• Financial Performance Management
Discover how to invest in opportunities that allow you to control costs, determine the best strategy, and use real-time data to make immediate adjustments. o Make better financial decisions faster using real-time data o Cascade your strategy across all levels of the banking organization o Deliver accurate costing information to make more informed decisions
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• Risk and Compliance Management
Proactively monitor risks and internal controls to align strategy and operations, improve predictability, and sustain profitable growth. o Access all data via other systems, resulting in fewer disparities and lower costs o Manage risk proactively across multiple business lines with on-time, compliant monitoring o Reduce costs and improve efficiency with simple, integrated reporting interfaces
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• Sustainability
Set sustainability strategies and execute against your objectives of minimizing risk and improving opportunities. o Tap into data companywide with analytics, dashboard, and reporting - for easier compliance o Reduce energy consumption by consolidating IT assets o Minimize e-waste with sustainable sourcing, recycling, and contamination prevention
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• Customer Service Contact Center
Effectively manage call center activities and connect with your entire banking organization. o Track customer requests through multiple channels, for more "one and done" tickets o Provide call agent scripting and knowledge management tools to up-sell products o Deliver consistent product and service offers and complaint handling across all interaction channels o Engage with customers - from branch network to online to mobile
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• Customer Analytics
Gain insights into your customers and your sales organization to improve communication, performance, and profitability. o Analyze customer records in real-time to improve their