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Organization and Leadership Analysis

In: Business and Management

Submitted By camrynjmileslee
Words 4528
Pages 19
UnitedHealth Group | Organization and Leadership Analysis | Western Governors University | | Miles Lee, Camryn | 3/10/2016 |

The content of this paper is to evaluate the leadership style and practices of United Health Group while conducting a SWOT analysis and highlighting the strengths and weakness of the company. |

Managing Organization Analysis: United Health Group Seeking to enhance the performance of the health care system and improving the overall health and well being of the people has been a part of United Health Group’s objective since the organization open its doors in 1974. Working with health care professionals and other key partners to expand access to quality health care; supporting the physician/patient relationship and empowering people with the information, guidance and tools needed to make personal informed health choices and decisions are the key objectives to United Health Group. Although much of the organization has changed over the years, these objectives to enhance the health care system and physician/patient relations while enhancing the overall well-being of their members have remained the same. In addition to UHG’s overall objectives, the organization operates by a set of values designed to maintain the innovation, integrity, compassion, performance and the internal and external relationships of the company. UHG prides itself on their values and have implemented policies to ensure that these values are exercised daily. One of the most frequent ways for UHG to exercise these values to the community is through customer service. Providing customer service that exemplifies all five values is not only an expectation of the company but also an expectation of the people the organization serves. Employees for UHG are expected to build relationships with members and healthcare providers through ethical behaviors, innovative...

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