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Organizational Outline

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Submitted By ronapayne
Words 1031
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Effective Communication
Monsunmola Adeyemi
HCS/325
Rona F. Payne
May 7, 2012

Effective Communication Communication is the process of sharing information, thoughts, and feelings between people through speaking, writing, or body language (livestrong.com). Communication becomes effective when that transmitted information is understood by the person receiving it. The goals of effective communication include creating a common perception, changing behaviors and acquiring information (livestrong.com). In healthcare organizations where it is always busy, effective communication is essential to the success of the organization. Communication promotes knowledge in healthcare organizations and it is necessary for the organization to thrive in this fast paced environment. On a daily basis there is communication with doctors, nurses, medical staff, co-workers, patients, and customers. In this paper I will discuss ways which organizations can share knowledge and involve its employees in formulating solutions to the problems. I will also discuss effective/ineffective techniques for sharing information and ideas, how might these techniques be applied or modified in a healthcare work environment, and how technology can impact this process.
Ways Organizations Can Share Knowledge One way health care organizations can share knowledge and/or information is through teams. The intention of a team-based approach is to break down functional chimneys, increase information sharing, and create more effective lateral relationships that improve problem solving and performance (Lombardi & Schermerhorn, 2007). Some advantages of teams are better communication across functions, shared responsibility between all team members, improved morale and improved speed and quality. Another way to share knowledge and information is through technology networks. Network organizations...

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