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Organizational Analysis

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Organizational analysis

Hospital AB and Health Center is a community based acute care general hospital. The hospital is proactive in seeking methods to identify and provide all sources of community benefit and charity care. The mission of the hospital as stated in administrative service manual policy 726 (2005) is “With caring and compassion, we will improve the health and quality of life of the people we service.” The purpose of existence of the hospital is the commitment to patients and community to first understand their needs, second to provide services that meet these needs; and third, the recognition that service and clinical excellence are only achieved if they are delivered with caring and compassion. The strategies developed for achieving these purpose are invest in high performing people, innovation and implementation, superior quality and service, know patient and customer needs, and meet budgets. Hospital AB integrates the values such as dignity, collaboration, justice, stewardship and excellence into all the services being delivered. The key behaviors identified are honor commitments, take ownership, value individual differences, help others succeed, exceed customer expectations and inspire others to do their best (unknown author, 2005). The 347 bed hospital is an affiliate of Catholic Healthcare. For over 80 years, hospital AB and Health Center has grown along with the community and has evolved into one of the region's major healthcare providers. The hospital has tertiary care services in heart disease treatment and cancer care. The treatment services offered by the hospital include emergency services, out patient care, out patient and inpatient surgeries, medical surgical and cardiac intensive care units, women’s services, neonatal nursery, longterm care and home health. The diagnostic services include clinical...

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