...Organizational Behavior and Communication Paper COM/530 Communications for Accountants Anne Mechail July 21, 2014 Professor Allen Sutton Organizational Behavior and Communication Paper Major organizations have two sets of values: espoused values and enacted values. An organization’s espoused values include their philosophy, mission, vision, and value statements. These are what the organization values. What the company actually does are its enacted values. This paper will briefly describe the culture of Walt Disney Company, identifying where appropriate if the organization’s espoused values align with their enacted values. It will also discuss to what extent communication within the organization is determined by the organization’s culture. Also, it will describe the role communication plays in perceptions and organizational culture by looking at how differences between espoused and enacted values can affect the perceptions within the organization. Finally, this paper will identify the role that conflict has in group communication by looking at how Walt Disney Company may use conflict to improve communication within and among their groups. Walt Disney Company, previously called Walt Disney Productions, began in 1923 with the production of silent cartoons. The company has grown in multiple businesses areas to produce and market moves, television programs, theme parks, character merchandise, as well as other areas all under the well-known Disney name. Along with...
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....Individual Assignment: Organizational Behavior and Communication Paper Research paper 2 Points of Research 1- Leader ship style in Google. 2- The affect of leadership style on group communication. 3- Source of power found in Google. 4- How this source of power affect group and organization communication. 5- Google culture. 6- The motivational theory that would be effective within that culture. 7- Evaluation of the role of communication as an element of this theory. 8- Describe the commitment of the workforce to Google. 9- Relationship between the commitment and the communication. 1-leadership style in Google My researches about Google leadership style. I find out that leaders using transformational leadership style and this is one of my own favorite styles. That's because the leaders increase the satisfaction and the moral between the employees. The leader that uses this type of leadership they motivate and they give intellectual simulation. Plus, they have taken in considerations the individuals as well. If we also take a look about the qualities of the transformational style when we see that this style encourages the workers or the employees to be more innovative and creative. By opening the channels of communication, That is less a stressful and more casual and this allows the ideas between the group members to be reach and understood more easily also, the transformational style It is helping and building trust among the employees...
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...Organizational Behavior and Communication Paper Name Here COM/530 Monday, August 27, 2012 Professors Name Here The American Red Cross is a nonprofit organization was founded in 1881 by Clara Barton. The focus of the American Red Cross is to help in times of disaster as well as filling the needs of community members through the caring support of volunteers providing their gifts of time and talents to service in the time of need. Their mission statement is "a humanitarian organization led by volunteers and guided by its congressional charter and the fundamental principles of the International Red Cross Movement, will provide relief to victims of disasters and help people prevent, prepare for and respond to emergencies" (Kanter, 1998, p.19). The American Red Cross is an ever changing organization and throughout the years continues to provide relief to disaster victims as well as the nationwide provider of blood and tissue services. Communication within the American Red Cross is essential to developing the ability to respond quickly to situations of emergencies and disaster relief. In times of crisis it is important for the organization to have plans set ready for action and quick decision-making abilities. In an organization, such as the American Red Cross communication is a vital role to the perception of volunteers and the few paid employees have regarding working for the organization. Perception is defined as "a process by which individuals...
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...company’s main values are along with what their goals are. The goals along with the values that are set by the company will normally act as a foundation of the guidelines that the company sets for themselves. There are times when the guidelines that are set by the company are not followed as they should be. The company Southwest Airlines is one of the major air transportation that is provide in the United States. The organizational culture for the company Southwest Airlines is tended to be more toward having extraordinary customer service. They are also more employees’ oriented (Southwest Airlines Co.). The key to an organizations being successful is to have excellent communication skills. If the company is having trouble with communicating between management to employees that then the goals along with the values that are set forth by the company then they are not going to be met. The best idea for a company is to have an open communication line that goes between the two: both the managers and the employees. No matter how affective you set up your communication within a company there is always a chance that there will be a conflict. These conflicts can result from human motivations, human emotion, disagreement on how they should proceed, and political philosophy. If conflict does happen there are things that a manager can do to defuse then such as empathy, listening and exploring. Empathy is an expression of understanding and concern for the other person’s position (Kenneth...
