...Readings for this week to help with assignments: Change in Leaders One of the major reasons why organizations are unable to adapt to the fast-paced, changing environments of today is the lack of effective change leadership. Leaders who are successful in guiding their organizations through change are typically those who: * Embrace change in the environment as opportunities on which to capitalize. * Are vision artists—they can paint a picture of the future that is vibrant and clear to all * Have the ability to communicate to all levels of the organizations the values and attitudes that will promote change and adaptability. * Accept mistakes and the learned lessons they provide. * Are comfortable working in a world of uncertainty. In order to understand how to successfully lead change, it is essential to understand the types and process of change. Nahavandi (2012) proposed five different types of change. Type of change | Description | Planned | Planned change occurs when leaders respond to a specific problem or pressure with a conscious effort. | Unplanned | Unplanned change occurs without an intention to address a problem. It is random or sudden. | Evolutionary | Evolutionary change does not occur all at once. It is a gradual process. | Convergent | This type of change, while evolutionary, is a result of specific actions that leaders take. | Revolutionary or frame breaking | This type of change is typically rapid and dramatic. | Leaders play...
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...During the 1960s and 1970s, India’s economy faced many challenges, growing only an average of 3–3.5 percent per year. Numerous obstacles hindered foreign companies from investing in India, and many restrictions on eco- nomic activity caused huge difficulties for Indian firms and a lack of interest among foreign investors. For many years the government had problems with implementing reform and overcoming bureaucratic and political divi- sions. Business activity has traditionally been undervalued in India; leisure is typically given more value than work. Stemming from India’s colonial legacy, Indians are highly suspicious of foreign investors. Indeed, there have been a few well-publicized disputes between the Indian govern- ment and foreign investors. 3 More recently, however, many Western companies are finding an easier time doing business in India. 4 In 1991, political conditions had changed, many restrictions were eased, and economic reforms came into force. With more than 1 billion consumers, India has become an increas- ingly attractive market. 5 From 2003–2006, foreign invest- ment doubled to $6 billion. Imported goods have become a status symbol for the burgeoning middle class. 6 In 2008/09 FDI in India stood at $27.31 billion. 7 In 2009, India was the third highest recipient of FDI and was likely to continue to remain among the top five attractive destinations for international investors during the following two years, according...
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...5 3.5.2 Weaknesses 5 3.5.3 Opportunities 5 3.5.4 Threats 6 3.6 Ansoff’s matrix analysis for Starbucks 6 4 Specialty Coffee Market Competition 7 4.1 Overview of Starbucks competitors 7 4.2 Financial analysis between Starbucks and Dunkin Donuts 7 4.3 Starbucks versus Dunkin Donuts strategies 8 5 Analysis of specialty coffee market 9 5.1 Industry overview 9 6 Future Market Challenges 10 6.1 Factors in favor of the industry 10 6.2 Challenges derived using Porter’s Five Forces 10 6.2.1. The Threat of Substitution 10 6.2.2. The Threat of New Entry 10 6.2.3. Competitive Rivalry 10 6.2.4. The Bargaining Power of Suppliers 10 6.2.5. The Bargaining Power of Buyers 11 6.3 Recommendation 11 6.4 Conclusion 11 Bibliographic 11 Appendix 11 Company Name : Starbucks Corporation (NASDAQ: SBUX) Headquarters : Seattle, Washington, U.S. Number of Employees : More than 200,000 employees Revenue (FY2013) : USD14.9 billion Total number of store : 19,767 stores in 62 countries worldwide Market Capital (FY2013) : USD41.44 billion Chief Executive Officer : Howard Schultz 1 Introduction Starbucks is the world’s largest specialty coffee retailer, Starbucks has more than 19,000 retail outlets in more than 62 countries. The outlets offer coffee drinks and food items such as pastries and confections, as well as roasted beans, coffee accessories, teas and a line of compact discs. Starbucks is a company with innovative and unique characteristics (annual report...
