...1. A friend suggests that organizational behavior courses are useful only to people who will enter management careers. Discuss the accuracy of your friend’s statement. This chapter begins by saying that this book is about people working in organizations. Undoubtedly, many individuals will specialize in a distinct 1ield of study and enter careers other than management. However, they too will be members in work organizations. As such, the three main reasons for studying organizational behavior (understanding, predicting, in1luencing) will bene1it them as well. You may think of this technical knowledge/skills as providing “what” you need to know and be able to do to be successful in your chosen 1ield. On the other hand, OB knowledge bene1its everyone by addressing the people issues needed to apply technical knowledge and skills. Knowledge of OB provides valuable knowledge of “how” to address these people issues when applying accounting, marketing, engineering and other ideas in organizational settings. Ultimately, an individual’s career success is largely determined by his or her ability to understand and apply concepts in motivation, communication, team dynamics and other OB topics. 2. A number of years ago, employees in a city water distribution department were put into teams and encouraged to ?ind ways to improve ef?iciency. The teams boldly crossed departmental boundaries and areas of management discretion in search of problems. Employees working in other parts of the city began ...
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...Photo CYREL B. GAYO 059 Bgy. Sulangan, Matnog, Sorsogon +639092263294 ------------------------------------------------- cyrel_gayo@yahoo.com ------------------------------------------------- Objective: To work as a part of dynamic team in a reputable firm where hard work and sincerity are appreciated. I would be blissful to show a portfolio of my work. Personal data: Birthdate: February 8, 1994 Birthplace: Sulangan, Matnog, Sorsogon Citizenship: Filipino Religion: Roman Catholic Height: 5’ Weight: 46 kg Core Competencies: * CES NC II Holder * Good communication skills * Public relations * Computer Literate * Good in Math Educational Background: Primary: Matnog Central School (2001-2007) Secondary: Matnog National High School (2007-2011) College: * * Sorsogon State College: Sorsogon Campus (2011-2012) Course: Bachelor of Science in Electrical Engineering * Mariners Polytechnic Colleges Foundation (In Progress) Course: Bachelor of Science in Customs Administration Vocational: * Consumer Electronics Servicing(TESDA ACCREDITED ) National Competency Level II Matnog, Sorsogon May -August, 2014 Work Experience: * Community Based Monitoring System(CBMS) Enumerator Casual Employee at Matnog Municipal Office Matnog, Sorsogon (September 3 –September 28, 2012) Trainings attended:...
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...INTERNATIONAL DIMENSIONS OF ORGANIZATIONAL BEHAVIOR Review Questions 1. Identify and describe the stages of development for global corporate evolution. Global corporate evolution experiences four stages, which are domestic phase, multi-domestic phase, multinational phase, and global phase. In domestic phase, corporations in one country usually neglect the need to decrease inconvenience aroused by cultural diversity, which may makes it difficult to broaden their business or win market share in other countries with different cultural contexts. In multi-domestic phase, firms begin to cater to the needs of each market segment with different cultural backgrounds since they realize that cultural diversity is a huge challenge in business expansion. Multinational phase witnesses the expansion of global market, where a large majority of multinational firms providing identical products emerge. Thus, the need to differentiate subtle cultural differences is weakened since cost control becomes an effective way to gain profits. In global phase, cultural difference is again emphasized. The way to quickly respond to customers’ needs in any market segment in a cost-efficient production mode dominates, which makes the ability to handle multicultural interaction essential for multinational firms. 2. Identify and describe Hofstede's dimensions of cultural differences. According to Hofstede, the five important dimensions of cultural differences...
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...Consultancy Report Index Executive Summary....................................................................................................................................................1 Organisational Context ...............................................................................................................................................2 Social and Economic Contexts ...................................................................................................................................3 Theoretical Overview .................................................................................................................................................3 Methodology ..............................................................................................................................................................8 Data Sample ...........................................................................................................................................................8 Measures .................................................................................................................................................................9 Control Variables ...............................................................................................................................................9 Abusive Supervision (AS) ............................................................................................................
