...electronic commerce project elements to outsource • Selecting Web hosting services • Using incubators and fast venturing techniques to launch Internet business initiatives • Using project and portfolio management techniques to plan and control electronic commerce activities • Staffing electronic commerce activities Lecture Notes Planning the Electronic Commerce Initiative A successful business plan for an electronic commerce initiative should include activities that will identify the initiative’s specific objectives and link those objectives to business strategies. In setting objectives for an electronic commerce initiative, manages should consider the strategic role of the project, its intended scope, and the resources available for executing it. Linking objectives to business strategies Benefit objectives might include building brand awareness or enhancing existing marketing and promotional programs. Some companies plan to sell products, services, and advertising, whereas others establish online auctions or create virtual communities and Web portals. Other common organizational objectives are related to purchasing functions and supply chain management, as well as improving after-sale support services. No matter which set of strategic objectives an organization selects for its electronic commerce initiative, the cost objectives must be identified and matched against both alternatives and benefits. A project budget is frequently...
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...External company is called the outsourcing company Project overview The objective of this project is to research about outsourcing various services to an external company. The external company is called the outsourcing company. This research is based on outsourcing call centers of Dell Computers. Dell Inc. is an American multinational information technology corporation based in United States, that develops, sells and supports computers and related products and services. The company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide. Dell Computer's strategy was built around a number of core elements: build-to-order manufacturing, mass customization, partnerships with suppliers, just-in-time components inventories, direct sales, market segmentation, customer service, and extensive data and information sharing with both supply partners and customers. Through this strategy, the company hoped to achieve what Michael Dell called "virtual integration"—a stitching together of Dell's business with its supply partners and customers in real time such that all three appeared to be part of the same organizational team. Outsourcing Outsourcing can be defined as the contracting out of business function(s) to an external, provider. The ability of businesses to outsource to external companies outside the nation is referred to as offshoring or offshore outsourcing. Outsourcing is done for various purposes. Business organizations...
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...PROJECT MANAGEMENT MODERN PROJECT MANAGEMENT 1. Define a project 2. Identify the stages involved in s project life cycle 3. Determine the roles of a project manager 4. Explain the importance of project management ORGANIZATION STRATEGY AND PROJECT SELECTION 1. Understand the strategic management process and the four activities involved at such 2. Define and explain the need for an effective project portfolio management system 3. Identify the classifications of a project 4. Identify sources and solicitation of project proposals 5. Rank proposals and select projects 6. Explain how to effectively manage a portfolio system in terms of risks and types of projects ORGANIZATION: STRUCTURE AND CULTURE 1. Determine the different project management structures 2. Identify the different ways to organize projects 3. Explain the essence of right project management in terms of both organizational considerations and project considerations 4. Explain organizational culture and justify its implications to organizing projects DEFINING THE PROJECT 1. Identify the different steps involved in defining a project 2. Understand process breakdown structure 3. Explain the responsibility matrices 4. Understand project communication plan ESTIMATING PROJECT TIMES AND COSTS 1. Identify the factors influencing the quality of estimates 2. Understand estimating guidelines for times, costs and resources 3. Compare between top-down and bottom-up estimating 4. Determine the methods...
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...RANGKUMAN PTI Chapter 9 System Development and Project Management : Corporate Responsibility Disusun Oleh: Nadira Ayukalanta 1406535181 Novita Adelia 1406535194 Arsya Rimala Arief 1406570291 Suha Butari 1406535566 Fakultas Ekonomi Universitas Indonesia 2015 THE SYSTEM DEVELOPMENT LIFE CYCLE Terdapat beberapa kata kunci sebelum membahas mengenai pengembangan software, * Legacy system adalah sistem lama yang cepat pendekatannya atau melampui akhir masa pakainya dalam sebuah organisasi. * Conversion adalah proses mengirimkan informasi dari legacy system ke sistem yang baru. * Software customization memodifikasi software untuk memenuhi persyaratan pengguna atau bisnis tertentu. * Off-the-shelf application software mendukung proses bisnis umum dan tidak membutuhkan persyaratan software customization tertentu untuk memenuhi kebutuhan organisasi. * System development life cycle (SDLC) adalah proses keseluruhan dalam pengembangan sistem informasi dari tahapan perencanaan dan analisis hingga implemantasi dan perawatan. * SDLC melalui 7 tahapan dalam prosesnya, yaitu: * Proses SLDC Phase 1: Planning Fase ini membangun rencana tingkat tinggi untuk proyek yang diinginkan dan menentukan tujuan proyek. Planning adalah fase pertama dan terpenting dalam usaha pengembangan sistem. Change agent adalah orang atau kejadian yang bersifat sebagai katalisator untuk mengimplementasikan perubahan besar dari sebuah sistem untuk mengikuti perubahan...
