...employers adopting flexible working practices. Critically examine the advantages and drawbacks of this for both the organisation and workforce. EARNING DEVELOPMENT THROUGH FEEDBACK Taking into account the numerous feedbacks I have received from different lecturers, they have helped me to tackle a research topic with necessary skills like referencing and the importance of having a well-laid out introduction and conclusion part. Throughout this learning process, I have ensured to come up with a research thesis that clearly lays out the focus of the essay within the introduction section. As a result of this, I have managed to write up effective arguments in relation to any provided topic as can be shown in this assignment. Prepared by (Student’s Name) The context for which current jobs take place is changing in a more rapid way thereby developing new issues and chances for organisations in the United Kingdom, Australia and beyond (Podnar & Golob, 2010). Prior conventional ways for executing work is deemed to be no longer valid since the modern working environments are far much defines by such aspects as advanced technologies; new societal values; ever-changing demographics; and, also aggressive rapid globalisation. Considering the fact that there has been significant increase in the level of business environment sophistication; it is asserted that flexibility is then deemed to be a crucial element to future operations of all manner of organisations. According to Whyman and...
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... Throughout the tourism environment they use many different methods of communication to communicate effectively with the employees. Verbal communication is used widely within an organisation so that they can effectively carry out the task that has been set out to do. There are many different ways a manager can communicate non verbally with his employees. Examples may be his body language and his written communication with his employees. Effective team work ensures that an organisation can carry out tasks far faster that if they were doing it on their own. There are many different ways an organisation can communicate internally and by doing this correct information can be communicated to employees far faster. Table of Contents Introduction 4 1.1 Verbal Communication 5 1.2 Non Verbal Communication 5 1.2.1 Body Language 5 2.1 Effective Team Work 5 2.1.1 Forming 6 2.1.2 Storming 6 2.1.3 Norming 6 2.1.4 Performing 6 2.2 Advantages of Working in a Team 7 3.1 Introduction to Internal Communication 7 3.2 Internal Communication 7 Section 2 8 1.1 Report Writing 8 Conclusion 9 Reference: 10 Introduction In Richard Pettinger’s ‘Mastering Management’ he states that ‘good communication underline effective relations and enhance the general quality of work life.’ (Pettinger 2001 p36) And because of this it is vital an organisation is able to communicate effectively as a team. Due to this being such a big thing organisations spend hundreds of pounds on...
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...statement “culture eats strategy for breakfast” (Peter Drucker) refers to the importance of culture in an organisation and that executing strategy is vital in order for the organisation to be more successful. As having strategy is only one aspect but being able to implement it correctly to the organisation is another thing entirely. This can be achieved by working within its bounds, valuing the system while at the same time creating room for new strategies to be introduced. Robbins, DeCenzo, Coulter and Woods (2012) define organisational culture as “the shared values, principles, traditions and ways of doing things that influence the way organisational members act”. Strategy needs to be supported by the organisations culture, so that strong power is held on individual’s motivation and that employees are committed to meet the organisations goals. Furthermore organisation design challenges are met by contemporary managers in society today as development of an organisation occurs. Challenges faced by organisations in the contemporary business environment include keeping employees connected, managing global structural issues and building a learning organisation. Managers seek organisation designs that will be best suit and assist employees producing their work both efficiently and effectively. An organisation’s culture value is maintained through the vision or mission of the organisations founders (Chatman, Jehn 1994). The case study on “BHP Billiton” is an example of how contemporary...
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...The environments that businesses operate within today are increasingly complex, dynamic and uncertain (Cooksey, 2003, p. 204). Learning to adapt to, and benefit from, changes and unpredictability in the environment is essential to an organisation’s success. However with this environment as the context for organisational learning, difficulties with traditional linear organisational learning becomes clear (Cooksey, 2003, p. 205). Systems thinking provides a way to understand the internal and external relationships within the organisation and the way that these can influence the organisation. In addition to building a more complete understanding of how organisation’s function, systems thinking brings together the elements that an organisation requires in order for it to be a learning organisation. These include personal mastery, team learning, building shared vision, effective leadership and learning processes and practices. In order to make sense of the complex tasks and problems that occur within organisational environments, we break them down into smaller tasks and problems which, although it makes them more manageable, leaves us with a disjointed view and we lose sight and our connection with the ‘whole’ (Senge, 2006, p. 3). Cooksey (2003, p. 206) notes that in the short term this search for simple, generalised solutions to problems within the business environment may provide favourable results, in the longer term it will often fail. The reason it fails is that the solution...
