Premium Essay

Organizational and Behaviour

In: Business and Management

Submitted By Believe123
Words 3093
Pages 13
Mashama Pearce

LO1: Understanding the relationship between organizational structure and culture.

1.1: Briefly define different types of organizational culture. How would you describe the culture at Greenscape? Under the different types of culture, what type of culture do you think is evident in Greenscape?

* A dominant culture is where the same opinions and values are conveyed and shared by the majority of the organizations members. * Subcultures are mini-cultures within an organization, typically defined by department designations and where separated geographically. * Core Values are the main values that are accepted throughout the organization. * A strong culture is a culture where its core values are intensely held and widely shared.
As quoted by Edgar H. Schein, a former professor at the MIT Sloan School of Management: “Organizational culture is the pattern of basic assumptions that a given group has invented, discovered, or developed in learning to cope with its problems of external adaptation and internal integration, and that have worked well enough to be considered valid, and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems (Schein, 1984).”

The culture at Greenscape evidently is people oriented and all the staff seem to get on well and they seem to be more like a family than colleagues. Lita Ong seems to have paternalistically taken on the role as a parent to her employees by making sure their needs came first. It is clear that Greenscape exudes a pleasant welcoming atmosphere for both staff and customers

The culture at Greenscape is very friendly and team oriented, because it seems that unlike many companies worldwide, Greenscape clearly has a people culture, this view is supported by the definitions of Charles Handy, an Irish author and philosopher

Similar Documents

Premium Essay

Organizational Behaviour

...Organizational Behavior Overview Organizational behavior seeks to explain the function of complex organizations and predict the outcomes of changes to their components or underlying dynamics. It is most often applied to private-sector businesses, but it can also be used to describe the dynamics of government agencies, religious organizations and even municipalities. The study of organizational behavior requires a multi-disciplinary approach that draws upon decades’ worth of sociological and psychological research. As opposed to human resource management and its related field of study, which focuses on recognizing individual actors’ motivations and controlling their behavior accordingly, the academics and business professionals who explore the science of organizational behavior seek to explain the broader outcomes that these actors produce. Organizational behavior can be broken into two broad categories: “micro-level” dynamics and “macro-level” outcomes. The former concerns the interactions of individuals within small groups tied to a larger organization while the latter concerns the interplay of entire organizations within a sector or industry. Organisational Behaviour: What You Need to Know The study of organizational behavior is a by-product of the Industrial Revolution. Although nominal theories of efficiency have existed since ancient times, early-modern economist Adam Smith is generally considered to be the grandfather of organizational behavior. His seminal work on...

Words: 12212 - Pages: 49

Premium Essay

Organizational Behaviour

...Organizational Cynicism Q-1) Why organizational cynicism prevails in most of the organization? Cynicism Is On the Rise Research over indicates that cynicism is on the rise which affects society as well as business. As one research depicts that Cynicism not only affects society at large, but also is widespread among organizations in the United States (Dean, Brandes, & Dharwadkar, 1998; Kanter & Mirvis, 1989), Europe, and Asia (Kouzes & Posner, 1993). Research reports that cynicism in organisation hurts the competitiveness and ability to accommodate today's needed organizational change. Paul J. Rosen (Hendrick, 1993, p. E1:2), President of the American Institute of Stress, indicates that recent, dizzying changes in technology and the economy are causing unprecedented burnout, cynicism, sickness and absenteeism. About Cynicism Cynicism is an attitude characterized by hopelessness, frustration and disillusionment. It is also related to contempt, disgust, and distrust (Andersson, 1996; Andersson & Bateman, 1997). The central belief associated with cynicism is that principles of honesty, fairness, and sincerity are sacrificed to further the individual's self-interest. This underlying self-centered purpose is believed to lead to actions based on hidden agendas and deception (Abraham, 2000). This strong negative attitude permeates America’s corporations and is currently blamed for a multitude of unfavourable organizational outcomes. Thus, cynicism is recognized as a growing problem...

Words: 3504 - Pages: 15

Premium Essay

Organizational Behaviour

...IDP Unit 3: Introduction to Organisational Behaviour Learning Outcomes You should be able to explain at least two of the following at the end of the session: • Define organizational behavior (OB). • Explain why managers require knowledge of OB. • Identify the contributions made by major behavioral science disciplines to OB. What is organisational behaviour? • It examines the impact individuals, groups and structure have on behaviour within the organisation, and how that knowledge can be applied in order to achieve the aims and objectives of the organisation (Robbins 2009) ! • An interdisciplinary body of knowledge and field of research which examines how organisations, behaviour of people within organisations, and salient features of their context and environment, evolve and take shape, why all these things happen the way they do, and what purposes they serve (Buchanan and Huczynski 2010) What is an Organisation? • A social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals (Robbins 2009) Features of an organisation • Social arrangements : organisations are often classified as social arrangement with a clear set of objectives of achieving controlled performance in pursuit of collective goals ! • Controlled performance: Organisations must set standards, be able to measure performance, compare actual with standard, and take collective action...

