...Ethics, Financial Benchmarking, Financial Trend Analysis, and Ratio Analysis. Unit 2 Term Paper Business ethics is the appropriate business guidelines and customs regarding debatable issues, like the way a CEO runs his company, illegal stock trading, corruption, business social and monetary obligations. The government’s authorities frequently enforce business ethics, still there are times when businesses alone will use a straightforward structure that organizations can abide by so that they simply may benefit the public interest (investopedia.com, 2013). Article Review The first article chosen for this assignment, is Betsy Gallup’s article Ethics Are an Important Part of Running a Health-Care Facility, and she explains ethics as having three components: independence, integrity and objectivity (2009). The article continues by explaining ethics in the healthcare sector; as patients’ at a healthcare facility or hospital we expect to receive fair and ethical care from the facilities medical professionals attending to us. One expects the same ethical behavior from the healthcare workers that handle the coding and billing for one’s hospital stay (Gallup, 2009).Gallup tells us that the...
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...Within a health care organization, communication is encouraged for better understanding and is essential for success. Effective communication is vital between staff and the patients, as the patients look to the staff for their medical care. If communication is lacking in one area, errors ensue, and the health of the patient is potentially put in jeopardy. A health care facility shares its knowledge through communication. The techniques in which the organization shares that knowledge can be either effective or ineffective. According to Lombardi and Schermerhorn, (2007), “the organization structure is the system of tasks, workflow, reporting relationships, and communication channels that link the diverse parts of an organization.” (page 54). Effective techniques in sharing important information and knowledge includes the organization structure. A functional structure is vital to a health care organization so that groups within the facility can communicate their knowledge with other staff members or departments within the facility. Functional organizations are traditional business hierarchies in which tasks are grouped by functional area. By developing a formal structure, an organization can achieve outstanding results such as successful dissemination of information among departments, delegation of duties, and outstanding patient care. The health care facility where I work uses a combination of a functional organization and a matrix model. The functional part of the organization exists...
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...Regulatory paper based on Joint Commission/Prison Health HCS 430 Ensuring health care practitioners and facilities promote safety, legal compliance, and quality patient services. If regulations with accreditation were not sufficient in health care, safety comfort would not be provided to patients/clients. JCAHO Also known as Joint Commission Accreditation health care organization which conducts survey done on site that complies as well verify the continuous standards of improvement for joint commission. The JCAHO ensures that health care providers and facilities are maintaining the required standards of care in place by the regulatory agency. JCAHO is constantly providing the most update in improvements in medical facilities History of JCAHO of Health Care Organizations In 1910, Ernest A. Codman, M.D., found that many health care practitioners were practicing medicine that was outside their scope of training. It was then that he “proposed the end result system of hospital standardization. Codman thought that if hospitals were to track every patient and the patient were treated long enough it could be determined whether the treatment was effective and use the results to improve care In 1913, the American College of Surgeons (ACS) was established and standards for hospitals were developed in the early 1917 by ACS. In 1918, the Surgeons’ of American college began first inspection within hospitals and found that only 89 out of 692 hospitals met the minimum standard...
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...essential to the success of the health care system today. The role of pricing is to give the product or service its image. A health care facility that has quality products and services has to make sure that they also have a good pricing mix to attract new customers and to appeal to its customers loyalty. In today's society, customers are beginning to be sensitive to pricing of products and services because of the economic change. With the rise in prices, loss of employment and the health insurances issues on the minds of citizens in the United States, many are now searching for the best service or product that they can obtain for less. This paper will display the importance of pricing strategies and the use of intermediaries in the health care system. It. will explore the concepts of pricing strategies and marketing channels and their relevance to the health care system. Explain at least four of the seven steps for setting an initial price for a product or service, In the past, many physicians, customers and health care professionals thought it to be unethical and unprofessional to market the sales of health care products and services (Kreidler, 2008). The following will addresses how the health care facility can be successful in marketing its products and services. :These next four steps will show the importance of price setting. Selecting the Pricing Objective is when the health care facility positions its market offering. To obtain this, the facility must pursue five major...
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...Summary HCS/451 Health Care Quality Management and Outcomes Analysis Quality Management Quality management is a systematic and continuous process that organizations use to deliver products and services that meet or exceed customer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care and services, as well as to address problems in patients’ outcomes. The medical field tends to use quality management to focus on patient and staff safety, reducing medical errors, and avoiding or decreasing morbidity and mortality rates. In order to improve the quality of a facility requires the entire facility to be in consensus about what the definition of quality means, who is responsible for it, and how the employees in the facility should communicate with one another about any quality issues that may arise. Quality management requires top management commitment and a flow down through all other employees of the organization. It is a planned, organized, and systematic approach to the improvement, monitoring, and analysis of an organization’s performance. Purpose The purpose of quality management is to help organizations improve their performance by eliminating poor quality of service rather than by trying to fix the results after the service has already been given. Quality management allows an organization to continually improve the quality of patient care and services provided...