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...Managing People & Organisations Unit 1 Learning Outcome 1 Scotia Airways QUESTION 1 With reference to the case study, summarise the relationship between goals, objective and policy and advise the management of Scotia Airways of the contribution each will make to effective managerial performance. Summary Thousands of people travel by air each year from Scotland to Europe and the Far East. Scotia Airways a small private airline based next to Glasgow International Airport, already provide flights to UK and European destinations. Scotia have a goal to provide a business class service using custom built wide body jets at economy prices to customers travelling to Europe and the Far East when licensing is relaxed by European and UK governments. Introduction In 1996 a group of independent business investors launched Scotia Airways, their aim, was to provide scheduled flights, mainly targeted to business and leisure travellers, that gave exceptional value for money coupled with, unparalleled comfort and convenience to its passengers. Scotia Airways initially established themselves in the UK Domestic Market covering flights to Manchester, Birmingham, Bristol and four of London's Airports, but quickly expanded their services to include eight major European City destinations, Paris, Brussels, Madrid, Rome , Lisbon, Copenhagen and Amsterdam. They are now a leading presence in Scotland's main airports with a fleet of five aircraft and a staff of 80 across all departments...
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...The working world and its environment has always been a complex aspect to consider and as an evolving field, Human resource management has provided a collection of policies, theories and practices which help debate the importance and effect it has on how an organisation’s perform in diverse situations. This assignment will thus seek to explore through the use of models and theories brought forth by scholars; means by which people in organisations should be managed and ways by which those in managerial position could adopt in order to resolve issues in the work place efficiently. Also by using 2 main organisations (provided as case studies), the assignment further seek to bring to clarity certain similar practices shared and also expose certain contrasting means of operation between both organisation in term of: *Organisational design and structure & *Organisational Culture Brook (2003) in his findings has acknowledge the complexity that most organisations finds themselves in and rightly identifies that there are forces which not just influences an organisation but also frames it. So through the PEST model (Political, Economic, Social and Technology), it can be argued on the other side of the coin, that organisations are not only affected by their environment and its forces, however their means of operation (which is classified in other terms as organisational design and culture) can also in return influence the environment in which...
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...a business workplace in order to conduct an audit and carry out a risk assessment. Unit introduction It is important, when working in business, to ensure compliance with organisational procedures and legal requirements, as the consequences of non-compliance can have serious implications for employees and employers. It is important, therefore, for learners to appreciate that those working in business must understand the principal issues which affect the working environment, for all individuals and the organisations that employ them. This involves keeping up to date with information on the legal issues that affect safe working practices. Everyone at work plays an important part in ensuring health and safety and it is essential that key personnel are aware of their roles and responsibilities. Employers must take reasonable care to protect their employees, and others, from the risk of injury, disease or death, while employees must take care to protect themselves and others. Safe working conditions and the ‘welfare of employees’ can contribute to the success of an organisation. It is important that organisations take steps to prevent accidents in the workplace and monitor procedures regularly. Learners will investigate the procedures that organisations have in place for maintaining safe working conditions and the various ways organisations can conduct risk assessments Learning outcomes On completion of this unit a learner should: 1 Understand how health and...
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...Identify and explain the main changes that have occured to the employment relations environment. A successful employment relationship is the fundamental element of any successful business or organisation, hence, it is essential and the reason of all the organizations continues seeking methods to improve and maintain these relationships. There are many philosophers and writers have studied and written lots of different theories and approaches that are related to employment relationship. These theories and approaches have changed rapidly from the classical era to the modern era. Furthermore, illustrating issues that have evolved through changes in the employment relations environments such as the nature of work, technology, managerial regimes, regulation, policy and globalisation. The purpose of this essay is to identify and explain the main changes that listed above. The second part of this essay identifies those changes or improvement of employment relations environment that can benefit both the employers and employees by creating a healthy and supportive working environment. Employees who have strong employment relationships, are more satisfied and keen on work, also, they tend to have helpful and friendly co-workers as well as high levels of employee trust and commitment with employer. The establishment of regulation and policies such as labour law, minimum wages, Occupational Health and Safety (OHS) enhance safety and security in workplace. Thus, strong employment relationships...
