representing the views of the IMF. The views expressed in this Note are those of the authors and do not necessarily represent those of the IMF or IMF policy. JEL Classification Numbers: Keywords: H12, H60, H63, H83 business continuity, disaster recovery, business continuity and disaster recovery plan, operational risk, operational risk management, treasury operations ian@storkeyandco.com Author’s E-Mail Address: TECHNICAL NoTEs ANd MANUALs Operational Risk Management and Business Continuity Planning for Modern State Treasuries Prepared by Ian Storkey This technical note and manual (TNM)1 addresses the following main issues: • What is operational risk management and how this should be applied to treasury operations. • What is business continuity and disaster recovery planning and why it is important for treasury operations. • How to develop and implement a business continuity and disaster recovery plan using a six practical-step...

Words: 10882 - Pages: 44

Free Essay

Nmmnxbnz Sjdhjs Jshdjs Jhsdjshu Kjqj Kjkjkje

...* Healthy and sound financial system plays an important role in achieving sustainable development and economic and political stability in both developed and underdeveloped economies. * Financial institutions play an important role in economic and financial environment of any country. * An essential element in the health of any financial system is the soundness of its institution. * As the value of the bank’s assets decreases or the percentage of non-performing loans increases a deduction from capital is take in an equal amount to restore the balance. Thus, capital acts as a source of funds to bear risks and absorb losses, covering any imbalance caused by a fall in the value of assets. * The level of capital funds required to support the institutional structure and to provide protection against unanticipated and excessive losses is known as capital adequacy * Capital adequacy is the most crucial element within bank supervisory systems * Systemic risk or the contagion effect means failure of one bank leads to possible collapse of several other financial institutions. *  A liquidator is the officer appointed when a company goes into winding-up or liquidation who has responsibility for collecting in all of the assets of the company and settling all claims against the company before putting the company into dissolution * G-10 countries include Belgium, Canada, France, Germany, Italy, Japan, The Netherlands, Sweden, Switzerland, The United Kingdom...

Words: 2596 - Pages: 11

Free Essay

Stryker Corporation: in-Sourcing Pcbs

...AFIN328 Financial Risk Management Department of Applied Finance and Actuarial Studies Faculty of Business and Economics Unit Guide D2 Day; Offered in Session 2, North Ryde 2012 Table of Content Table of Content General Information Convenor and teaching staff Credit Points Prerequisites Corequisites Co-badged status Unit Description 2 3 3 3 3 3 3 3 Learning Outcomes Graduate Capabilities Problem Solving and Research Capability Creative and Innovative Effective Communication Commitment to Continuous Learning Discipline Specific Knowledge and Skills Critical, Analytical and Integrative Thinking Engaged and Ethical Local and Global citizens Capable of Professional and Personal Judgement and Initiative 4 5 5 5 6 6 7 7 8 8 Assessment Tasks Class Test 1 Class Test 2 Group assignment Final Examination 10 10 10 10 11 Unit Schedule Delivery and Resources Policies and Procedures Academic Honesty Grades Grading Appeals and Final Examination Script Viewing Special Consideration Policy Student Support Student Enquiry Service Equity Support IT Help 12 13 14 14 14 14 14 15 15 15 15 Research and Practice 16 Page 2 of 16 General Information Convenor and teaching staff Unit Convenor: Alan Rai Email: alan.rai@mq.edu.au Phone: 9850 1169 Office: E4A 228 Consultation Hours: 1-3pm Monday Lecturer: James McCulloch Email: james.mcculloch@mq.edu.au Consultation Hours: Consultation during tutorials or via email Credit Points 3 Prerequisites ACCG252...

Words: 3151 - Pages: 13

Premium Essay

Liquidity

...LCR and use of HQLA......................................................................... 4 II. Definition of the LCR ..................................................................................................... 6 A. Stock of HQLA ..................................................................................................... 7 1. 2. Operational requirements ........................................................................... 9 3. Diversification of the stock of HQLA.......................................................... 11 4. B. Characteristics of HQLA ............................................................................. 7 Definition of HQLA .................................................................................... 11 Total net cash outflows ...................................................................................... 20 1. 2. III. Cash outflows ........................................................................................... 20 Cash inflows ............................................................................................. 34 Application issues for the LCR...