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... HA 575: Healthcare Marketing Unit 9 Assignment: Marketing of Acute Healthcare October 03, 2017 Monika Nanchahal Good Healthcare Facility Downingtown, PA. 19335 9/02/2017 Barbara Greene Chairman of the Board of Directors Chester County Chamber of Commerce 123 W Street, Downingtown, PA 19335- Dear Mrs. Greene, REF: A PROPOSED MARKETING STRATEGY FOR DOWNINGTOWN HOSPITAL I am writing this letter to introduce that my name is Monika Nanchahal and It gives me immense pleasure to announce the upcoming grand opening of my new Acute Care facility called Good Care Facility in Downingtown. I am hoping this fill the needs of the Chester County people as they must travel distantly for their treatment....
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...Health care administrators are the core of every health care facility. Healthcare administrators focus on the ins-and-outs that make the functioning of every health care facility run smoothly. Health administrators must have organization skills and a strong background in both healthcare and management. The must be driven, organized and knowledgeable in the health care field. Health care administrators monitor all aspects of a health care organization. They plan, coordinate, direct and supervise the delivery of health care in the organization. With out Administrators, it would be difficult to maintain a smooth running health care organization without someone monitoring the rules and regulations that should be followed on a daily basis. As a Health Care Administrator, there are many challenges that are faced every day and becoming and Administrator is my goal after graduating. Health Care Administrators manages and directs health care facilities and hospitals. Depending on the type of organization, size and facility that is being run, their duties vary. There role is vital in health care organizations with managing, directing, planning, materials management, personnel administration, financial administration and public affair roles. Administrators have other challenges such as recruiting and retention of health care professionals as well as dealing with trends in the workforce. They deal with retention and staffing issues, shortage of staff and staff turnovers. Their duties...
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...merging facilities to exist as one. The new organization mission and vision must be defined and communicated. There will also be a need to redesign and redirect nuisances, task, and job performance measures. The merger between Health care Facility A and Health Care Facility B was initiated six months ago. The merger created the Open Health Care Facility. This facility was forced to eliminate jobs because of duplicate positions and job responsibilities. Each health care facility contributed their own area experts in all fields and to align the staff with the budget allocations, staffing was reduced tremendously. There have been changes in the organizational structure, changes and enhancements in processes and production, and changes in the quantity of staff members. The newly structured administration sees a need for a redesign of patient care delivery because of all the changes and enhancements implemented. A suggestion was made to use the universal worker concept. Consider the words universal worker in a health care facility. This could mean that one person is capable of doing all task in every position and department. Can you say “burn out”? Burn out of employees could be one reason why the universal worker model often failed in other organizations. This paper will address an effective method of job redesign, why universal workers will not be effective, and what other work processes and performances must be considered when electing to redesign patient care delivery...
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...brain child of managed care was adopted in the 1973 to counter the high cost of healthcare provisions. The sole purpose of managed care was to provide effective and quality medical care to patients at reduced cost. It entailed choosing a doctor that would have been responsible in providing the medical facilities to patients with minimal charges since the companies providing such services had a contract with the organization. It was first targeted to provide medication to the timber workers, the miners and the residents residing in the rural who were unable to get affordable healthcare. The managed care has then been consumed and accepted by the American citizen as well by the providers. It is a common practice that has been promoted across...
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...Chapter 7: Outpatient Services and Primary Care Ambulatory care Outpatient services, including (1) care rendered to patients who come to physicians’ offices, outpatient departments of hospitals, and health centers to receive care; (2) outpatient services intended to serve the surrounding community (community medicine); and (3) certain services that are transported to the patient. Community-oriented primary care Health care that incorporates the elements of good primary care delivery and adds a population-based approach to identifying and addressing community health problems. Complementary and alternative medicine The broad domain of all health care resources other than those intrinsic to biomedicine. Gatekeeping The use of primary care physicians to coordinate health care services needed by an enrollee in a managed care plan. Hospice A cluster of special services for dying persons (those with a life expectancy of six months or less), which blends medical, spiritual, legal, financial, and family-support services. The venue can vary from a specialized facility to a nursing home to the patient’s own home. Medical home Patient-centered care based on the principles of the Chronic Care Model-that is, use of evidence-based guidelines, application of appropriate health information technology, and use of “best practices”-that seeks to consistently and reliably meet the needs of patients while being accountable for the quality and value of care provided. Outpatient Services provided...
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...Hospital Corporation of America (HCA) Analysis CPT Christopher F. Drum, CPT Scott Stokoe, LTJG Ann-Marie Noad U.S. Army-Baylor University Graduate Program In Health Care Administration A paper submitted in partial fulfillment of the requirements for HCA 5325 Strategic Management of Health Care Organizations 12 December 2003 Executive Summary Hospital Corporation of America (HCA) is a well-established, international health care industry leader that provides patient services on two continents. Ranked number one in both sales and profit rankings, HCA continues to provide quality health care as it expands into new markets. HCA provides its primary services through a variety of venues. In addition to its patient care mission, HCA has joined with the Federal government to provide education and scholarship programs. A strategic assessment of HCA was conducted to examine its current business strategies. A strengths, weakness, threats, and opportunities (SWOT) analysis indicated that HCA’s internal strengths outweighed its weaknesses and the external threats outweighed the opportunities. HCA’s current mission and values statements are sufficient to support its success, but improvements can be made in each. Primary strategic emphasis is through an application of expansion and maintenance of scope adaptive strategies. Secondary efforts include a limited application of market entry and competitive strategies. Applying a threat, opportunity, weakness, and strength (TOWS)...
