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Outline - Business Etiquette

In: English and Literature

Submitted By Melazleen
Words 877
Pages 4
ABEL 492


Student’s Name : XXXX
Faculty / Group : ACCOUNTANCY
Lecturer’s Name : MISS V
Order : Topical Order
General Purpose : To inform
Specific Purpose : To inform my audience about informal business etiquette rules that matter today: send a thank you note, focus on the face not the screen and do not judge.

Central Idea : Informal business etiquette is a valuable skill-set that will make you stand out from others, enhance your chances of success and help you land your dream job in the future.


I. Much of today’s formal etiquette originated in the French royal court during the 1600-1700’s. The nobles who lived at royal court did not work, and so they developed elaborate social customs mostly to avoid becoming bored.
II. Since the 1960’s, manners have become much more relaxed. Etiquette today is based on treating everyone with the same degree of kindness and consideration, and it consists mostly of common sense
III. It is helpful to know some rules about how to behave in certain situations if only because this makes life more comfortable for you and makes you more self-confident in various social situations. So today I would like to share with you 3 rules that matter now.
A. Send a thank you note
B. Focus on the face not the screen
C. Don’t judge

(Transition: Let’s start with my first main point, which is sending a thank you note)


I. Ask the audience how many of them would send a thank you note to appreciate what others do for them
A. The audience who would send it, then they might be a good leader
1. Why? Because knowing how to appreciate people is and should be the main traits to be a leader
2. You will be engaged with many people in your career later on
B. The audience who would not send it still can be a good leader
1. How? By practicing...

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