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Organization and Structure Paper

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Running head: Organizational Structure Paper

Organizational Structure Paper
Gina Fox
MGT/230 Management Theory and Practice
Axia College of University of Phoenix
Patricia Ford
March 4, 2013

AutoNation is the largest automotive retailer in the United States; it was founded in 1996 by entrepreneur H. Wayne Huizenga also founder of Block buster and Waste Management. The company headquarters in Fort Lauderdale, Florida. The current CEO is Mike Jackson, former CEO of Mercedes Benz of North America.

The company owns and operates 215 dealerships across the USA, and has approximately 20,000 employees. It sells 32 different manufacturer brands nationwide and outsells every other automotive retailer in the U.S. it was ranked 197 in 2011 Fortune 500.

Having so many stores in operation the structure of management has a strong foundation consisting of customer service, sales, internet, finance, insurance, vehicle service, and parts sales. Customer tracking of purchases, customer retention, vehicle inventories, vehicle purchasing, Marketing and sales trends in so many markets have followed a strong growth trend during tough economic times due to a foundationally strong company.

Not having strong management, inventories, employees and sales goals in place have been the cause for like auto retailers to close their doors. All departments have to be linked together to stay competitive in any type of retail market. The customer service does not end with the sale of the vehicle it continues through the length of ownership for the customer, having the vehicle serviced or may be the customer is involved in an accident but would still like to have their car back to normal condition from the date of purchase. This is all available through the dealership creating comfort, reliability, while developing

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