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...literature distinguishes trustworthiness (the ability, benevolence, and integrity of a trustee) and trust propensity (a dispositional willingness to rely on others) from trust (the intention to accept vulnerability to a trustee based on positive expectations of his or her actions). Although this distinction has clarified some confusion in the literature, it remains unclear (a) which trust antecedents have the strongest relationships with trust and (b) whether trust fully mediates the effects of trustworthiness and trust propensity on behavioral outcomes. Our meta-analysis of 132 independent samples summarized the relationships between the trust variables and both risk taking and job performance (task performance, citizenship behavior, counterproductive behavior). Meta-analytic structural equation modeling supported a partial mediation model wherein trustworthiness and trust propensity explained incremental variance in the behavioral outcomes when trust was controlled. Further analyses revealed that the trustworthiness dimensions also predicted affective commitment, which had unique relationships with the outcomes when controlling for trust. These results generalized across different types of trust measures (i.e., positive expectations measures, willingness-to-be-vulnerable measures, and direct measures) and different trust referents (i.e., leaders, coworkers). Keywords: trust; trustworthiness, commitment, integrity, citizenship Trust has become an important topic of...
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...A DESCRIPTIVE STUDY OF JOB SATISFACTION AND ITS RELATIONSHIP WITH GROUP COHESION by Mark G. Resheske A Research Paper Submitted in Partial Fulfillment of the Requirements for the Master of Science Degree With a Major in Applied Psychology-Industrial Organizational Concentration Approved: 4 Semester Credits __________________________________ Research Advisor: Dr. Mitchell Sherman The Graduate College University of Wisconsin-Stout May, 2001 1 The Graduate College University of Wisconsin-Stout Menomonie, Wisconsin 54751 ABSTRACT Resheske Mark G. A DESCRIPTIVE STUDY OF JOB SATISFACTION AND ITS RELATIONSHIP WITH GROUP COHESION Applied Psychology American Psychological Association Dr. Mitchell Sherman (APA) 05/2001 48 pages___ Manual used in this study___ This study investigated job satisfaction among full time faculty of the College of Human Development at a Wisconsin University. The research method used an anonymous survey that was voluntarily completed and returned to the researcher. The population of the study was the full time faculty of the College of Human Development at UW-Stout. Thirty-six full time faculty members participated in the study. The UW Employee Satisfaction Survey was used to measure the level of job satisfaction. The results indicate that overall the faculty of the College of Human Development at UW-Stout are satisfied with their current employment. The study determined that group cohesion does play a role in overall job satisfaction. Measures of...
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...employee behaviors that contribute to organizational goal accomplishment. It has three components: 1) task performance, or the transformation of resources into goods and services; 2) citizenship behaviors, or voluntary employee actions that contribute to the organization; and 3) counterproductive behaviors, or employee actions that hinder organizational accomplishments. This chapter discusses trends that affect job performance in today’s organizations, as well as practices that organizations can use to manage job performance. LEARNING GOALS After reading this chapter, you should be able to answer the following questions: 2.1 What is the definition of job performance? What are the three dimensions of job performance? 2.2 What is task performance? How do organizations identify the behaviors that underlie task performance? 2.3 What is citizenship behavior, and what are some specific examples of it? 2.4 What is counterproductive behavior, and what are some specific examples of it? 2.5 What workplace trends affect job performance in today’s organizations? 2.6 How can organizations use job performance information to manage employee performance? CHAPTER OUTLINE I. Job Performance A. Defined as the value of the set of employee behaviors that contribute either positively or negatively to organizational goal accomplishment 1. Behaviors are within the control of employees, but results (performance outcomes) may not be 2. Behaviors must...
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...changed over the past two decades. The introduction of foreign products has improved the quality of the local products. The lifestyle has also witnessed a major shift from the pre – liberalization years. Thus the changes that are occurring worldwide are very important and forcing organizations to change. Therefore the change agent working in a traditional organizational development framework, describing culture is the first step in a rational change process which involves moving an organization from ‘here’ to ‘there’. For the practitioner who works from a complex or living systems perspective, describing culture is also as a key part of the change process itself. The paper is an attempt to investigate as to how much a given Organizational Culture can predict the prevalent Organizational Citizenship Behaviors in three different sectors namely, Manufacturing, Banking and Information Technology. Index Term—Organizational culture, organizational citizenship behavior, correlation. I. INTRODUCTION The concept of organizational culture is relatively new and is still evolving. The discipline of organizational culture emerged from the fields of anthropology and sociology. The formal writing on the subject began by Andrew Pettigrew in 1979 from an anthropological point of view. Pettigrew focused on the concepts of myth, ritual, and symbolism in an organization context [1]. The culture is particularly important when attempting to manage organization-wide change...