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...The Economy of the Philippines and Its Neighbors: Indonesia and Malaysia By Larry Gulley In Partial Fulfillment of Requirements for MGMT 220: Individual Project 3 AIU June 30, 2012 Abstract The economy of the Philippines, as well as that of its neighbors, Indonesia and Malaysia, has weathered some rough patches. This area of the world has not lived up to its potential in spite of its naturally rich resources. But they are showing improvement, especially Malaysia. These countries compete with tourism and the services area. They also have strengths in agriculture and manufacturing. Table of Contents Economy of the Philippines Speaker Notes……………………………………………...1 Introduction………………………………………………………………………………4 Economy of the Philippines…………………………………………………………....4 Economy of the Philippines 2012……………………………………………………..4 Philippines Economic Strengths………………………………………………………4 Economy of Indonesia………………………………………………………………….5 Economy of Indonesia 2012…………………………………………………………...5 Indonesia Economic Strengths………………………………………………………..5 Economy of Malaysia…………………………………………………………………...6 Economy of Malaysia 2012…………………………………………………………….6 Malaysia Economic Strengths…………………………………………………………6 Impacts of Economic Strengths………………………………………………………..7 Investing in the Philippines: Management Issues……………………………………7 Investing in the Philippines: Management Issues……………………………………8 Conclusion……………………………………………………………………………….8 References…………………………………………………………………………………..9 Economy...
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...PLANNING AND STRATEGIC MANAGEMENT i) Basic strategies used to respond to uncertainty A Basic Strategy (BS) is a list of decisions intended for a player to make while playing a hand of Blackjack. A BS must prescribe decisions for every possible card combination that could arise. Furthermore, all of these decisions must be the optimal decisions. Hup Seng is a defender in responding to uncertainty. Hup Seng can be described as a market-leader in crackers as they are experts at producing and selling biscuit Hup Seng is quite active to produce new product for market. Other than crackers, Hup Seng also sells sweetened and unsweetened biscuits, other assorted biscuits and coffee products through its subsidiary, In-Comix. They also sell “Ong San Yong” Chinese tea and “Wang Wang” series products. Hup Seng has started introduce a better sales monitoring system to their salesperson. In 2008, the company introduced the mobile sales system (MSS), a software programme that is preloaded into a PDA phone. This software enables its salesperson to view the sales history of its clients and also send order to its branches. Hup Seng’s Head Office is located in Batu Pahat, Johor, Malaysia. At the same time, they set up many branches at six strategy places at Kelantan, Kuala Lumpur, Ipoh, Butterworth, Kedah and Kuantan. Current sales network of this company represented by ten sales divisions to service over 10,000 customers. ii) MISSION Hup seng’s mission is producing quality fast moving consumer...
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...Organizational Commitment and Communication Com 503 University of Phoenix Sep 13, 2001 Brian Williams Different Leadership Styles As today’s world becomes more diverse with different cultures and up brings, so will this diversity within the business office. Then work force becomes younger and younger, the enthusiasm to be the “next be thing” leadership styles become more divers in the work place to achieve that goal whether its for an individual or a group. The next paragraphs will discuss how different leadership styles would affect group communication at Cisco. The Visionary Leader style is best when a new direction and a very strong impact on the climate is needed moves people towards a common vision, telling them where to go but not how to get there - motivating them to struggle forwards. They openly share information, hence giving knowledge power to others. The styles is crucial to Cisco especially in the research and Development department, where employees can use their creativity to improvise and develop new ideas for company growth. The Coaching Leader connects individual wants to organizational goals, used when individuals need to build long-term capabilities and positive impacts on the climate. They are good at delegating challenging assignments, demonstrating faith that demands justification, holding long conversations that reach beyond the workplace, helping people find strengths and weaknesses and tying these to career aspirations...
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...The two theories are similar in that they postulate a series of developmental stages with a task or crisis that must be resolved for positive development to take place (Ryckman, 2008). Erikson’s theory differs however in that it focuses primarily on an interaction between the ego of the person developing in relation to their social environment (Ryckman, 2008). The theory also differs in it perspective of the ego’s function (Ryckman, 2008). Erikson believed the ego was more than just a valve that regulated the competing pressure of the id and superego (Ryckman, 2008). The ego, in Erikson’s view, is seen as a positive structure of the mind that serves the function of adapting to obstacles in a person’s life (Ryckman, 2008). The earlier stages in the theory correspond to behaviors and interaction that are to some degree based on physical development such as nursing, toilet training, and learning to walk (Ryckman, 2008). The middle stages lean towards social interactions in elementary school and high school but still include the physical influences that occur during puberty (Ryckman, 2008). The stages occurring later in life focus on the person’s growing sense of purpose and value in relation to others (Ryckman, 2008). In each of Erikson’s stages a persons experiences a crisis in development, in which the...