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...Outsourcing and Offshoring Information Technology to India Project 420 Professor Table of Contents 1. Project Description 3 2. Project Sizing 5 3 Stakeholder Analysis 6 4. RBS 7 5. Probability-Impact Matrix 8 6. Risk Register 9 7. Summary Risk Report 11 8. Conclusion 14 9. Reference Page 15 Project Description Outsourcing to India has been a booming industry for the information technology field for over the last 10 years. India is the preferred destination for outsourcers to choose as their location of choice for outsourcing. The India IT and BPO are considered trustworthy that has an increasing role in the global customer business strategy. Because of this type of relationship, the customer service branch for outsourcing has been a new trend for customer help desk, IT systems, and a growing network for businesses. The BPO is one of the fastest growing aspects of the IT department. The purpose of outsourcing to India is to save the company money and time by outsourcing the companies call center/IT department. The priority is for the company to be able to function 24hrs a day 7 days a week. This is a high priority project to be able to ensure the expansion of the company is a success. There are several goals and benefits for American companies that are involved with outsourcing to India. One of our goals is to ensure that our team understands the high priority of this project. We have a few high tolerable risks to include the client/customer risk, financial risk, and...
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...CHAPTER 10- SYSTEMS DEVELOPMENT AND PROJECT MANAGEMENT * information systems that are built correctly can transform as the organization/business transforms * With global standardization of data definitions, sharing data among international businesses are easier * Challenges: culture, language, technology platform * Systems development life cycle * Planning AKA initialization establish high level plan and determine project goals * Analysis refining project goals into defined operations of the intended system * Design establishes descriptions of operation of the system (screen layouts, process diagram) * Developmenttaking all of the detailed design documents and transforming them into the actual system * Testing (most important part) brings all the project pieces together into a testing environment to eliminate errors * Implementations (putting into action) places the system into production so users can begin to use it * Maintenance performing changes, corrections and additions/upgrades to ensure the system continues * Methodology set of policies, procedure, standards, processes, techniques that people apply to technical and management challenges * Waterfall methodology: * Agile methodology aims for customer satisfaction with continuous delivery of useful system meeting bare minimum requirements. Small project greater success rate * Iterative development consists of a series of fast...
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...Project Management Construct a Cost-Benefit Analysis matrix for an organization that is considering replacing its internal payroll system with a payroll outsourcing service. Include direct and indirect revenue enhancements and direct and indirect cost reductions. For an organization which is considering replacing its internal payroll system with a payroll outsourcing service, the direct revenue enhancements and cost reductions for a company which is into internal payroll system may include increase in productivity of the company’s employees since they can now focus on doing more productive things, and improve the profitability. For instance, this holds true for small businesses with employee strength of 10-20. Moreover, the other direct cost reduction could be avoiding IRS Penalties. According to the IRS, 40.00% of small businesses pay an average penalty of US$845.00 per year for late or incorrect filings and payments. Outsourcing of payroll may help the company to avoid the penalty notices. The other direct revenue enhancements could be reduction on transaction costs. The outsourcing company may enable the employees to claim Reimbursement statements and other things online. The indirect revenue enhancements could be building brand in the other countries. For instance, the outsourced company features its partner’s Logo Branding which enables the company to display the company name, and logo in all employee and client access pages. The other indirect cost reduction could be...