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...National University of Modern Languages Institute of Business & Finance Department of Accounts & Finance Lahore Campus Final Thesis on CORPORATE SOCIAL RESPONSIBILITY AND EMPLOYEE BEHAVIOUR SUBMITTED BY: STUDENT NAME Roll No. BS (Accounts& Finance) Honors Session from ----- to -------- Thesis Report on Computer Marketing Company National University of Modern Languages Faculty of Management and Science It is hereby certified that the report has been thoroughly and carefully read and recommend to the Faculty of Management and Science for acceptance of final thesis report by name & registration #. Session (August-13 to July-14) Morning.In partial fulfillment of the requirement for the degree of B.S. (Accounting and Finance) of National University of Modern Languages Lahore. Date: 16-Oct-14 Supervisor name: Supervisor Signature: Plane Member Name: Plane Member Signature: Head of Department: Letter of Transmittal Head of Accounting & Finance Department, National University of Modern Languages, IBF Campus, Lahore. Dear Sir/Madam; It is to present you the thesis report which is executed at Computer Marketing Company as required by the university as a degree requirement for B.S. (Accounting and Finance) program. This report has been prepared in accordance with the guidelines issued by the department. It is the result of my first professional experience. This is a partial...
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...Journal of Management http://jom.sagepub.com/ The Impact of High-Performance Human Resource Practices on Employees' Attitudes and Behaviors Rebecca R. Kehoe and Patrick M. Wright Journal of Management 2013 39: 366 originally published online 8 April 2010 DOI: 10.1177/0149206310365901 The online version of this article can be found at: http://jom.sagepub.com/content/39/2/366 Published by: http://www.sagepublications.com On behalf of: Southern Management Association Additional services and information for Journal of Management can be found at: Email Alerts: http://jom.sagepub.com/cgi/alerts Subscriptions: http://jom.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav >> Version of Record - Jan 23, 2013 OnlineFirst Version of Record - Apr 8, 2010 What is This? Downloaded from jom.sagepub.com at HONG KONG POLYTECHNIC UNIV on January 21, 2014 Journal of Management Vol. 39 No. 2, February 2013 366-391 DOI: 10.1177/0149206310365901 © 2010 Southern Management Association. Reprints and permission: http://www. sagepub.com/journalsPermissions.nav The Impact of High-Performance Human Resource Practices on Employees’ Attitudes and Behaviors Rebecca R. Kehoe Patrick M. Wright Cornell University Although strategic human resource (HR) management research has established a significant relationship between high-performance HR practices and firm-level financial and market outcomes...
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...is job performance and the independent variable is the Ability Job Fit i.e. the match between an employee’s ability and the requirement of his job. Our data collection method is unstructured interview and questionnaire. A sample of 10 people was chosen for the study by non-probability convenient sampling method. The sample includes 5 employees of both multinational as well as local companies. The result shows that a high ability job fit is the most important factor behind an employee’s job performance and thus contributes to the field of organization behavior. Thus I found out in my study in a non-contrived setting that a cause and effect relationship exists between job performance and ability job fit (keeping other things constant). INTRODUCTION But in the past few years more and more important is being given to the aspects of organizational behavior. To contribute to the field of organizational behavior this report is an effort to find out the relationship...
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...more concerned about organizations with high rate in their performance, effectiveness, employee satisfaction, organizational commitment, career development and etc. Thus, organizations want employees to go behind their day-to-day job duties and exceed expectations. Literatures suggest that these extra-voluntary behaviors, called organizational citizenship behaviors, are positively related to the indicators of organizational effectiveness. Katz and Kahn (1978) mentioned that organizational citizenship behaviors can be extremely valuable to organizations and can contribute to enhance better performance as well as competitive advantage (Jahangir & Akbar 2004). The purpose of this paper is to provide a review on Organizational Citizenship Behaviors and its impacts on organizational effectiveness. The first section will define organizational citizenship behaviors and reviews some standpoints from different authors. The second section will explain the main types of behaviors. However, many behavioral patterns are likely to fall into this category, but we focus on the most important ones. Furthermore, the antecedents of the OCBs as well as its consequences will be discussed. Finally the paper will propose HR practices that can help to encourage employees to exhibit favorable behaviors and enhance effective OCBs. An Introduction to Organizational Citizenship Behavior Katz, as far back as 1964, was the one who emphasized on the need for a behavioral system that went beyond...
