Premium Essay

Organisation Theory Case Study

In: Business and Management

Submitted By tsine
Words 2436
Pages 10
It is important to understand how organisations operate and why they are structured in the ways in which they are. Organisations do not evolve by chance, or are they structured in a random manner. They are structured in a way in which organisations can obtain maximum power and control, which ultimately leads to their goals being achieved at a much more efficient rate.
The purpose of this essay is to analysis the two theoretical perspectives of Modern and Post-modern which have different ways of understanding power, control and resistance in organisations. This will be achieved by comparing the two different perspectives and of distinctive contributions to the power, conflict and resistance which are key determinants of organisational life. It is stated that “Organizational structure... describes both the prescribed frameworks and realized configurations of interaction, and the degrees to which they are mutually constituted and constituting. (Stephen P. Robbins and Barnwell 2002)
Power is an important concept in organisation theory. Organisations are built up of many factors from culture, structure, technology, and power. However power is inter-related to every factor in organisation theory (Daft, R.L. 2007). Two perspectives will be used to present the understanding of power and how power adds to culture and structure. Basic use of the word ‘POWER’ is used as a synonym of influence, strength, authority, and control over others. In organisation theory there are many different aspects and understandings of power. Power can be divided as “formal authority” (Hatch and Cunliffe, 2006). For example, power runs upward toward the top in the hierarchy of authority concept. The demand of power differ in organisations views, one organisation may seek a solution to control employees while other may try to understand the role of employees and provide them with some sort of…...

Similar Documents

Premium Essay

The Impact of Rewards on Employee Performance: Case Study of Organisations from Two Sectors in Nigeria

... 1 The Impact of Rewards on Employee Performance: Case Study of Organisations from Two Sectors in Nigeria 2 Chapter 1 Introduction Overview of the Study W hat with the constant changes occurring in the world today, especially with regards to technology and innovation, there is a need for companies to reassess the manner in which they communicate to both their employees and their customers. At the same time, there is also a need for these companies to organise the tasks at hand, design systems and processes, and re-evaluate and improve current management styles (Harmon, 2007). This is especially needed in areas where the competition is constantly increasing and consistently challenging. Two of these industries are the banking industry and the hospitality industry (which the researcher shall discuss in detail in the following sections of this paper). In this chapter, the researcher shall provide a brief overview of the remaining sections of this paper, the aims and objectives of this research study, and its rationale. In addition, the researcher shall also provide a conclusion summarizing what this chapter shall be about, which shall also be a recurring feature of succeeding chapters. According to Dewhurst et al. (2010), there are other means to reward employees that do not just focus on financial compensation. Some of these include the praise that employees are able to acquire from their managers...

Words: 8593 - Pages: 35

Free Essay

Game Theory Case Study

...individual outlets generally want to maximize their market access, and they do not want their service areas cannibalized by another franchisee. Therefore, the franchisor may sometimes need to control the allocation of territories served or the locations of the franchisees. In one case, KFC tried to appease franchise owners by offering a pass-through royalty equal to two percent of the sales made by new outlets opening near them (Ruffenach 1992). Sally and Pete's conflict illustrates the detrimental effects to individual franchisees and the entire franchise of letting franchisees choose their own locations. Game theory texts (for example, Rasmusen 1989) include more general Hotelling models (games). Suppose that a franchisor wishes to open fast-food restaurants along a stretch of road four miles long. Potential customers cluster along mile markers (MM) 0, 1, 2, 3, and 4, with n customers in each cluster (Figure 1). Customer demand is sensitive primarily to distance traveled. Specifically, for each customer, D = a{b - d), where D := weekly demand, a is a constant > 0, & is a constant > 4, and d is the distance traveled in miles. Both the franchisor and the franchisees wish to maximize weekly demand. Case 1: Two Franchisees Whose Locations Are Coordinated by the Franchisor If the franchisor can locate the two franchisees anywhere along the four-mile stretch of road, total 25 Vol. 33, No. 3, May-June 2003 MUNSON, HU, AND ROSENBLATT Teaching the Costs of Uncoordinated......