Words: 492 - Pages: 2

Premium Essay

Organizational Behaviour

...Organizational Behaviour (BAM – 317) Assignment Topic: * Group Dynamics with example. * Current trends in the field of organizational behaviour. Submitted to - Mr P. S. Lakhawat Submission date -: 18th March’2015 Submitted by -: Himanshu Sharan P.Id -: 12BTCSE052 Stream -: B.Tech CSE 6th Sem. * Group Dynamics with example Kurt Lewin a social psychologist and change management expert, is credited with coining the term "group dynamics" in the early 1940s. He noted that people often take on distinct roles and behaviours when they work in a group. "Group dynamics" describes the effects of these roles and behaviours on other group members, and on the group as a whole. The phrase "Group Dynamics" contains two words -: I. Group- a social unit of two or more individuals who have in common a set of beliefs and values, follow the same norms and work for an establishable common aim. The members of the group share a set of common purpose, tasks or goals. II.  Dynamics- the flow of, coherent activities which as envisaged, will lead the group towards the establishment of its set goals. Group dynamics deals with the attitudes and behavioural patterns of a group. Group dynamics concern how groups...

Words: 3913 - Pages: 16

Free Essay

Organizational Behaviour

...CHAPTER 1: Communities of practice: Informal groups bound together by shared expertise and passion for a particular activity or interest. Contingency approach: The idea that a particular action may have different consequences in different situations; that no single solution is best in all circumstances. Contingent work: Any job in which the individual does not have an explicit or implicit contract for long-term employment, or one in which the minimum hours of work can vary in a nonsystematic way. Employability: The "new deal" employment relationship in which the job is viewed as a temporary event, so employees are expected to keep pace with changing competency requirements and shift to new projects as demand requires. Environmental scanning: Receiving information from the external and internal environments so that more effective strategic decisions can be made. Ethics: The study of moral principles or values that determine whether actions are right or wrong and whether outcomes are good or bad. Globalization: Occurs when an organization extends its activities to other parts of the world, actively participates in other markets, and competes against organizations located in other countries. Grafting: The process of acquiring knowledge by hiring individuals or buying entire companies. Intellectual capital: The knowledge that resides in an organization, including its human, structural, and relationship capital. Knowledge management: Any structured activity...

Words: 1105 - Pages: 5

Premium Essay

Organizational Behaviour

...According to Max Weber (1947) organizational behaviour is a network of human interactions, where all behaviour could be understood by looking at cause and effect. Organizational behaviour is the study of how individuals and groups perform together within an organization. It focuses on the best way to manage individuals, groups, organizations, and processes. In layman language, the action and attitude of people in organization. Toyota Motor Corporation has often been referred to as the gold standard of the automotive industry. In the first quarter of 2007, Toyota overtook General Motors Corporation in sales for the first time as the top automotive manufacturer in the world. Toyota reached success in part because of its exceptional reputation for quality and customer care. Despite the global recession and the tough economic times that American auto companies such as General Motors and Chrysler faced in 2009, Toyota enjoyed profits of $16.7 billion and sales growth of 6% that year. However, late 2009 and early 2010 witnessed Toyota’s recall of 8 million vehicles due to unintended acceleration. How could this happen to a company known for quality and structured to solve problems as soon as they arise? To examine this further, one has to understand about the Toyota Production System (TPS). TPS is built on the principles of “just-in-time” production. In other words, raw materials and supplies are delivered to the assembly line exactly at the time they are to be used. This system has...