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...Outsourcing IT Services for Data Center Consolidation | Applied Research Project | | IS535 | | 6/10/2011 | | Executive Summary Outsourcing IT Services for Data Center Consolidation California Natural Resource Agency’s Best Option for the Consolidation Project into Department of Water Resources Tier III-Equivalent Data Center The Department of Water Resources for the state of California is responsible for managing “the water resources of California in cooperation with other agencies, to benefit the State's people, and to protect, restore, and enhance the natural and human environments.” (http://www.water.ca.gov/about/mission.cfm) In late 2009 the Department of Water Resources (DWR) launched a multi-million dollar project to build a modernized IT infrastructure that is to house several of the California Natural Resources Agency’s (CNRA) commissions and conservatories. This project would make DWR a certified tier III data center. There are only four tier III data centers currently operating in California. The project was broken into two phases; the first was the build-out of the IT infrastructure, and the second phase is the migration and consolidation of the various agencies computer rooms and data centers. The first phase was completed in early 2011 and consisted of: * Better performance. New servers boost performance of key business solutions and applications by up to four times while enabling system engineers to keep computer intensive...
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...consisting of Valerie Merz, Jack Fogel, Dipesh Mukherjee, Bret O’Brien, Karen Baio, and Aaron Gerson, are facing issues due to company changes in team structure, time constraints, and software development outsourcing to India. Failure to address these major issues are lingering IntensCare’s product development team and may result in failure to meet the August deadline and also produce extreme capital loss based upon product investments. Risk & Issues: The IntensCare project carries a lot of risk, monetary and not. This project requires a large amount of capital to be invested, and if fails, could potentially ruin the company’s reputation. One of the major issues seen within the team is communication (or lack thereof). MediSys team management was initially structured where employees specialized in one area. In order to expedite the product development process, MediSys turned to a cross-functional team design and a parallel development process. The parallel development process placed department executives in a tough situation where they would have to give up control. In addition, there were initiatives among department heads to hold information to avoid criticism from others. There were concerns about creating a modular design between teams. Recommendations: Management must be able to put their priorities in line. While MediSys Corp. is...
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...Case Study for Fund-raising Gala Dinner Project Case Study for Fund-raising Gala Dinner Project ------------------------------------------------- Table of Contents 1 Project Charter P.2 2 WBS for Starry Night Charity Gala P.7 3 Duration in Calendar Day & Man-days of Each Work P.8 4 Network Diagram by PDM P.9 5 Project End Date Calculation P.10 6 Critical Path Identification P.10 7 Milestone Chart P.11 8 15 Risk Events P.12 9 Risk Probability and Impact Matrix P.13 10 Risk Response Actions P.14 11 Short Memo for Changing the Event Management Approach P.16 12 Ten Possible Risk in the Outsourcing Attempt P.17 13 Ten Selection Criteria to Select Outsourcing Management Company P.20 14 Human Resource Problem (Peter and Mary Case Study) P.24 15 Three Strategies to Deal with the Change Request P.27 16 Actions to Prevent the Conflict P.28 Project Charter Project Name: | Starry Night Charity Gala | Date of Authorization: | 1-Mar-2012 | Project Start Date: | 1-Mar-2012 | Project Finish Date: | 27-Aug-2012 | Business Need:The project of Starry Night Charity Gala, a Fund-raising Gala Dinner event, will be organized for financing the Rehabilitation Training Program to be launched in September 2012. The Rehabilitation Training Program is a major new service of the Rehabilitation Center, under a division of the Vocational Rehabilitation Services of South China Group of Hospitals, which aims to help disabled adults resulting from the stroke or accident...
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...E-Healthcare Adviser System Acquisition Plan Hamlet A. IT424-1303A-01 Prof. Ashley Lee Colorado Technical University August 11, 2013 Contents Project Outline 4 About the Hospital 4 Our Service 4 Project Requirements 6 Functional 6 Non-Functional 6 Constraints 7 Technologies to be used 7 Sourcing 8 Alternative 1: Outsourced development 8 Alternative 2: Off-the-shelf software 8 Alternative 3: customized software 9 Request for Proposal 11 Company Name 11 Project Title 11 E-Healthcare Adviser System Acquisition Plan for New York City Medical Center 11 Project Functions and Requirements 13 Assumptions and Agreements 14 Contracts 16 Scope 16 DELIVERY AND INSTALLATION OF THE SYSTEM 17 SUPPORT SERVICE 17 TECHNICAL 17 COST 17 DELIVERABLE 19 Comparative Analysis 20 In-Source Alternative 20 Resources 20 Budget 20 Timeframe 20 Outsourcing vs. In-sourcing Alternatives Comparison 20 Summary Recommendation 20 References 21 Project Outline The main objective of this project is to implement a system that is a process-oriented clinical management; this system will allow doctors, nurses, paramedics, and other staff to provide patients in the different service area of the hospital with the best care that this hospital have to offer. This are some of feature that the system will included: handling workstation, nursing care, distribution and application of medications as well as other administrative data inherent the patient...
