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P5: Examine the Social Implications of E-Commerce on Society

In: Computers and Technology

Submitted By sharina12
Words 284
Pages 2
E-commerce has several influences on business, counting the need to change business practices and process so as to take advantage of the benefits of e-commerce. Consumers need to trust the e-commerce site and see the advantages of buying through e-commerce. Changing customer perspective:
 One of the main matters with e-commerce is the customer’s perspective of online trading. For example items not being delivered and other reasons not to trust buying online.
 One thing that the businesses need to speechless is to prove that they can be trusted. A site should attract more customers if its promises:
 Value: lower prices than the high street and also the production not available else were.
 Service: the website must offer 24 hours delivery time for a small additional cost.
 Ease: open 24/7 and accessible for home. E-commerce may find it is easier to locate products using a website’s search facilities rather than searching in a physical store.
 Security: there are a number of ways to protect customers and website should ensure that they adopt these to reassure their customers.

Business and society: By trading online, business open themselves up to global marketplace. Previously, it might have taken months or even years to break into foreign or niche markets. E-commerce had allowed instant penetration into all marketplaces.
Here are many challenges raised due to the increase of e-commerce. For example, traditional booksellers are facing huge competition from online booksellers such as Amazon. As pure e-commerce business can offer the same products as traditional stores at lower prices, as well as offering other benefits, traditional stores must change their methods of business and advertising to remain completive and...

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