Words: 280 - Pages: 2

Premium Essay

Organizational Behaviour

...Helps Coca-Cola Executives ... www.mhhe.com/business/management/updates/mcshane/.../ch18.mhtml‎ * * ORGANIZATIONAL BEHAVIOR by Steven L. ... One of Douglas Daft's first tasks asCoca-Cola's new CEO was to cut one-fifth of the workforce. The goal wasn't ... 2. Coca Cola Organizational Behaviour Free Essays 1 - 20 www.studymode.com/.../coca-cola-organizational-behaviour-page1.html‎ * 20+ items - Free Essays on Coca Cola Organizational Behaviour for ... Coca Cola Organizational Theory subsequent paper contains a ... Coca- Cola Organizational And General Issue have been overlooked by ... 3. Organizational Behavior Coca Cola Free Essays 1 - 20 www.studymode.com/.../organizational-behavior-coca-cola-page1.html‎ * 20+ items - Free Essays on Organizational Behavior Coca Cola for students ... its part, archrival PepsiCo has a 31.6 percent market share. (Vault 2002) The ... very thankful to you as you Assigned us this report on ROLE OF THE FORCES ... 4. Coca Cola Organizational Theory - Scribd www.scribd.com/doc/20200601/Coca-Cola-Organizational-Theory‎ * * Sep 25, 2009 - Coca Cola Organizational Theory - Free download as PDF File (.pdf), Text ... Is behavior in the organization very standardized, or does mutual ... 5. Organizational Structure of The Coca-Cola Company - Scribd www.scribd.com/.../Organizational-Structure-of-The-Coca-Cola-Compan...‎ * * Sep 15, 2010 - The Coca-Cola Company 2010 This document...

Words: 408 - Pages: 2

Premium Essay

Organizational Behaviour

...newagepublishers.com CONTENTS xvii Dedicated to My Parents Shri Gopalrao and Gayabai Kondalkar This page intentionally left blank Preface Globalisation, technology advancement, open market system and desire of human beings to excel in the field one works has increased competitiveness and resultant work stress. Management of human behaviour and chanalizing it into correct direction has become important. Application of motivational theories, art of leadership and skill of redesigning jobs and modification to organisational structure is an on going process that facilitates positive work environment leading to increased job satisfaction of employees, greater productivity and organizational growth. Due to scientific advancement managing human resources is more challenging. It has been observed that everybody wants to catch up with next higher strata of life style. Social obligations have increased and so has increased the purchasing power, thanks to financial institutions who are doing a tremendous business of financing individuals. This situation has led to designing an appropriate situational model of managing human behaviour in varying conditions. There is no specific model for...

Words: 149242 - Pages: 597

Premium Essay

Organizational Behaviour

...Date: 7th Feb 2010 Individual Assignment II ORGANIZATIONAL BEHAVIOUR Bipin Ratna Shakya EMBA FALL 09 FIRST SEMESTER Ans: 1 Our organization primary objectives regarding employees is to devote their maximum working hours to the organization. This is because our organization deals with recruiting people to abroad countries. The work itself requires high demand for working hours from the employees. Working 8 hours a day is not sufficient enough for the organization to achieve their targets. So, our organization uses various tools of motivation in order to increase the working hours of employees and also not discouraging them with their works. The tools are: • Pay roll, incentives and extra payment(overtime): Normally in our organization out of 30 days 20 days the employee need to work extra hours. Every month there are at least 2 major interview held for recruiting people. So, during these interviews working 8 hours is not sufficient. So, management has decided to pay extra for employee working extra hours. Every employee should exceed at least 10 hours extra time per week in order to be eligible for the overtime payment. So, during these periods the manager responsibility is to evaluate and keep record of all the employees working hours, their contribution during there hours towards the work. In someone is found to be shirking in the job then the action should be taken accordingly. This evaluation also makes the plus point for the jobs for their salary increment...

Words: 863 - Pages: 4

Free Essay

Organizational Behaviour

...Organizational Behavior As part of an organization, employers and employees are constantly posed with challenges of making the rational decisions so as to reach an optimal outcome for the business. However, research has repeatedly demonstrated that in the real world, most decision making in organizations are not completely rational. Person perception is the main issue in organizational behavior and decision making for the fact that based on M.J. Martinko et al.’s (2007) assertion the limited information or immediate impressions of employee performance could result in an inaccurate perceptual judgment made by the employers. In an attempt to explain the ways in which people form perceptions about each other, this essay will examine the influence of the attribution theory towards decision-making and illustrate three common biases and errors that distort the attribution formation through the application of three mini-case. This essay will also discuss the importance of attribution theory in relation to organizational behavior as well as decision-makers in organizations. Attribution theory is concerned with how individuals perceive and infer causality (Robert E. Ployhart and Crystal M. Harold, 2004). Johns et al. (2007) also state that the attribution theory is an attempt when individuals observe behavior to determine whether it is internally or externally caused. Internally caused behaviors refer to the behaviors which are under individual control while externally caused...

