1.0 Executive Summary
The concept of soft skills is about all the qualities and social attitudes proper of human beings, characterised by the difficulty to define and quantify them, such as listen to other people capacity, kindness, and responsibility sense, capacity to overcome conflicts and avoid the frustration.
1.1 Purpose

The aim of this work is the demonstration of the acknowledgment through experience, that lead efficiently to the training course of an organizations, particularly in the purchasing and developing “transversal competences” defined by the Institute for Development of Vocational Training for Workers as a “wide whole of person’s skills, not linked to a particular process or job placement, but to the cognitive and thinking processes, in the procedures of behaviours in social and work environment, and consequently to the ability to reflect and use learning strategies and auto correction of conduct”.
The transversal competences include the ability of diagnose, relations, communication, problem solving and decision; in general they can include all the personal attitudes of an individual that play when he meets the requirements of work environment, that both with the technical skills are indispensable to reach an efficacy performance.
The difference between the personal attitudes and the technical ones are that the first cannot be acquired for from the extern through academic and scholastic process, but they are an intrinsic characteristic of an individual, as an integral and durable part of his personality.
To develop this soft skills, in particular the relational and behavioural ones, it is necessary to refer to a new type of training a new didactic approach that propose significant experiences that are going to carve on the emotional sphere, and their personal profile.
Between the different methodologies that use the practical experience