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...Christ the King Sixth Form College BTEC 90 CREDIT DIPLOMA IN BUSINESS UNIT 1: THE BUSINESS ENVIRONMENT D1. Evaluate the influence that different stakeholders exert in one of organisations Select organisation: Tesco Tesco is a large international organisation that it has stores where across 12 countries such as Asia, Europe and North America. Tesco is a public limited company that it is owned by shareholders. The purposes of Tesco is to make profit by selling products to customers and continue to expand in other countries. Key stakeholders * Customers: Customers are stakeholders of Tesco because they are interesting on the products that the company provide. Customers want the Tesco to provide high quality products. Customers often describe what they have bought. Customers can influence the purpose of Tesco that If the business just provide products to customers and do not know what customers want, customers world not like to spend money on the organisation’s products or service. * Employees: Employees are the stakeholders on businesses because they want the company to provide good working environment to them. Employees want the ob\rganisation to provide a good working environment and good conditions. Employees can impact purposes of Tesco that if Tesco does not meet employees’ needs, employees will not like to work in Tesco and they may not provide good work for the organisation. * Suppliers: Suppliers are the stakeholders on businesses because they need to provide...
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...Challenges faced by Australian organisations and employees due to the pervasiveness of family friendly work policies. An explanation, using real organisations to illustrate the implications, of family friendly work policies for Strategic Human Resource Management and Recruitment Practices. Australian organisations and employees are faced by many different challenges in today’s modern society. Australian organisations have set out family friendly work policies in order to adapt and cope with these challenges. The external environment of an organisation has led to the increased need for the implementation of family friendly policies within the workplace, issues such as an ageing population and skills shortages need to be addressed by specific policies. The growth and demand placed on employees to increase their working hours, means that there is an increased conflict with their family, work and life choices, this has resulted in the work/life balance being dramatically one-sided. The need to implement family friendly policies into the work environment has significant implications for the strategic human resource management teams. There are many internal and external factors which affect the organisations strategy when making decisions in relation to its policies. ANZ, Telstra and Westpac are just three of the major organisations within Australia who have implemented family friendly work policies. These policies have significant implications for recruitment practices within...
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...process and organizational dynamics. 1. Organisation 2. Behaviour An organization is a collection of people working together in a division of labour to achieve a common purpose. The study of organizational Behaviour (OB) is very interesting and challenging too. It is related to individuals, group of people working together in terms. The study of organisational behaviour relates to the expected behaviour of an individual in the organisation. No two individuals are likely to behave in the same manner in a particular work situation. It is the predictability of a manager about the expected behaviour of an individual. Organisational Behaviour is concerned with the study of what people do in an organization (social system) and how that behaviour affects the performance of the organization: * Individual Behaviour * Individual and Group Behaviour * Organizational Structure 1.1.1 DEFINITIONS OF ORGANISATIONAL BEHAVIOUR: According to Luthans (OB: 2002) OB is directly concerned with the understanding, predicting and controlling of behaviour in organizations. According to Stephen P Robins (1999: 31-43) Organizational Behaviour is a systematic study of the actions and attitudes that people exhibit within organisations According to Roman J.Alday (2006:91) Organisational Behaviour is a branch of the social science that seeks to build theories that can be applied to predicting understanding and controlling behaviour in the work organisations. Organisational behaviour is a field of...
