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Organizational Health

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How Is Organizational Health Measured?

The Organizational Health Instrument is a diagnostic tool for assessing the internal workings of organizations. These ten dimensions were conceptualized by Matthew Miles and operationally defined by Fairman, Holmes, Hardage, and Lucas-Renne during a three-year, three-phase project that culminated in a valid and reliable instrument that was copyrighted in 1979. Educators in 23 states have used the Organizational Health Instrument as a diagnostic tool for improving leadership and organizational effectiveness. The Organizational Health Instruments (OHI) consists of 80 item statements, eight for each of the ten dimensions. All members of a work unit respond to these questions. (To provide confidentiality of responses, data are collected in a group setting using a set of standardized data collection procedures.) Individuals respond to each question based upon their perceptions. Response choices are: Strongly Agree, Agree, Undecided, Disagree, and Strongly Disagree. Based upon these collective responses, raw scores are established for each of these ten dimensions. A line graph is created for each administrative unit, which contrasts the leader's perception with the composite view held by the work unit. The raw scores are converted into percentile scores. All certified staff completes the organizational health instrument, which assesses an organization's internal workings. The ten dimensions used are as shown below:

1. Goal focus--the ability to have clarity, acceptance, and support for goals and objectives; 2. Communication adequacy--the extent of open two-way communication; 3. Power equalization--the ability to maintain a relatively equitable distribution of influence between team members and their leader; 4. Resource utilization--the degree to which the leader knows and is able to

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