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...Costa Coffee Analysis and Strategy – “The Sister Project” Contents 1. Introduction 4 2. External Analysis 4 2.1. Customer Analysis 4 Target Age Groups 4 Key Areas 5 2.2. Competitor Analysis 5 2.2.1. Direct Competitors: Leading coffee shop brands 6 Market Route 6 Independent Coffee Houses 7 2.2.2. Indirect Competitors 7 2.2.3. Key growth areas 8 2.3. Market Analysis 9 The market 9 Awareness of the market 9 Market drivers 9 Market barriers 10 Goods and services 10 Suppliers 10 Customers 10 SWOT analysis 10 Market Trends 11 Market Opportunities 12 2.4. Environmental Analysis 12 2.4.1. PESTEL Analysis 12 3. Internal Analysis 14 3.1 Strategies and Objectives 14 3.2. Brand Analysis 15 3.3. Business Portfolio Analysis – Services 16 3.4. Brand performance 17 3.5. Marketing and Communications 17 4. Key issues 18 4.1. Brand image 18 4.2. Differentiation 18 4.3. Clarity of message 19 5. Strategic positioning 19 “The Sister Project” 19 6. Bibliography 20 1. Introduction Costa is Britain’s leading coffee chain in a highly competitive and growing market. Despite a tough economic environment in Britain, the brand has managed to continue rapid expansion at home and in emerging economies abroad. The brand focus on the core product has been matched with portfolio expansion into new service areas. This report analyses Costa’s relationship to the existing coffee market, in order to look at some of the key...
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...Castro capitalized on Cuba’s history of unstable government, ineffective leadership and the exploitation of Cuban people under foreign powers, which resulted in massed feelings of discontent against the pre-revolution powers within Cuba. By establishing a dictatorship, Castro was able to maintain his power by creating a personality cult of himself, through propaganda depicting Castro as Cuba’s savior, then by eliminating the opposition in show trials that would instill fear and finally by greatly improving the nation to fit the ideals of a socialist-borderline-communist nation. Initially as Castro was fighting for control in Cuba he faced many failures, namely his capture and imprisonment, then his exile to Mexico and finally his failed return where he was driven into the mountains. After seizing control Castro’s struggles did not end, he faced a failing economy, a high emigration rate and increased tensions between Cuba and neighboring nation the United States. Castro relied upon the Cuban search for independence as a means to unite them in rebellion and bring him to power. Cuba had suffered long under the reign of foreign rule, firstly the Spanish and then the Americans. Both these nations upon occupying Cuba utilised it as an economic boast for their own gain, taking ownership of Cuban business and returning all profits to the homeland, resulting in low standards of living and widespread resentment against foreign power among the exploited Cuban populace. Cuba became a...
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...Question no. 1 - Discuss the challenges facing Starbucks in 2010 Motives of Starbucks’ internationalization Exploring internationalization motives of Starbucks represented by a number of factors, including proactive and reactive factors, provides a better understanding of the reasons for the company’s decision to expand to foreign markets. Proactive motives are related to the firm’s motivation to take advantage of new market opportunities. While reactive motives represent that the firm responds to environmental changes and pressures in its domestic market or in foreign markets and adjusts the activities over time. (Hollensen 2011; Czinkota et al. 2009) Seeking growth and exploring new market opportunities are major proactive motives of Starbucks’ internationalization. Moreover, decision-makers are likely to explore first those overseas market opportunities perceived as having some similarity with the opportunities in their home market. At a later stage of internationalization Starbucks strived to make use of economies of scale which enabled the company to rise more rapidly on the learning curve and reduce production costs. (ibid) Major reactive motive for initial stage of Starbucks’ internationalization is represented by physical and psychological closeness to Canada that was the first foreign market for the company. Another reactive motive of Starbucks’ international expansion is saturation of the domestic market. The case study mentions...
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...Managing Risk: A New Framework By: Robert S.Kaplan and Anette Mikes When Tony Hayward became CEO of BP, in 2007, he vowed to make safety his top priority. Among the new rules he instituted were the requirements that all employees use lids on coffee cups while walking and refrain from texting while driving. Three years later, on Hayward’s watch, the Deepwater Horizon oil rig exploded in the Gulf of Mexico, causing one of the worst man-made disasters in history. A U.S. investigation commission attributed the disaster to management failures that crippled “the ability of individuals involved identifying the risks they faced and to properly evaluate, communicate, and address them.” Hayward’s story reflects a common problem. Despite all the rhetoric and money invested in it, risk management is too often treated as a compliance issue that can be solved by drawing up lots of rules and making sure that all employees follow them. Many such rules, of course, are sensible and do reduce some risks that could severely damage a company. But rules-based risk management will not diminish either the likelihood or the impact of a disaster such as Deepwater Horizon, just as it did not prevent the failure of many financial institutions during the 2007–2008 credit crisis. In this article, we present a new categorization of risk that allows executives to tell which risks can be managed through a rules-based model and which require alternative approaches. We examine the individual and organizational challenges...
