4. Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals? a. party b. unit c. team d. community e. organization (e; Easy; Organization; p. 6)

49. In order to predict human behavior with any degree of accuracy, what sort of variables must be taken into account? a. global b. general c. dependent d. non-reactive e. contingency (e; Moderate; Contingency Variables; p. 16)

30. Operant conditioning argues that _____. a. behavior is reflexive b. behavior is unlearned c. behavior is a function of its consequences d. the tendency to repeat a behavior is very strong e. the tendency to repeat a behavior is instinctual (c; Moderate; Operant Conditioning; p. 56)

38. Social learning theory would best describe the learning in what situation? a. An employee works through lunch several days in a row after being told by her boss that she will receive extra pay. b. A man learns how to perform yoga by watching a videotape of a yoga teacher. c. A child always addresses his grandmother politely after he is given candy as a reward for his good manners. d. A man stops wearing brightly colored shirts to work after being teased for doing so by his co-workers. e. A postal worker’s pulse rate rises whenever she approaches a house where she has been bitten by a dog before. (b; Challenging; Social Learning; p. 57) {AACSB: Analytic Skills}

54. The application of reinforcement concepts to individuals in the work setting is referred to as _____. a. classical conditioning b. self-management c. reengineering d. OB Mod e. social modeling (d; Moderate; OB