Words: 1239 - Pages: 5

Premium Essay

Organizational Behaviour

...Organization Structure Diagram 2.1 Organizational Chart : Business Process & Product Development Section ISD - Maybank ISD Consumer Banking Consumer Banking Computer BPPDS Security and WAN Info Data Application Application Operations QA Management CIF Electronic Banking Current Account Savings Account Fixed Deposit & Loans Remittances ATM Personal/CA Autophone Islamic CA E-Pos Corporate CA Maybank2U.com Diagram 3.2 Below Illustrates The Critical Interdependency Mr. Praveen Entails. INTERNAL INTERACTORS EXTERNAL INTERACTORS MR. PRAVEEN T-System AT&T The Table...

Words: 434 - Pages: 2

Premium Essay

Organizational Behaviour

...ORGANIZATIONAL BEHAVIOUR “Organizational Behavior is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.” (Robbins, Judge, Sanghi 2009, 13th edition, Prentice Hall) . From the above statement we can say that, organization behavior shows how people behave in an organization and how their behavior affects the working of the organization. To understand organizational behavior we first need to know what an organization is. According to Robbins (2006), an organization is a consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or a set of goals. Now we can clearly state that organization behavior is a distinct area of expertise which studies - individuals, groups and structure. It puts in these studies gained, in order to make organizations work more effectively and efficiently. Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. (http://www...

Words: 3714 - Pages: 15

Premium Essay

Organizational Behaviour

...Organizational Behaviour Book Notes Chapter 1 Learning Objectives: 1. Define organizations and describe their basic characteristics. Organization – social inventions for accomplishing common goals through group effort. * Social inventions – coordinated presence of people or a group of people * Goal accomplishment * Group effort – organizations depend on interaction and coordination among people to accomplish their goals. * Organizations are social inventions for accomplishing common goals through group efforts. 2. Explain the concept of organizational behaviour and describe the goals of the field. Organizational Behaviour – the attitudes and behaviours of individuals and groups in organizations. * The field of organizational behaviour is about understanding people and managing them to work effectively. * The field of organizational behaviour is concerned with how organizations can survive and adapt to change. i. Certain behaviours are necessary for survival and adaptation: 1. they have to be motivated to join and remain in the organization; 2. carry out their basic work reliably, in terms of productivity, quality, and service; 3. be flexible to continuously learn and upgrade their knowledge and skills; and 4. be flexible and innovative. * The field of organizational behaviour is concerned with how to get people to practice...

Words: 8763 - Pages: 36

Premium Essay

Organizational Behaviour

...MASTER OF BUSINESS AND ADMINISTRATION 2015 ORGANIZATIONAL BEHAVIOUR Student’s Name : Amira Nadia Raup Lecturer’s Name : Assoc. Prof Dr Fatima M Lawal Student’s Name : Amira Nadia Raup Lecturer’s Name : Assoc. Prof Dr Fatima M Lawal 1. Describe how the field of organizational behaviour today is being shaped by the global economic, increasing racial and ethnic diversity in the workforce, and advances in technology Due to economic globalization, many organizations are now operating around the world. It adds a new dimension to multinational operations because it involves the distinction environments, social, political and economic. Therefore, communication and control becomes more difficult. The global economic, increasing racial and ethnic diversity in the workplace, and advances in technology are major driving forces creating and shaping changes on organisational behaviour field today. These factors were equally important and can affect the performance and the company's workforce. Changes in an organization will involve "3P" test performance, productivity and profitability of the organization. Generally people are difficult to accept any changes and more reactive and not responsive. Callan(1992) says that during the time of great change in strategy and organization structure, employees can experience high levels of stress affecting their work and the...

Words: 2535 - Pages: 11

Premium Essay

Organizational Behaviour

...“Coming together is a beginning, keeping together is progress, working together is success” (Ford 2011). Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups perform in organizations. As a part of our course we are required to work in groups so as to understand and practically implement the organizational behaviour theories. The whole class was divided into groups of 15. After long hours of discussion we came up with a balanced group comprising of 5 people on the basis of Belbin and MBTI test results. We carefully examined the personality traits of each of the group members in order to facilitate proper functioning of the group and to keep the conflicts to a minimum. This helped us in knowing the behaviour, thinking, knowledge, strengths and weaknesses of each other. Our first task as a group was to design an effective poster for ‘Kingfisher Beer’ representing various buyer behaviour theories. It was a great opportunity for us to work as a group since none of us is as smart as all of us together. Finally all the information was shared among the group at regular intervals and other members were free to comment on the specified topic. The arguments with effective justification were given more importance. Thus individual needs were satisfied. “If a man has the talent and cannot use it, he has failed. If he has talent and uses only half of it, he has partly failed. If he has the talent and learns somehow to use the...

Words: 1137 - Pages: 5