Words: 33889 - Pages: 136

Premium Essay

Factors Influencing on Financial Decision

...| | | | | | | | Factors Influencing on Financial Decision A Case of a company operating in Bangladesh Company Name: GPH ispat ltd. Submitted To Mr. Saleh Mohammed Mashehdul Islam Asst. Professor, SOB, AUST. Submitted By Roll # 12-52-02-012 Mahmud Hassan Principle of Finance (MBA 603) Section # B Ahsanullah University of Science and Technology Date of Submission : 3rd Jan, 2013 Chapter-1 Company Information GPH Ispat Limited is one of the leading integrated steel manufacturing companies in Bangladesh engaged in manufacturing of M. S. Billet & M. S. Rod. The Company was incorporated in Bangladesh on 17 May 2006 as a Private company limited by shares under the Companies Act 1994. The principal activities of the Company are manufacturing and trading of iron products and steel materials of all kinds or other metallic or allied materials and marketing thereof. The commercial production of the factory commenced on 21 August 2008. The company subsequently converted into a Public limited Company. Nature of Business The Company is engaged in the manufacturing process of producing...

Words: 2262 - Pages: 10

Free Essay

Basel Norms

...Basel I The Basel Accords are some of the most influential—and misunderstood—agreements in modern international finance. Drafted in 1988 and 2004, Basel I and II have ushered in a new era of international banking cooperation. Through quantitative and technical benchmarks, both accords have helped harmonize banking supervision, regulation, and capital adequacy standards across the eleven countries of the Basel Group and many other emerging market economies. On the other hand, the very strength of both accords—their quantitative and technical focus—limits the understanding of these agreements within policy circles, causing them to be misinterpreted and misused in many of the world’s political economies. Moreover, even when the Basel accords have been applied accurately and fully, neither agreement has secured long-term stability within a country’s banking sector. Therefore, a full understanding of the rules, intentions, and shortcomings of Basel I and II is essential to assessing their impact on the international financial system. This paper aims to do just that—give a detailed, non-technical assessment of both Basel I and Basel II, and for both developed and emerging markets, show the status, intentions, criticisms, and implications of each accord. Basel I Soon after the creation of the Basel Committee, its eleven member states (known as the G-10) began to discuss a formal standard to ensure the proper capitalization...

Words: 4711 - Pages: 19

Premium Essay

Risk Management at Hsbc

...HSBC and SWOT Analysis 4 3.2Credit Risk 6 3.3 Market Risk 7 3.3 Operational risk 9 4. Discussion 11 Scenarios 11 5. Conclusions 12 5. Perspectives 12 6. References 13 7. Annex index 24 1. Introduction Starting with the early 90’s the focus on risk management has been increasing leading to a change in the business models adopted by different companies. The recent crisis has revealed that managing risk is not an option but a necessity, and it can be stated that lately the banking business is all about risk. HSBC Group HSBC Holding p.l.c was formed in 1991 and has its origins in The Hong Kong and Shanghai Banking Corporation, back in 1865. The group has its headquarters in London and it has around 8,000 offices in regions like: Europe, Hong Kong, the rest of Asia Pacific, including the Middle East and Africa, North America and South America. The main activities of HSBC are: Personal Financial Services; Commercial Banking; Global Banking and Markets; Private Banking. All group’s activities includes various risks: Credit risk, Market risk, Operational risk, Liquidity risk, Insurance risk, Residual value risk, Pension risk, Reputational risk, and Sustainability risk. Research Question How can a bank measure and manage credit risk and market risk (including interest rate risk, foreign exchange risk and liquidity risk) and operational risk? 2. Methodology During the process of the analysis...

Words: 2578 - Pages: 11