Words: 9477 - Pages: 38

Free Essay

Organisation Theory

...what truly happens in organisations through the categorisation and scientific measurement of the behaviour of people and system. In this way, modernists can develop general theories explaining many different aspects of one overarching reality and make predictions about the future. Symbolic interpretivism relates to interpretive epistemology which assumes that knowledge can only be created and understood from the point of view of the individuals who live and work in the organisation or culture. Hence, an individual acts in situations which make sense based on one’s experience, memories and expectations. Post modernist sees knowledge as not being accurate because meanings cannot be fixed. There is no independent reality and facts but are only interpretations. Organisations are texts produced by and in language. We are able to rewrite them so as to emancipate ourselves from human folly and degradation. Critical theorist relates to subjectivist where ‘knowing’ the ‘truth’ is ‘tainted’ by dominant ideology and values of those seeking ‘truth’. Nature cannot be seen as it ‘really is’ or ‘really works’ except through a ‘value window’. D. Differentiation The division of labour between different departments is known as horizontal differentiation. The division of authority into different hierarchical levels is known as vertical differentiation. Horizontal differentiation can be measured by counting the number of units or departments within the organisation. Vertical......

Words: 3930 - Pages: 16

Free Essay

Organisation Study

... This article is a SWOT analysis of this organisation in its 100th year of operation. Strengths:  The organisation has some major strengths that give it a competitive advantage over its rivals.  1. Strong Financial Performance: On 31st march, 2010, ITC’s market cap was Rs. 114000 crores with a Gross income of Rs. 26,863 crores and Profit after tax of Rs. 4061 crores. The company continues its impressive record of financial performance. 2. Products Portfolio: ITC’s portfolio of products and services is represented by over 50 energetic Brands in a range of more than 650 stock keeping units (SKUs). 3. Distribution Network: ITC’S products are available in over 6 million retail outlets in the country. Its formidable Distribution organisation directly services more than 2 million of these retail outlets. It used its experience of transporting and distributing tobacco products to remote and distant parts of India to the advantage of its FMCG products. 4. Environmental Friendly: ITC has a status of being ‘Water Positive’ for the 8th consecutive year, ‘Carbon Positive’ for the 5th year in succession and ‘solid waste recycling positive’ for 3 years in a row. ITC is the only enterprise in the world of its size to have achieved and sustained these three global environmental distinctions. As consumers and investors become more environment friendly, these considerations will provide the organisation an opportunity to create USPs and stronger brand loyalty and brand equity.  5.......

Words: 1465 - Pages: 6

Free Essay

Organisation Study of the premier Internet English editions in South India. The modern web radio- Deepika Global Radio, is widely appreciated the world over. Deepika Global SMS sends news to Malayalees in over 125 countries. 'Helping the Helpless' the online charity fund promoted by, continues to receive tremendous response and to-date, under its auspices, over five million rupees has been given to the needy and deserving in society, on behalf of well-wishers and philanthropists from all over the world. | | | | | Special PublicationsThe company has in recent years brought out several special publications in the better interests of readers including Business Directories, Health Directories, Annual Agricultural Directories & Higher Studies Directories, The Indian Christian Directory 2000 & 2006 editions, 'Jeevitha Vijayam', a book on inspirational thoughts for better living, and more recently –'Kerala Vignana Deepika' a compendium on Kerala on the 50th anniversary of its formation, 'Exotic Eastern Paradise' – a book on tourism in Kerala, 'Bon Voyage' – a handbook for overseas employment seekers and several other value added publications. The special volume on St. Alphonsa brought out last year in connection with her canonization, is a marvelous contribution from the Deepika group. All these have all been well received in the marketDeepika Children's LeagueThe Deepika Children's League was set up in 1952 as an extension of Deepika's commitment to society. The aim......