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...Mitigating the Adversity of Outsourcing: Outsourcing from the Employee’s Perspective Schillen & Steinke Mitigating the Adversity of Outsourcing: Outsourcing from the Employee’s Perspective Sarah J. Schillen Seattle Pacific University USA sschillen@gmail.com Gerhard Steinke Seattle Pacific University USA gsteinke@spu.edu ABSTRACT This paper explores how outsourcing activities and decisions put the well-being of the remaining employees at risk, ultimately affecting productivity and creating further costs to the employer. It highlights four potential threats to remaining employees: trust, job satisfaction, motivation, and stress. The paper provides several suggestions for mitigating these impacts, including communication to retain trust, acting ethically to ensure satisfied employees, seeking an understanding of employee perspectives to build employee motivation, and providing good planning along with training and development to reduce employee stress. INTRODUCTION Globalization provides organizations with more options than ever before. Business leaders are continuously encouraged to adapt, reevaluate, and strategically improve processes and approaches. Best practices are reinvented rapidly in attempt to keep up with market trends. The quest to recognize new methods for increasing revenue has become the inspiration for exploring new management techniques and strategies. One such rising trend in the advent of global markets is that of outsourcing. Common purposes for outsourcing...
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...TABLE OF CONTENT Sl.no | Topics2 | Page No. | 1 | Abstract | 3 | I | Literature review | 3-13 | II | Research methodology | 14-20 | III | Tools used in the study | 20 | IV | Analysis &Interpretation | 21-35 | | Demographics | 22-25 | | SEM PLS | 26-34 | | Hierarchical Regression | 35 | V | Findings | 36-38 | VI | Conclusion | 39 | VII | Reference | 40-45 | VIII | Annexure | 44-48 | ABSTRACT The study on Psychological Capital, Job Satisfaction & Organisational Citizenship Behaviour explores the association of employees psychological capital with there job satisfaction and organisational citizenship behaviour in IT sector. The study also tries to examine the mediating role played by job satisfaction between psychological capital and Organisational citizenship behaviour. A self reported paper based questionnaire survey will be conducted on employees working in IT firms in Kochi. The study was conducted among employees who were team leaders and entry level engineers employed at IT firms in Kochi. The employee with positive psychological capital and job satisfaction will exhibit organisational citizenship behaviour. Many studies have been conducted previously to identify the relationship between the variables such as on Psychological Capital, Job Satisfaction & Organisational Citizenship Behaviour. The research showed positive relation among the three variables and job satisfaction having partial mediation between psychological capital and organisational...
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... Attitude is a person’s overall evaluation of a person, or issue. It could be favorable or unfavorable towards something. It is considered along with other elements- beliefs and behaviors.Beliefs represent what we have learned or come to know through experience. As such, they are either true or represent what we think is true. Example, that working on a challenging project would bring recognition in the organization or that working after office hours would affect health and personal life while behaviors represent the actions we take with regard to a particular object or entity. Example, whether one complete the project successfully or leave the office at 6:00 PM in the evening. In the simplest case, attitudes, beliefs, and behaviors should be related but there are instances that the relation between attitudes, beliefs and behaviors is not very strong (Wiegel et al., 1974). For example, we might dislike studying, (a negative attitude) and rarely study at all (negative behavior) yet truly believe it will lead to success, yet rarely study. We could even dislike studying, be unsure whether it leads to better grades, and yet spend a great deal in studying. Hence, we can say that attitude is a complex cognitive process (Neovistas.com, 2004). Attitudes can be examined in terms of its three components: Affect, Behavioral, and Cognition. Affect consists of the emotional feelings stimulated by the object of the attitude for example: “I don’t like my boss” while behavioral are...
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