...Organizational Culture Inventory Introduction The second largest global extrusion company with over 27,000 employees worldwide with 10% in North America. A Major supplier of aluminum products for the automotive, packaging, printing and building industries as well as general engineering with state of the art technology and quality. The primary metal production in Europe, Canada and Australia and the largest drawn tubing producer in North America. The culture changed happened almost immediately after the purchase from Hydro Aluminum. The Europeans brought more of a safety/continues improvements perspective to the organization. The first thing they did to the Kazoo plant is purchase all new lighting which had an instant effect with employee moral. The people finally had a company that cared about them and their well being. Culture A decentralized organizational structure empowers each facility to make decisions at the local level and the culture of entrepreneurship ensures understanding the organizational culture can help in understanding why change does not take place or why they have problems adjusting to the change. It also helps in determining where to begin in making changes to the culture. The OCI indicates the primary as Humanistic- Encouraging and the secondary being Avoidance - Perfectionist Associated Culture Behaviors According to the OCI, A Humanistic-Encouraging culture characterizes organizations that are managed in a participative and person-centered...
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...Running Head: ORGANIZATIONAL CULTURE INVENTORY Organizational Culture Inventory: A Review of the United States Army’s Culture, Expectations and Behavioral Norms Organizational Culture Inventory: A Review of the United States Army’s Culture, Expectations and Behavioral Norms Introduction Founded in 1784, the United States Army is a branch of the United States Department of Defense which is largely responsible for land based military operations. The Army's primary mission is to provide necessary forces and capabilities to the Combatant Commanders in support of the National Security and Defense Strategies (Schoomaker & Harvey, 2005). An all volunteer force, the Army is comprised of over 1 million men and women serving in three different operational sections that include the Active Army, the Army Reserve, and the National Guard. The three main purposes of the Army are to promote peace, resolve conflict and deter war, and if all else fails, fight and win a war. As such, the operational foot print of the Army is quite extensive and extends from the continental United States to many other countries and provinces across the world. This paper is constructed to provide a synopsis of the Army’s current culture, Targets for Cultural Change, Potential Benefits & Risks of Cultural Change, followed by a Conclusion and Reflection statement. Current Culture The culture of an organization is comprised of the assumptions, values, norms, rituals and beliefs of organization...
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...* Introduction Regional Transit System (RTS) is a city owned public transit bus system that is located in Gainesville Florida. Besides serving the public in public transportation they also service the local college students as this is one of their main revenue of income besides the standard government subsidies (® RTS Regional Transit System Gainesville, FL). * Current Culture * Cultural Type The current cultural type of the organization is primary that of Passive/Defensive this type of organization is a highly directed environment where jobs are narrowly defined and the supervision can be intense. Rarely are the right actions seen by the management however, they always see the wrong things that have gone on (© 2001 Readership Institute, 1998). These types of organizations see a high turnover rate and suffer from low satisfaction and motivation. In the past where this may have produced consistent, reliable products or services in today’s culture they work against responding quickly to changing customers needs, in addition to competition and technological advances (© 2001 Readership Institute, 1998). The behaviors associated with these types of organizations are that they normally government agencies or ones that are closely regulated by government or organizations that operate as monopolies. Since the lack of competition lead to the belief that customers will remain constant (© 2001 Readership Institute, 1998). Their secondary type is Aggressive/Defensive...
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...2222-2839 (Online) Vol.5, No.14, 2013 www.iiste.org Drivers of Supply Chain Performance Enhancing Organizational Output: An Exploratory Study for Manufacturing Sector Irum Shahzadi, Saba Amin, Kashif Mahmood Chaudhary* President GCUF Toba Tek Singh Group Department of Business Administration, Government College University Faisalabad, Pakistan * Tel: +923016517083, E-mail: kashifmahmood5970@yahoo.com, www.km5970.webs.com Abstract Purpose - The Purpose of this study is to explore the drivers of supply chain performance and give a framework that how organizations can manage these drivers for their survival. This paper is written especially for the students of business management to enhance their knowledge about supply chain practices. Methodology - The paper contains qualitative approach. In first phase the authors reviewed literature about the drivers of supply chain performance. In second phase the data from internationally published articles were collected and suggest a framework to manage the drivers of supply chain performance. Findings - The whole study concluded that there are six drivers of supply chain performance in literature that need to be managed to enhance organizational performance. These drivers are; Facilities, Inventory, Transportation, Information, Sourcing and pricing. These drivers are closely related with each other and have a greater impact on organizational performance. Organizations need to find a situation where both efficiency and responsiveness in supply...
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...farther down the chain, making even second and third-tier supplier’s part of the coalition. Even though this strategy is less risky it is one that the management is not accustomed to and there is still another strategy we haven’t discussed. The investors have the team and the managerial experience but do not have experience managing the type and scope of operation that requires manufacturing and supply chain. It is recommended a slower/safer strategy (to test the market and incur minimum risk) and this is called a virtual company. Virtual companies rely on a variety of supplier relationships to provide services on demand. This will prevent any risks associated with the other types of strategies. Virtual companies have fluid, moving organizational boundaries that allow them to meet market...
