School of Business
COM/537 Version 1
Organizational Communication
Copyright © 2011 by University of Phoenix. All rights reserved.

Course Description

This course prepares graduate students to apply written and oral communication principles to the roles they play as managers. Students will learn how to persuade a variety of stakeholders to commit to a proposal. Other topics include the role of perception in communication techniques, aligning communication to an audience, business justifications, presenting data, and ethics in organizational communications.


Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents:

• University policies: You must be logged into the student website to view this document.
• Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.

Course Materials

Spatt, Brenda. (2011). Writing from sources (8th ed.). Boston, MA: Bedford/St. Martin’s.

Stuart, B. E., Sarow, M. S., & Stuart, L. (2007). Integrated business communication in a global marketplace. West Sussex, England: John Wiley & Sons, Ltd.

All electronic materials are available on the student website.

Week One: Communication Styles
Details Due Points
Objectives 1.1 Differentiate between styles of communication.
1.2 Explain the business communication process.
Readings Read Ch. 1 of Integrated Business Communication in a Global Marketplace.
Read this week’s Electronic Reserve Readings.
Discussion Questions and Participation Respond to…...