Words: 3512 - Pages: 15

Free Essay

Study Case

...TOTAL | Content | No demonstrated understanding of question; not all issues relevant to question have been answered; inaccurate and irrelevant theory/content; obvious content missing | Borderline understanding of question; may not have answered all the issues relevant to the question but has dealt with the major ones; some minor inaccurate and or irrelevant theory/content | Sufficient understanding of question; answers all parts of the question, even if the content is a little uneven in quality; has attempted critique e.g. linked theories or evaluated theory; only very few very minor inaccuracies in content/theory evident | Good understanding of question; answers all parts of the question to a good standard– includes critical analysis of relevant issues pertaining to the question, even if a little of this critique is a little weak in parts; no inaccuracies in content/theory evident; may include some original content | Unequivocal understanding of question; answers all its parts comprehensively and accurately and excellent critical analysis of relevant issues pertaining to the question; usually includes some original content; no inaccuracies in the theory / content | | Mark out of 30 | <15 | 15-19.4 | 19.5-22.4 | 22.5-25.4 | 25.5 | 26 | Referencing and sources | Scholarly use of sources – No real use of sources to build a case; Cut and paste source material; may include irrelevant quotes that do not add value or make sense; Technical use of sources – poor or absent......

Words: 3296 - Pages: 14

Premium Essay

Case Study

...INTRODUCTION This paper develops an overview of international motivation theories and researches initiatives that the Queensland Government implement to retain employees. Moreover, it comprehensively analyses how motivation can directly influence on the improvement of services; increase of work satisfaction, employee loyalty, commitment and performance and modification of ethical behaviour. Finally, personal views are presented providing a wealth of personal experience emphasising the diverse incentive methodology in Queensland Government. Research has shown that one of the factors of business success depend on the effective management of employment performance through motivation. Therefore, it is necessary to understand the interconnection between motivation, incentives and performance. In the last ten years organisational behaviour has become a key topic on strategic business development among managers (Harris & Hartman, 2002ii) to reduce employment absences, low performance, staff turnover and poor customer service. MOTIVATION IN THE PUBLIC SECTOR Motivation is a difficult trend which can be influenced by many internal and external sources and has been theorised by many academics. There are as many philosophies as there are opportunities, therefore success can be achieved through implementation, evaluation and correction of different theories. In early 1990, Perry and Wise proposed the concept of Public Service Motivation (PSM). The writers explain that public......

Words: 1796 - Pages: 8

Free Essay

Psychoanalysis Theory Case Study

...Case History Background Information John, a 19 years old male, in good health was enlisted to the army and posted to be a transport operator. There are no records of any family mental health history, drug and alcohol history. He is soft spoken and not very sociable. Current Status John display signs of fear when put behind the wheels of a vehicle. His legs are trembling, and he grips the steering wheel of the vehicle extremely tight. He gets into panic attack, suffer breathlessness and breaks down crying. It was later found out from interviewing him that he suffers from post-traumatic phobia. He was in a vehicle that met with a road accident driven by his father. His fear of driving is caused by and made worse by his obsessive, negative thoughts. These thoughts can be scary and irrational, such as the concern that he will drive off a road, in to pedestrians, and met with an accident like his father or he may be more focused on his physical feelings of anxiety such as a rapid heartbeat or trembling. These automatic thoughts are often described as the most bothersome symptom of driving phobia and they can be the actual triggers for panic attacks while driving. Desired Status Controlling John’s thoughts is critical to success in eliminating his driving phobia once and for all. The challenge is to eliminate John’s driving phobia within a 8 week time frame and for him to pass the military driving test. Psychoanalytic Theory Psychoanalytic Theory was founded by...

Words: 2102 - Pages: 9

Premium Essay

Discuss Gregory's Top Down Theory of Perceptual Organisation

...Discuss Gregory’s Top Down Theory of Perceptual Organisation (8 + 16 marks) Richard Gregory’s 1974 theory of Top Down Processing suggests that perception is an active, constructive process in which both perceptual/sensory input from the environment and previous knowledge interact to produce our perception. Unlike Gibson, Gregory is not reductionist, and stresses the importance of other factors, such as previous knowledge and expectations in accurate perception, rather than just sensory input and ‘affordances’. Sensory input alone, according to Gregory, is insufficient for accurate perception. The case study of SB – a man who had been blind for the entire 52 years of his life can support Gregory’s assumption of the importance of previous knowledge in perception. SB could tell the time by using the touch vision he learned in childhood, which supports the role of previous experience and learning in accurate perception. While this can be criticized for being un-generalisable due to being a case study, it had a massive importance on Gregory’s theory, which still is one of the most influential theories explaining perceptual organisation today, and can be supported by experimental studies into previous knowledge. Gregory’s suggestion that we combine sensory information and previous knowledge to form a hypothesis about what we perceive has been supported by Khorasani et al (2007). In this study, the Muller Lyer illusion (which automatically adjusts the apparent size of a more......

