MANAGING EMPLOYEES:
MOTIVATION AT TELENOR PAK
VISION
We exist to help our customers get the full benefit of communications services in their daily lives.
The key to achieving this vision is a mindset where every one of us works together: •
Making it easy to buy and use our services.
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Delivering on our promises.
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Being respectful of differences.
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Inspiring people to find new ways.
Motivation at Telenor is based on a factor
High Performance Culture
Telenor describe the working context of employees by
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Guidelines (procedures)
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Targets (deliverables) to be completed within standard Quality& time.
So every employee is fully aware of the vision and values which are contributing towardsthe core goal of Telenor. In this way considering their guidelines and targets, they arerequired to execute with High performance. That high performance gives rise to highperformance culture.
Now Telenor has to maintain this high performance culture which is maintained through motivation. In the terminology of the Telenor, the motivation is based of 4 factors, and by takingthese factors into consideration, they are providing the employees with choices,opportunities, and options which works as Motivation for them.
MOTIVATING DRIVERS
Empowerment
For employees to act appropriately there is employee motivation which is a naturalgrowth from and employee empowerment. The employees hired in Telenor areempowered enough that they can make decisions of the given project or responsibility.If an employee is regularly able to contribute thoughts, ideas, and suggestions toproblems at hand or regular work activities, that is a feeling of accomplishment whichgoes a long way. It makes an employee feel as though he or she is important and, hence, their motivation is elevated. Empowerments lead the employees to become responsible for their actions, because when they are