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...Southwest Airlines, Inc. Introduction Southwest Airlines was established in 1967 by entrepreneur Herb Kelleher. Headquartered in Dallas, Texas the name Southwest Airlines was adopted in 1971. Southwest Airlines today has set the bench mark for many other Airlines trying to catch up to the innovation that has taken place over the last 35 years. Several of the key elements of Southwest’s success is their Mission Statement “Low Fares and Spartan Service” and their dominating Philosophy of “Peanut Fares, Peanut Meals, and Peanut Jokes.” So what does Southwest Airlines value? Like most companies the answer to this question would be our customers of course, but not Southwest Airlines they value their employees, they see their employees as their number one customer. Which brings us to the interesting topic of Southwest’s culture. Southwest Airlines Culture is unlike many of numerous companies in the USA where they have implemented and formalized “quality management programs” and they failed because they were “programs of the month.” At Southwest Airlines implementing “quality” throughout the company is not the result of a formalized program but required cultural change in the way they conduct their daily activities. The main requirement of “doing it right the first time” is integrated into the daily activities or culture of the company. The chairman of the board and president of a company has established the tone for quality in not only what they communicate but also in...
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...Organizational Behavior Terminology and Concepts Paper Organizational Behavior Terminology and Concepts Paper An organization is a group of individuals that work together with common goals and vision. The people within these organizations are the driving force that are made up of CEO’s, Controllers, CFO’s, managers, employees. These organizations also include external influences like that of customers, distributors and venders and the like. It is the organizational culture, organization behavior, ethics and communication that makes these organizations stronger and keep integrity at the forefront of the organization’s mission, values and principles. Within this paper the areas of organization; culture; behavior; ethics; and communication will be elaborated on and examples provided. Organizational Culture Organizational Culture is the outcome of the internal environments and beliefs along with values that influence the behavior of organizational members as a whole. The more solid and stronger the organizational culture the more well-developed and well-communicated the beliefs and values will be, hence the organizational vision is clearly presented for future endeavors. ” Organizational culture is the sum total of an organization's past and current assumptions, experiences, philosophy, and values that hold it together, and is expressed in its self-image, inner workings, interactions with the outside world, and future expectations.” ("Organizational Culture", 2011). The...
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...Running Head: ORGANIZATIONAL BEHAVIOR PAPER Organizational Behavior Paper University of Phoenix MGT 307 April Organizational Behavior Paper Organizational behavior is very important to company’s since the behavior of the company reflects on the company’s performance. Organizational behavior to a company can also be called the companies ethics, which allows individuals to understand what ethics are being held by the company through organizational culture, behavior, diversity and the organizations communication styles. Organizational culture play a major role in an organization, it is considered the foundation, format and beliefs of the organization. A true definition of organizational culture is a set of beliefs, values, and personalities that represent the unique character of an organization. An attributes that contribute to organizational culture and is very important is respect in the organization no matter race. Respect is what allows people to communicate; respect within each other allows growth and shared knowledge. Employee pride is also a great attribute for a company to maintain, the higher employee morale is the more productivity there is within the company and its employees. A company the shows great company morale is McDonald’s employees. McDonald’s emphasis to its employees to always have a smile, greet customers and have an inviting attitude to want the consumer to come back. McDonald’s ensures...
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...Organizational Behavior Terminology and Concepts Michael D Bishop MGT/307 August 1st 2011 Dr. Robert Kight University of Phoenix Organizational Behavior Terminology and Concepts To be effective all organizations needs to achieve the goals and objectives presented. When meeting these goals and objectives, people makes the difference how effective organizations perform. This paper will discuss the following key concept and terminology on Organizational culture, Organizational behavior, Diversity, and Communications as it relates to people in an effective organization. The paper will also describe each concept’s observable aspects and it would provide a brief analysis of the culture and behavior of the Metro bus. In the United States of America Metro bus is the sixth largest bus transportation system and is a department in the Washington Metropolitan Area Transit Authority (WMATA). At Metro bus organizational culture, organizational behavior, diversity, and communications allow the organization its unique operations consistency and reliability. Organizational culture Organizational culture is embedded in the heart of an organization and developed by members with the same-shared beliefs and values. An organizational culture display how organizations adapts or integrate when identifying internal and external issues, (Schermerhorn, Hunt, & Osborn, 2008). Organizational culture has an impact on job satisfaction, which is a key factor for maintaining...
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... |Syllabus | | |School of Business | | |LDR/531 Version 4 | | |Organizational Leadership | Copyright © 2011, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course prepares students to apply leadership principles to the roles they play as managers. Students will discover more about themselves and will learn more about the connection between the individual and the organization. Other topics include organizational culture, structure, group behavior, motivation, power, politics, organizational change, and workplace conflict. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.2+10+ University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may...