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...Name BUS610 Organizational Behavior Leadership Style Professor Date What is an organization? According to Kinicki and Kreitner it is a system of consciously coordinated activities or forces of two or more persons. My company is a loose organization without rules, broadly defined tasks, and informal communication. Our parent company is in the United Kingdom and the way they do business versus the way business is done here in the States is very different. We recently moved into a newly established office and the change has been difficult at times. The idea was that with a regional office that there would be less “siloing” and more communication between the employees. While this has happened on some level there is also much consternation for the established employees in that they are expected to be in the office two days a week at a minimum. Thursdays have been designated as “Team Thursday” and everyone is expected to be in the office if they are not at a client site or meeting. The idea is that we have a large enough group of employees within the local area that having an office for company meetings, client visits, training or other needs makes sense. The COO and HR Director were the ones that chose the location and office space. It is convenient that the new office is within four miles of their current homes. There has been resistance to the new office rules. Recently a strong email was sent out from the COO about the number of days in the office, arrival...
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...Project Management Anita Blakney HRM 520 Dr. Sue Lowe Construct a Cost-Benefit Analysis matrix for an organization that is considering replacing it’s internal payroll system with a payroll outsourcing service. Include direct and indirect revenue enhancements and direct and indirect cost reductions. Cost savings - Smaller organizations using payroll outsourcing company reduce costs by removing the time consuming HR tasks that slow down production. To determine the cost effectiveness of outsourcing payroll, it is important to calculate the number of hours employees spend on payroll related activities and the exact amount being spent. Then compare it with plans offered by outsourcing companies. Increased productivity - Payroll management is an extremely time consuming activity. By using a payroll outsourcing company, the tedious burden of payroll management is removed and employees are able to concentrate on the things they are good at. Reliability – Outsourcing provides the same output speed and quality that is not dependent on holiday time and sick leave from your staff. Assess the risks associated with integrating a new payroll system and suggest what the project management team can do to minimize those risks. Payroll has been a payment of wages, salaries, advantages, allowances as well as other monies associated with the staff working in the public agency. Few agencies are contracting out payroll function, whereas the rest run its individual payroll. Newer payroll...
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...the company makes to decision to accurately determine the best decision. Develop the most feasible estimate without being idealistic or conventional. The analysis should be separate from the questions of how best to justify a final decision. Payroll can be a demanding and time-consuming task and many businesses have opt to transfer these services to an external payroll service provider to manage and save the company time, cost, and avoid penalties. A CBA should be conducted to determine rather or not a company should replace its internal payroll system with a payroll outsourcing service. Direct Indirect Revenue Enhancements • Outsourcing payroll services • Better managed payroll and human resource (HR) functions • Compensates for the lack of skilled workers • Access new technology to automate payroll and HR functions • Increased levels of service Cost Reductions • Reduced cost for payroll management by 15-20% (depending on organizational efficiency level) • Reduced administrative burden • Higher employee satisfaction • Reduced turnover rate (employees are less...
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...Project management and 21st century organizations Chapter 19 discusses the importance of project failure and how to successfully manage them in order to avoid this. It also identifies the different kinds of outsourcing. Chapter 20 goes on to discuss how technology has affected the business world and explains ways to develop a 21st century organization. Often times a business will lose time and money due to the lack or poor use of project management; however, if it is correctly utilized, project management will ensure that an organization successfully completes projects on time, within budget, and with minimal disruptions. Project management can be used in all departments (sales, marketing, accounting, etc.) and the benefits are categorized by being either tangible or intangible. Tangible benefits are measured in monetary terms. They include things such as increased productivity, increased response time, decrease in costs. Intangible are not measured monetarily but they still have a substantial impact on the business. Examples are facilitation of strategic planning, improved customer response, improved decision making. Feasibility analyzes the company’s ability to successfully complete a project. This allows managers to examine possible outcomes, both negative and positive, of a project before investing too much time and money in it. All projects are constricted by the interdependent variables time, cost, and scope. Change to one variable will affect either one or both of...
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