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...-Legal Issues in Health Law and Compliance Instructor: Patrick Nicovic Date: April 1, 2013 Article Case Law Search Health care providers and organizations have a legal and an ethical responsibility to provide protection to patients against infectious diseases. Health care facilities whom fail to provide efficient infection control precautions puts patient's safety at risk resulting in a SARS outbreak. “Improper sterilization of equipment exposed patients to diseases including HIV, Hepatitis, and bloodstream infections that risk patient safety” (Bailey & Ries, 2010, p. 141). A hospital, organization, or health care facility acquired infection exhibits signs as little as three days after a patient is admitted. Infections that occur in a hospital are defined as Nosocomial infections. Ineffective infection control can create safety concerns for patients because the result in most cases is the patient dying. Infections obtained in a medical facility are usually resistant to antibiotics. “Bloodstream infections (BSIs) are major causes of morbidity and mortality On the basis of data from death certificates, these infections are the 10th leading cause of death in the United States” (Wisplinghoff, Bischoff, Tallent, Seifert, Wenzel & Edmond, 2004, p. 309). Many lawsuits happen because of poor safety precautions. “Health Grades Inc., a U.S. company that evaluates safety and quality concerns in health facilities, reported that rates...
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...head: Evolution of Health Care Information Systems Evolution of Health Care Information Systems HCS 533 Health Information Systems Tana M. Daniel Steven Fowler January 31, 2011 Evolution of Health Care Information Systems Bridging the gap in health care information technology will promote safe, proficient, patient-focused, and effective patient care in a timely manner. In this paper the subject is to examine two contemporary health care organizations and compare and contrast several features that will include the type of information systems currently in use, analyze the transmission of data 20 years ago and how the exchange of data today. In addition, this paper will cover two major events and technology advances that have influenced current HCIS practices. Five information systems seen in health care organizations are (Wagner, 2009) 1) computerized provider order entry 2) medication administration 3) telemedicine 4) telehealth, and 5) personal health records (p. 121). Each system can provide quality improvement, improve patient safety, and be cost effective. Skilled Nursing Facilities have made significant changes over the last 20 years, in comparison to now. Looking at a skilled nursing facility present time versus a skilled nursing facility operation of Dunseith Community Nursing Home in North Dakota 20 years ago. With the implementation of new rules and regulations, this requires skilled nursing facilities to focus on quality...
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...healyh care paper Prison Health Care Paper Tinamarie Edwards July 11, 2012 HCS/430 Legal Issues in Health Care: Regulation and Compliance Terry Matherne Introduction Prison health care is caring for the inmates in prisons and correctional facilities around the United States. Even though a prisoner is incarcerated does not mean that a prisoner should receive any different care than a person outside the prison. The federal prison population around the United States was 217, 806 (U.S. Department of Justice, 2012). The federal agency that would handle the health care is the National Commission of Correctional Health Care (NCCHC). This agency was created in the early 1970’s as a result of a study done by the American Medical Association, which proved the correctional facilities had inadequate health care for the inmates (National Commission for Correctional Health Care, 2012). The study also showed the correctional facilities did not flow national standards as far as the health care to the prisoners. The mission of the NCCHC is to improve the quality of health care provided to inmates and the commission has the support of several other organizations such as the Academy of Pediatrics, The American Dental Association, The American Medical Association, The American Bar Association just to name a few. Structure of the Agency The structure of the agency is very important for the agency to continue the mission of the organization. The organization has...
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...related to prevention and monitoring of communicable diseases will be identified. The impact in which this organization protects and serves the health industry and its communities will be revealed. A primary health care organization that is directly responsible for reporting to the disease control agency will be described. The correlation between both the Center of Disease Control (CDC) and ProMedica Health System (PHS) will be presented as to their responsibilities and purpose in providing controlling, monitoring, evaluating, research, and education services while following regulatory health care guidelines will be presented. Introduction Regulatory agencies play an important and vital role in securing the protection, safety and welfare of our nation’s population. People, agriculture, health care industries and its affiliate employees need guidance and resources to protect the nation from dreadful diseases. Efforts to ensure the safety of the nation in the face of all kinds of diseases are developed through regulatory agencies such as the Center for Disease Control (CDC) (cdc.gov.od). Health care organizations that impact the regulatory agencies objectives of evaluating and monitoring conditions within disease control measures are found in associative organizations such as ProMedica Health System (ProMedica) as well as state and local governmental organizations. The CDC introduces the regulations, guideline and services available to our growing industrialized communities...
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