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...women in the working area has doubled and working hours are now flexible. Gone are the days when men were the sole bread winner of the family. Shorter Oxford dictionary defined change as a ‘substitution or succession ranging from one thing in place of another to alteration in the state or quality of anything. Change can be large or small, evolutionary or revolutionary, sought after or resisted’ (cited in Hayes 2007 p.3). When change occurs in any environment, it makes us do the unexpected so Institute of Industrial Engineers explained change as ‘something that presses us out of our comfort zone. It is destiny-filtered, heart grown, faith built. Change is inequitable; not a respecter of person’ (IIE, 2010). Also change is often said to be the only thing that is constant in life (Armstrong 2009 p.424). The nature of work can be explained as the way people feel about work and work is the ‘exertion of effort and the application of knowledge and skills to achieve a purpose’ (Armstrong 2009 p.252). Knowing what change and the nature of work is all about; we can now understand what it means to have change in the work environment. This essay will be looking at three various types of changes that occurred in the working environment such as flexibility in the work system, working from home and an increase in women population in the working environment. It will also look at why these changes occurred and the effects of these changes on the employees and employers of the organisation. Overall...
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...Technical-rational approaches to organisation (see Brooks, 2006 or 2009) are of little use to managers. The aim of this essay is to examine and discuss the different approaches to organisation such as Technical-rational approach. Evaluate the idealists and theories behind the approaches and to compare how effective they are in management and in today’s business environment. Managers use different perspectives in organisational management to maximise their workforce, to achieve business goals. Each approach is developed by a series of academics and researchers as a result of studying and understanding organisations. The technical-rational approach is a conception of the business enterprise as a mechanism for coordinating economic inputs and activities, and of the manager as a morally neutral technician engaged in a world of purely rational problem solving in the pursuit of efficiency (John et al, 2006). Principles were designed to be universally applicable and based on rational, ordered technical arrangements (Brooks, 2009). Organisations were viewed as machines and humans ‘as mere cogs within them’ (Graley, 2012). Bureaucracy, Classical school (Of Thought) and scientific management are divisions of a technical approach. Bureaucracy was founded by Max Weber a German philosopher who reported that (Brooks, 2009) people in organisations have their own well defined tasks and responsibilities. Organisations contain hierarchical structures with each developing their own rules...
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...27/07/2015 Skip to the content Working with people from culturally diverse backgrounds | Encouraging diversity | Victoria's Volunteering Portal Home About this site About Information for volunteers Manage your volunteers Directory Sitemap Contact us Search this site Listen Home Roles and responsibilities of a volunteer coordinator Using the National Standards Establishing codes and principles Planning volunteer programs Policies and procedures Manage your volunteers Encouraging diversity Working with people from culturally diverse backgrounds Working with people from culturally diverse backgrounds Working with volunteers from culturally and linguistically diverse backgrounds can add value to your organisation, create an inclusive environment, strengthen positive relationships with the local community, bring new perspectives and encourage people from different backgrounds to use your services. Attracting and recruiting Inducting and training Supporting and supervising However, organisations need to be mindful that involving people from culturally and linguistically diverse backgrounds in volunteer programs is a long process, especially if you want the volunteer program to be sustainable. Organisations need to focus on one community and then progressively involve other communities. Rewarding and recognising Encouraging diversity Why is diversity important? Ways to encourage diversity Recruiting volunteers from diverse ...
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...outcomes On completion of this chapter you should be able to: understand the impact of globalisation; understand the move towards greater dynamism, complexity and uncertainty (turbulence) in the international business environment of most firms; speculate about the future prospects for organisations, individuals, governments and groups in society as a result of environmental turbulence; outline the nature of chaotic and turbulent environments and the implications of these for long-term planning and flexible working; reflect on the differences between predictable and unpredictable change and the implications of this for organisations; understand the characteristics of the advantages and drawbacks of flexible working; discuss the influences that the changing international business environment and, in particular, the trend towards flexible working, have upon individuals and groups in the social community; explore environmental scenarios; discuss the future role of government and understand the environmental forces acting on public sector organisations. Key concepts dynamism, complexity, uncertainty and turbulence predictable and unpredictable change chaos theory futurology long-term planning environmental scenarios and planning flexible working demographic time bomb social inclusion and exclusion interventionist and laissez-faire government. Chapter 9 Globalisation, challenges and changes 3 07 Dealing with unexpected changes Minicase 9.1 ...
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