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...INTRODUCTION God created the two precious metals, silver and gold to serve as a measure of all commodities. Gold had played an important role for many centuries in a way or another until the end of Bretton Wood. After the collapse of Bretton Wood’s system fiat money and a floating rate exchange system have taken place in the monetary system. Fiat money is created out of nothing by the power of an issuing authority. With the spread of Islam, the dinar was minted in large quantities and gradually displaced the bezant gold coin as the major international currency, circulating throughout the Muslim world and the Christian Europe as well. The creation of dirhams and dinars is one of the blessings of Allah. They are stones having no intrinsic usufruct or utility but all human being needs them because everybody needs large number of commodities. The needs to revisit the gold dinar as a monetary stability has been voiced out by many scholars and ulama’s since 1970s. The resistance towards the interest economy could be the major motivation for the comeback of gold dinar. The prohibition of interest is not only mentioned in the Quran but the Bible and Torah. The gold prices are indeed relatively stable compared to other commodity prices, exchange rate movement and the stock market index. Manipulation of currencies and the impact toward one economy could be reduced because of the fact that gold does not inflate in value as it is a commodity and, thus has an intrinsic value...
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...in a British lab, and the report found that the amount of pesticides found in Pepsi and Coca-Cola drinks was harmless to the body. Coca-Cola then ran numerous ads to regain consumers’ confidence in its products and brand. However, these efforts did not satisfy the environmental groups or the minister of health. India’s Changing Marketplace During the 1960s and 1970s, India’s economy faced many challenges, growing only an average of 3–3.5 percent per year. Numerous obstacles hindered foreign companies from investing in India, and many restrictions on eco-nomic activity caused huge difficulties for Indian firms and a lack of interest among foreign investors. For many years the government had problems with implementing reform and overcoming bureaucratic and political divi-sions. Business activity has traditionally been undervalued in India; leisure is typically given more value than work. Stemming from India’s colonial legacy, Indians are highly suspicious of foreign investors. Indeed, there have been a few well-publicized disputes between the Indian government and foreign investors. More recently, however, many Western companies are finding an easier time doing...
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...The policy was successful, driving down inflation and increasing GDP. By the mid-eighties, however, inflation rates skyrocketed due to outside spending that increased national debt, an increase in unemployment rates, and unstable trade agreements (213). Throughout the next decade, the rollercoaster of inflation and increased debt continued to plague Turkey’s economy. A 1989 reform allowed capital movements in and out of the country and high interest rates encouraged investment into the country, keeping the economy stable. By 1994, with a change in government and international disapproval of political policies, Turkey’s credit ratings dropped and the international funds, which had been supporting its growth, pulled out, causing an economic crisis (215). GDP (purchasing power parity): $1.026 Trillion (2011 est.) GDP - real growth rate: 4.6% (2011 est.) Labor...
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...1. Introduction In 2009 Cadbury had a great crisis in New Zealand. The Public learned that Cadbury is substituting palm oil for cocoa butter in its chocolate. This step seemed to more effective. The price is lower and the industry or other companies use is as well. But this action didn’t work out it was supposed to be. The public reaction was shattering. Because of this reaction Cadbury was forced to withdraw its steps. The image still suffers and the sales are not the same they were before this protest. This shows the power and potential consumers have. In a positive and negative way. But do the customers feel guilty for the wrong reasons? Why do they feel guilty? 2. Industry overview People around the world share a love of chocolate, one of the most delicious and pleasurable foods on earth like many would say. But although Australia and New Zealand are not the typical nations that have the highest chocolate consumption in kg per head, like Ireland, Germany or Switzerland for example, chocolate is still a main topic. Like on the following graphic it is shown, Australia is settled in-between European countries and is even before America which is very unusual. When spoken about unhealthy food most of the people assume America would be at least in the top 5. (Graphic 2.1.) Cadbury is one of the biggest chocolate suppliers in New Zealand and Australia. But if you have a look at the international Companies all over the world on Table 2.1. Company Net...
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