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...The company’s lumber stockroom operation was a big concern. There was in no way to know what was available before you get to the storage area. Because of that the metric was only a 50% chance of obtaining the needed lumber for the job. The stockroom situation was also interfering with the inventory. * Organizational structure. The company’s organizational structure was another issue. The company was organized in an old way and needs to be reorganized for better performance. * Maintaining Inventory records and changing demands. AWP did not have any formal inventory management system in place to maintain raw materials and finished goods. The inventory count is done manually and takes two days. They were completely not maintaining any inventory record whatsoever. The nature of demand also was difficult to predict as it varied from one year to the next. The metric was that the inventory turnover which relates inventory levels to the product sales volume was turned one and three-quarter times each quarter. Analysis As Austin Wood Products is a well established firm, there are still various problems in different departments and also with the approach of upper management to deal with the inventory problems. Company is competing on the basis of its ability to provide deferent type of doors, flexibility for products...
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...In a business accounting context, the word inventory is commonly used in American English to describe the goods and materials that a business holds for the ultimate purpose of resale. In the rest of the English speaking world stock is more commonly used, although the word inventory is recognised as a synonym. In British English, the word inventory is more commonly thought of as a list compiled for some formal purpose, such as the details of an estate going to probate, or the contents of a house let furnished.[1] In American English, the word stock is commonly used to describe the capital invested in a business, while in British English, the word share is more widely used in the same context. In both British and American English, stock is the collective noun for one hundred shares as shares were usually traded in stocks on Stock Exchanges. For this reason that the word stock is used by both American and British English forms in the context of the term Stock Exchange. Inventory is usually seen as being a sin in businesses and it is theoretically possible that none could be carried. But in reality, variation exist and inventory is necessary in most organizations. Not all inventory is bad. Excess Inventory is the evil sin. It also leads to others of the 7-Wastes (handling, storage). There is a difference between Inventory and Excess Inventory. One is planned and explained (while improvement still exists) and the other is a result of out-of-control inputs leading to waste and...
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...packaging/value adding services G-3 Enterprises Manufacturing, transportation, warehousing (beverage packaging components & logistics services) Network of 8 Regional Distribution Centers (RDC’s) – 4PL Operating over 8 million sq. ft. Rail deployment – Truck fulfillment 20+ facilities in 6 states Six 3PL operators 1,200 associates plus flex staff Variety of business systems – EDI Organizational structure and processes Relationship of Saddle Creek and G-3 Enterprises Saddle Creek began working with G-3 in 1997 Operate (3) RDC’s – DFW, ATL, FLA Warehouse, transportation & value-added 15MM cases annually throughput Metrics Program (KPIs) developed in 1999 Goals of this session What makes KPIs/Metrics Programs effective from Customer and Provider perspective? Case Study – Understanding the G-3 Metrics from both perspectives Determining if your KPIs are focused and standardized Distinguishing Metrics & KPIs G-3 Supply Chain Metrics Perfect Order Product Availability Inventory DOS Product Quality G-3 RDC KPIs Order Accuracy Inbound Timing Inventory Accuracy SCC Operation Metrics Damage/Hold Metrics/KPIs from the 3PL perspective What is an effective Metrics Program for the 3PL Operation? Relevant / Measurable / Focused / Timely Consistent across long time period Consistent across multiple “like” operations – drives competition Develops desired behaviors – no cheating to make numbers How does a good Metrics ...
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...Logistics has an important relationship to manufacturing, marketing, finance, and other areas of the organization * Logistics Interfaces with Operations/Manufacturing * Logistics Interfaces with Marketing * Logistics Interfaces with Other Areas Interfaces w/operations/manufacturing -Length of production runs Balance economies of long production runs against increased costs of high inventories. -Seasonal demand Acceptance of seasonal inventory to balance lead production times. -Supply-side interfaces Stocking adequate supplies to ensure uninterrupted production now a logistics function. -Protective packaging Principal purpose is to protect the product from damage. -Foreign & third party alternatives Some logistics functions are being outsourced. Logistics Interfaces with Marketing: The Marketing Mix – Four Ps * Price * Product * Promotion * Place -Manufacturing and marketing are probably the two most important internal, functional interfaces with logistics. -Other important interfaces now include finance and accounting. Logistics can have a major impact on return on assets and return on investment. Logistics costs reported by cost systems measure supply chain trade-offs and performance. Economic utilities and means that add value to a product or service in the SCM * Production * Form Utility (by assembling parts into finished...
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...supply chain management for manufacturing organization. Operational Consumer relationship management: It is used to handle relationship with customers and assists the front office business processes such as marketing, sales and service. Each contact with the customer is added to the contact history of the customer, which can be used later by the employees to analyze information from the customer's database. This CRM practices the data of customer for a number of purposes such as to manage different campaigns, sales force automation and marketing automation. Enterprise service management (ESM): It is the most important approach used by service organization to achieve competitive advantage in the service industry. It aligns the whole organizational goal into business goal. It implements innovative rules of service within the service organization to provide better solutions. Supply chain management (SCM): It refers to planning, implementing and controlling all...