Words: 889 - Pages: 4

Premium Essay

Organisations Studies

...willingness of an organization to make adjustment in accordance to the environment evolve. It happened in Nestle as they restructured their organization in a form of decentralization. In the case study by Hill & Jones(2009) Nestle was once in the centralization structure which means the machine likes organization with strong hierarchy while decisions were made by few high power individuals. In consequences, Nestle unable response to the fast changing food industry in a bigger picture as the structure restraint in making instant action. With noticed the issues, decentralization of power is adopted by Nestle to increase the operational efficiencies . In other aspect, Nestle understands every individual in an organization is a living cell and none of them can be work in isolation. Although there are differentiated workloads in varies functional departments, the common goals have driven them as an interrelated whole. Starting from 2000, Nestle re-engineering its information system with the deployment of technology ERP system(Dieringer 2004). It integrates their divisions throughout the value chain from planning, development, manufacturing and sales and marketing which allow Nestle to leveraging its distinctive competencies. Morgan open systems promotes people are not machines where organisation should gives concern on their needs. Nestle fulfil this criteria as people is their priority as believe the most important asset throughout the organization. They initiated a......

Words: 678 - Pages: 3

Free Essay

Case Study of Game Theory--- Supply Chain

...Manager Commercial Recommended by: _________________ Francis Lobo Sr. Manager Commercial Accepted & granted by: _________________ S. M. Salman GM Gloves Division Approved by: _________________ Hussain Kassam Chief Executive Karachi- Dated January 13th, 2009 Budget for Grindometer SS 0-100 micron Supplier :BYK Gardner instruments-Germany through Captain & Company-Karachi REQUIRED FOR: ICL-Karachi DEMAND RAISED BY: Mr. Rizwan from RND Description Price Qty-Set Total-Euro Grindometer SS 0100 micron 300 01 300.00 Complete set Grind Block, Scraper and Case. TOTAL QTY: One Complete Set. Total Euro 300.00 Ex-works Payment Mode: TT in advance Grand Total Euro 300.00 (On Ex works basis) Arranged by:_________________ Saeed Ahmed Khan Manager Commercial Recommended by:_________________ Saad Masood/Francis Lobo Sr. Manager Coordination/Sr. Manager Commercial Approved by:_________________ S. M. Salman GM Gloves Division Karachi- Dated March 03rd, 2009 Budget for Needles Supplier : Segura/Samsung/GB/Neetex REQUIRED FOR: SGL-Knitting Unit. DEMAND RAISED......

Words: 11614 - Pages: 47

Premium Essay

Starbucks Case Study by Applying the Eclectic Theory and Friedman’s Nine Questions

...Starbucks case study by applying the Eclectic Theory and Friedman’s Nine Questions Introduction Starbucks is the most recognisable brand and well-known coffee shop in the world. Moreover, it started as a small coffee shop in Seattle and grew into the most successful global coffee company. This report describes international expansion and reasons of Starbucks’ success by applying the Eclectic Theory and Friedman’s Nine Questions. The Eclectic Theory The Eclectic Theory was created by John Dunning during the 1980s. The theory explains why companies choose to become multinationals and what advantages support to invest overseas. This model is called “OLI Framework,” and it determines Foreign Direct Investment (FDI). According to the theory, a company is ready to invest overseas when it has ownership, location and internalisation advantages compared with companies who operate on foreign markets. Ownership advantages are occurred by possessing tangible and intangible assets which are connected with many factors where knowledge, trademark, production techniques are significant. Starbucks’ ownership advantages include the following: - globally recognized trademark - unique flavours and aromas, and roasted techniques - reputation focusing on high quality customer service - flexible and clear corporate vision and goals that are developed by Schultz - large learning curve as a result of past successes and failures - highly-motivated training staff members that......

