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Organizational Development

In: Business and Management

Submitted By Tiffyo4
Words 259
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Ms. Valerie Wyatt felt that the system was too elaborate for the bank's needs. She was more than happy to undertake a survey of the users to try to evaluate the impact and benefits of the new system. Ms. Wyatt is Mr. Hassler's assistant. Mr. Hassler made the decision to keep the results of the report from President Swain in order to keep Swain from finding out the discrepancies of the system. Valerie is uncomfortable with this and for good reasons. Swain is the one who asked Valerie to conduct the survey so keeping it from him would not benefit everyone.

Mr. Hassler has years of experience compared to Ms. Wyatt who just completed college. Ms. Wyatt should assist in correcting most of the problems in the system and conduct another survey in regards to what everyone thinks should be done to improve the way things are running.

Valerie should incorporate the behavioral and technological strategies. Behavioral strategies emphasize the use of human resources. Clearly, Valerie was motivated toward an important goal when she was able to use her talents. "Employees generally have higher morale and are motivated toward organization goals when their personal resources and talents are fully used" (Brown, 2011). Greater motivation and commitment improves organization performance.

The technological strategy implements new systems and beings organizations up to date. The system this company is using is not working as best as it could. They need to change to something more conveniently

Brown, D.R. (2011). An Experiential Approach to Organizational Development. Saddle River, NJ: Pearson Education,...

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