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...Organizational Behavior Terminology and Concepts MGT-307 September 12, 2011 Farid Dalili Organizational Behavior Terminology and Concepts I will be discussing in this paper how the organizational culture, organizational behavior, diversity and communication is analyzed at Kaiser Permanente. I will define and explain how Kaiser Permanente uses the terminology and concepts in our hospital. Organizational Culture Organizational culture is the shared beliefs and values that make a difference in the behavior of organizational members. Culture plays an important role in stability and safety in an organization. Organization culture defines an organization's leadership and in order to understand its leadership, it is a must to first understand its culture. “Although it is relatively easy to conclude that what works well in one culture may not work as well in another, it is far harder to specify exactly how cultural differences affect things like motivation, job satisfaction, and ethical behavior.” (Schermerhorn, Hunt, & Osborn, 2008). The organizational culture at Kaiser Permanente has started a program called “Live Well Be Well” for their employees. This program has really made a big difference at our facility. The employees have better understanding of their health, motivated to come to work everyday and work ethics have improved as well. . Employees rely on culture for the ability to respond to any circumstances, culture becomes hard core in many organizations...
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...Organizational culture and behavior Organizational Culture and Behavior name MGT344 Instructor University of Phoenix Introduction This paper will discuss a few of the key components of an organization. The components include; organizational culture and behavior, diversity, communication, business code of ethics and an efficient and the importance of effective change management. This paper will provide and example of each of these components from an organization I have been employed by or am currently employed with. Organizational culture and behavior Shared values and beliefs influence each organizational member’s behavior and build the organization’s culture. These shared values and beliefs build relationships within an organization. Key concepts of organizational behavior include diversity, communication, and business ethics and planned change management. These concepts vary from organization to organization and each organization has a different culture. The development company I was employed with a last year encouraged each employee to communicate with other employees and departments. An open communication setting allowed employees to voice his or her opinions and present ideas that would be beneficial to the company and the employees Diversity According to Bateman and Snell, diversity can be defined as a characteristic of a group of people suggesting differences among those people on any relevant dimension...
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...I. II. III. IV. Course Number Title Units Course Description : MBACOG4 : HUMAN BEHAVIOR IN THE ORGANIZATION : Three (3) : The course gives an insight into the intricacies of organizational processes. It is designed to help develop the students’ awareness of their behavior and performance in the workplace as affected by their personalities, skills, potentials, job satisfaction, motivation, leadership abilities, among others. It also promotes an understanding of people and organizational dynamics which would enable the students to adapt and adjust better in the workplace. Additional topics like ethics, performance and commitment, and becoming a better employee would impress on students the ways by which they could become valuable assets to the organization. Different activities which include case studies and reaction papers bring to life the theories and concepts, while honing the students’ analytical, critical and decision-making skills. V. Objectives of the Course: At the end of the course, the business student should be able to: A. 1. 2. 3. 4. 5. Cognitive discuss the key concepts of the course. describe the different theories learned. explain the structure and design of organizations. expound on organizational processes and dynamics. describe the role of culture, groups and leaders in promoting and sustaining the quality of employee performance. 6. Discuss the implications of personality, individual differences, values, attitudes, teamwork, ethics, trust and commitment...
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...Organizational Behavior Terminology Paper Heather Ann Lattea MGT/307 June 02, 2011 Instructor Hill Organizational Behavior Terminology Paper According to Schermerhorn, Hunt, & Osborn (2008) organizational behavior "is the study human behavior in organizations," (p. 5). Learning about organizational behavior is an essential concept for every person involved in an organization, including leadership, management teams, and all other employees to understand. By gaining and understanding organizational behavior each individual involved in an organization should recognize how his or her actions add to the organizations success. In order to understand this there are some important concepts, terminology, observable aspects that must be explained to help make the learning process of organizational behavior more manageable including organizational behavior, organizational culture and diversity, and communication. Organizational Behavior Organizational Behavior also called OB for short is the study and academic discipline of understanding of individuals, groups, and structures perform in an organization. OB does this by using the scientific method to improve and empirically test generalities about behavior in organizations (Schermerhorn, Hunt, & Osborn, 2008). Schermerhorn, Hunt, & Osborn (2008) state, “Organizational behavior is an interdisciplinary body of knowledge with strong ties to the behavioral sciences-psychology, sociology, and anthropology- as well as to allied social...
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...| | |Organizational Behavior and Group Dynamics | Copyright © 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course in organizational behavior encompasses the study of individual and group behavior in organizational settings. Emphasis is placed on strategic elements of organizational behavior, workforce diversity, managing change, effective communication, and performance systems. A comprehensive review of these processes, as well as others, will allow students to examine their role in organizations. Course Materials Schermerhorn, J. R., Hunt, J. G., & Osborn, R. N. (2008). Organizational behavior (10th ed.). Hoboken, NJ: John Wiley & Sons. Robbins, S. P. & Judge, T. A. (2009). Organizational behavior (13th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall. All electronic materials are available on the student website. |Week One: Fundamentals of Organizational Behavior and Ethics | | |Details |Due |Points | |Objectives |Explain key concepts and terminology related to organizational behavior. |...
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