Words: 1892 - Pages: 8

Premium Essay

Case Studies 5.1 - 5.2 - 5.3 Ais 4081 Leadership Theory and Practice

...Laurie Baird Case Studies 5.1 - 5.2 - 5.3 AIS 4081 Leadership Theory and Practice February 6, 2013 Case 5.1 Questions: 1) According to the basic assumptions of situational leadership, where would you place the three managers in regard to levels of development in the SLII model? Rick Nakano - D4-level. "Seasoned workers with proven abilities and great devotion to a company would be identified as functioning at the D4 level" (Northouse 103). Beth Edwards - Even though she is a manager - she is a D1. "For example, new employees who are very excited but lack understanding of job requirements would be identified as D1-level employees (Northouse 103). Steve Lynch - D3-level - confident on some counts and very insecure on others aspects of his job. 2) If you were Bruce would you act the same toward each of the three managers? I would handle each manager differently on certain aspects. When you know their leadership abilities you need to nurture the lacking characteristics and build them up. According to the descriptions in the case, there are definitely differences in their capabilities. As the owner of the company, being aware of the differences will help to achieve positive results for the company. 3) Which conference would be the hardest for you, and which would be the easiest? Why? The conference with Beth Edwards would be exceptionally difficult. She has an incredible spirit but lacks knowledge. She must be either taught very quickly the......

Words: 885 - Pages: 4

Premium Essay

Case Study

...processes of real organisations and determine their effectiveness. It also aims to determine your ability to analyse such practical matters using the resources of theory, concepts and research that you have mastered during this course. Core Task: Basing your arguments on the academic literature that you have studied for this unit, write a report on the ways three different organisations have been able to obtain sustained competitive advantage in their markets. Your report should discuss the following points about each of the three organisations: 1. Evidence that the organisation has a sustained competitive advantage 2. Theoretical analysis of the reasons for the achievement of sustained competitive advantage. Your discussion is to be based on three suitable published case studies. This means case studies published in the academic literature – for example, the series of case studies in the textbook or in equivalent textbooks. You may not use Yahoo! as one of the case studies and short articles in newspapers, magazines, website opinion pages and the like are definitely not acceptable, although such materials may be used to supplement the published case study and your analysis. All sources must be properly referenced. If in any doubt about the suitability of a case study, seek an early ruling from your tutor. This is a substantial piece of scholarly work and will require extensive engagement with both unit theory and at least three detailed case studies. Process:......

Words: 1725 - Pages: 7

Premium Essay

Organisational Theory- Case Study- General Motors

...structure, whereby the four regional presidents and thirteen ‘global process leaders’ are known as the ‘automotive strategy board’ was placed under the direct authority of GM’s president and head of operations. The regional presidents are made directly responsible for operations in their zones in parallel basis while the thirteen ‘global process leaders’ were each in charge of a particular function in the global co-ordination (Bordenave & Lung 2003). In order to learn and tap on others strength, reducing uncertainty, share risk, and to minimize and facilitate low cost entry to new opportunities, companies will look for partner organizations to have joint venture or become strategic allies (Hatch & Cunliffe 2006). GM is of no exceptional case. In order to fight off threats namely: Japanese automakers and oil crisis, GM moved closer to Isuzu and Suzuki, and even created a joint venture with Toyota (Bordenave & Lung 2003). The two companies came up with New United Motors Manufacturing Inc (NUMMI) which became GM’s most efficient plant with productivity 60% higher than GM plants and quality significantly improved. GM also acquired 49% stake of Saab, Swedish automaker. Not only upgrading internal coherency extensively at local level, GM had also strengthened their global network through co-operative agreements and mergers (Brafman & Beckstrom 2006). It is stated in Gary Gereffi’s work that the global commodity chains (GCC) are visualized as “networks of business units......

Words: 2290 - Pages: 10