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...House Qiyang Huangfu * Prepare a service blueprint for the 100 Yen Sushi House operation. * What features differentiate 100 Yen Sushi House and how do they create a competitive advantage? Comparing with ordinary sushi restaurants, which give customers menu and take food order, 100 Yen Sushi House has a conveyor belt going around the ellipsoid service area and thus make the customers pick sushi by themselves. Of course, the price per plate is always 100 Yen. In order to keep the same price per plate, 100 Yen Sushi House carefully control the amount of sushi in different type each plate. Secondly, the owner of 100 Yen Sushi House usually has a super ordinate organizational purpose such as customer service, a contribution to society, or the wellbeing of the community. Furthermore, the organizational purpose is achieved through a long-term effort by all the members of the organization, who are considered ‘family.’ Thirdly, by gathering and measuring the demon information, the owner can predict the exact amount of each type of sushi and plates needed everyday. In addition, the owner will combine the demand information with appropriate ‘just-in- time’ and quality control systems. Further more, the layout of 100 Yen Sushi House is unique. It features an ellipsoid-shaped serving area in the middle of the room, where inside three or four cooks were busily preparing sushi. Perhaps 30 stools surrounded the serving are. Workers and their equipment are positioned so close that...
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...DATE: ………………………………………………. DEPARTMENT: …………………………………………….. BUSINESS DIVISION: …………………………………….. MANAGER: ………………………………………………… ORGANIZATIONAL ASPECT WHAT IS THE BUSINESS DIVISION’S CORPORATE MISSION? How can you define is your organizational structure? What defines the effective functionality of your mission? OR WHAT ARE THE primary FUNCTIONS OF THE BUSINESS DIVISION? What are the long-term and short term objectives of your division? Or DESCRIBE ANY FORESEEN CHANGES THAT MAY OCCUR PERTAINING TO THE BUSINESS DIVISION IN THE NEXT TWO YEARS PRODUCTS / SERVICES What are the products and/ or service that your offer to your market? WHAT PURPOSE DOES YOUR BUSINESS SERVE? WHO IS YOUR TARGET CUSTOMER? HOW CAN PEOPLE BENEFIT FROM THE SERVICES THAT YOU PROVIDE? What are you marketing strategies? What are your value propositions to your clients? Who are your direct and indirect competitors? What industry do you belong? How much is this industry? What is your market share? WHAT GIVES YOU AN EDGE OVER OTHER BUSINESSES IN THE SAME FIELD? FINANCIAL ASPECT What are your inventories? What do you do with the scrap materials, waste? What inventory management system do you have? What are your sales terms to your clients? Cash basis, credit terms, others What is your internal control for Cash Receivables How do you manage and control your receivables? How do you age your receivables? Petty Cash In terms of petty...
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...Summary: A summary of the current situation at Iowa Elevators from a purchasing and inventory cost perspective is that Iowa Elevators is currently in charge of two divisions—grain-handling and marketing and farm supplies and the company has been experiencing decreasing profitability. Scott McBride was asked to re-evaluate the purchasing department and implement a five year cost-savings plan to save the business. Analysis: Current Problems To get an understanding of the presentation I would give at the executive management meeting I have to outline the current problems at Iowa Elevator. There are currently five problems I have identified with Iowa Elevators. 1.) With human resources, there are currently certain staff members have too many roles. There are certain individuals responsible for supplier selection, product mix, branding, and promotion and assisted elevator and marketing center managers in the areas of promotion, new product development, and inventory planning. There are four managers who do all of these roles when in reality this role could be held by 6 different people. 2.) Another issue is that there is a surplus of suppliers. Currently there are 1,500 suppliers because purchasing is decentralized. The top 20 suppliers account for 45% of total purchases and the top 5 suppliers account for 35% of total purchases. Why are there 1,480 other suppliers? 4.) The numbers that Cathy collected are inaccurate. In exhibit 2, the total annual purchases showed an annual...
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...innovation the just-in-time model. (It is a strategy for inventory management in which raw materials and components are delivered from the vendor or supplier immediately before they are needed in the manufacturing process.) Inventory has been a form of security but this kind of security is very expensive because computer parts are fast moving goods, and if your stock is full of these goods you will lose a lot of money. Kevin Rollins the CEO of Dell said, “inventory is like fish, the longer you keep it the faster it deteriorates.” Eleven years ago Dell carried 20 to 25 day of inventory in their warehouses and today they don’t have a warehouse. But if it fails, its manufacturing operations will crash within a matter of hours. But they also said that if you have your stock full of components, always you will have a lot of the wrong stuff and none of the right stuff. Many companies are not sure if it´s good of running so lean in an uncertain world, because you never safe for terrorist attacks or natural disasters. Another innovation is when they miss a forecast and they see they are running out of 15-inch flat screens they make for example a one week special of 17-inch screens in that time they sell it cheaper and so they lead the customer what they should buy. Supply-chain expert’s call this “demand shaping”, because its direct-to-the-customer model allows it to shift demand to match what its suppliers can deliver. The organizational innovation and also the commercial innovation of Dell...
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